Customer Service Administrative Assistant
Resume:
Lakisha Davis
IMPORT TRAFFIC COORDINATOR
Winnsboro, SC 29180
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Import Coordinator
GITI Tire USA Ltd - Richburg, SC
August 2017 to Present
• Acts as a liaison between Supplier, Custom Broker, and Giti Tire
• Works with various departments and individuals to ensure materials and resources flow through the company in a timely manner.
• Maintain good planning skills and the ability to anticipate problems and develop a plan of action to prevent delays within organization.
• Communicate with individuals at different levels within organization
• Prepare Logistic's monthly report of freight and logistic costs
• Coordinate with trucker to dispatch freight in a timely manner Custom Brokerage Specialist
DHL Global Forwarding - Columbia, SC
July 2012 to August 2017
Anticipate inbound shipments
based on available information,
proactively track shipments
• Review customer documentation,
confirm as correct and complete or request revised documents
• Identify line items requiring
classification and valuation - classify, value, apply correct duty rate
• Identify shipments requiring
special handling and regulatory
compliance due to shipment
characteristics or value,
documentation, commodity, country of origin or destination, shipper or consignee
• Enter required information into freight management system
• Serve as single point of contact
between customer and US Customs
Administrative Assistant
Scott's Freight Services - Columbia, SC
2010 to 2012
Maintain quality
control/satisfaction records,
constantly seeking new ways to improve customer service. Tracking and Confirming loads
Customer Service Representative
Verizon Wireless - Columbia, SC
2008 to 2010
Handled 60-100 calls per day
Assist customers with invoices
General cellular troubleshooting
Sales
Surgical Technologist
Palmetto Health-Baptist
February 2004 to February 2004
To create and maintain a sterile
field. Pass instrumentation.
Education
Associates in Science
Midlands Technical College
2004
High school diploma
Fairfield Central High School
August 1995 to June 1999
Skills
• major accounts (8 years)
• Proactive (8 years)
• SELF MOTIVATED (Less than 1 year)
• Team Lead (4 years)
• Logistics
• Shipping & Receiving
• Freight Experience
• Computer Skills
• Supply Chain
• Warehouse Experience
Additional Information
Skills Possess solid computer skills
Organized
Flexible
Multi Task
Critical Thinker
Proactive
Dependability
Prioritizing
Synopsis of Team Lead of four major accounts
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