Administrative Specialist Medical

Monisha Coleman

Flint, MI ************@*****.*** 810-***-****

*MEDICAL ADMINISTRATIVE SPECIALIST*

Experience working with medical providers and allied health professionals. knowledge of medical terminology preferred. Familiarity with requirements for accuracy and speed of typing of multiple reports required.

TECHNICAL SKILLS

Administrative Experience

Medical Office Experience

Windows

Phone Etiquette and Organizational Skills

Insurance Verification

Vital Signs

ICD Coding

CPT Coding

Home Care

Laboratory Experience

Medical Records

SPECIALIZED TRAINING

Processing payments by checking billing requirements

Knowledge of compliancy laws such as HIPAA to protect the privacy and security of patients

Ability to assign medical codes to a patient’s service and diagnosis

Knowledge on how to process insurance by verification

Understanding of software that determines Copay

EDUCATION & TRAINING

Medical Administrative Assistant

Graduation: 2023

Mott Workforce and Economic Development, Flint, MI

Certified Nursing Assistant

Graduation: 2022

Mott Workforce and Economic Development, Flint, MI

College Prep, Diploma

Graduation: 2007

Flint Northern High School, Flint, MI

EXTERNSHIP

Insurance Verification – Michigan Health Specialists, Flint, MI

July 2024

CERTIFICATIONS

Medical Administrative Specialist (MAS)

Certified Nursing Assistant (CNA)

BTW and Classroom Training Certification

WORK EXPERIENCE

Logistics Service Rep – MedSpeed. Flint, MI

2023 - Present

Implementing safe driving while transporting lab specimens, medical records, interoffice mail and related materials.

Operate a hand-held scanning device to track items throughout the transportation cycle.

Observe operating policies, procedures and service schedules.

Demonstrate teamwork, cooperation and adaptability with teammates and clients.

Driver/Trainer/Recruiter - First Student Inc. Flint, MI

2013 - Present

Supervised customers while safely transporting them from one destination to another.

Corporately working with a team to out into the public with information about the company in hopes of recruitment.

Selected and utilized instructional methods and procedures appropriate for the situation when learning or teaching new things

Created, maintained, and updated client files

Patient Care Assistant/HHA - Helping Hands Foundation. Flint, MI

2018 - 2020

Provided personalized care to patients with health-related disabilities.

Checked and reported patients' vital signs routinely

Exhibited love, patience, respect and sensitivity while assisting patients

Helped clients in and out of bed using proper procedures

Activity Assistant – Kith Haven. Flint, MI

2009 - 2013

Entertaining residents with scheduled activities daily

Monitored incoming and outgoing facility traffic

Fostered relationships with residents and their families

Provided daily one-on-one interaction with mentally challenged adults

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