Customer Service Representative
Resume:
Tiana Williams
Customer representative
Columbus, OH 43213
****************@*****.***
Dedicated and responsible daycare teacher, passionate to build a strong relationship with children and their parents to ensure effective early child development with the help of excellent communication and interpersonal skills in a learning and engaging environment. Authorized to work in the US for any employer
Work Experience
Independent business owner customer service sale rep Independent Herbalife Distributor - Columbus, OH
June 2020 to Present
• Selling product to customer
• Marking video's
• Placing orders
• Handling cash
• Making outgoing calls
Teachers assistance
Agora's Little Gems - Columbus, OH
November 2023 to February 2024
• Assistant's toddlers age 1- 3
• Redirecting Positive behavior
• Diaper changing
• Assistant nap time
• Assist with meal time
• Assist with washing of the hands
• Assist with play area
• Circle time
• Assistant with music and play
• Sanitizing restroom
• Sanitizing classroom
• I was a teacher's assistant from 9:30 am 4pm
• Head directing teacher from 4pm.to 6pm
• Light laundry
• Assist with activities with the toddlers
Licensed Teacher
North Columbus performance Academy - Columbus, OH
July 2022 to April 2023
Teach students
substitute when teachers are absent
Help Aide student when the students are in destress... I'm also the ISS teacher Teach kindergartens
Teach 5th grade
Teach 6th grade
Teach 7 grade
Help aid eighth grade
Warehouse Cleaner
Amazon /surger temp services - Columbus, OH
March 2020 to May 2022
• Cleaning restrooms
• Clean offices
• Clean breakdown
• Cleaning hall ways
• Using sanitation Cleaning solution
• Dusting
• Mopping
• Sweeping
• Vacuum
• Cleaning offices
• Removing trash
• Dusting
• Wiped down table
Warehouse cleaning
Surge temp service - Columbus, OH
January 2022 to March 2022
• Cleaning restrooms
• Cleaning offices
• Dusting
• Mopping
• Sweeping
• Sanitizing get away
• Cleaning break rooms
• Indian trash bins
Leasing Consultant
( express employment professionals-temp ) - Columbus, OH May 2021 to December 2021
• Signing lease
• Answering incoming calls
• Showing Apartments
• Inspecting Apartments
• Emailing potential resident
• Making outside calls
• Receiving incoming calls
Warehouse Associate /Team Player
Radial Warehouse - Columbus, OH
September 2020 to March 2021
Received, store distributor General warehouse work production line rapid pace .Received wrapped, products stack pallets, teamwork.
• stand on fast for long period off time worked different areas of the warehouse packing.
• Maintain safe and clean work environment by keeping warehouse work area work neat floors clean and good and safety stacked.
• Work closely with team members to deliver project requirement developed solution and meet deadlines Daycare Teacher
New journey daycare center - Columbus, OH
October 2019 to December 2020
• Planning classroom curriculum
• Music time
• Supervising indoor and outdoor play
• Supervising nap time
• Teaching the curriculum for today.
• Reinforcing positive behavior
• Circle time
• Serving nutritional meals
Food Server/Customer Service
Capital Park Head Start - Columbus, OH
November 2019 to March 2020
• Substantial experience of cooking and nutritious meal to preschool students.
• In depth knowledge of childcare principles of food production programs.
• Remarkable knowledge of food storage sanitation practice and personal hygiene standards.
• Answering incoming calls
• COVID.. started...
Caregiver/memory Care
Ganzhorn Suites - Columbus, OH
May 2019 to September 2019
• Provided behavior/emotional support and supervision for those with dementa and Alzheimers
• Assisted patients with bathing oral hygiene grooming feeding and lifting and transferring
• Engaged patient with games crafted cooking music reading and others actives
• Complete all daily living rask to enhance the quality of life of elderly patients
• Ensure safety and well being of patient
Hair Stylist /customer Services sales Representative MK Beauty Supply store - San Bernardino, CA
March 2016 to May 2019
• Examined hair texture and condition to determine appropriate braids style
• Sanitized workstation and salon equipment for safety purposes
• Established long-term clients relationships that increase business and developed opportunities through referrals and networking
• Selected hair extensions color based on customer preference
• Answering incoming calls
• Selling product to customer
• Handling cash transaction
Volunteer teacher assistance
FCI academy - Columbus, OH
February 2012 to December 2013
• Assist students with classroom work
• Reinforce positive behavior
• Assist in lunch room
• Assist with teaching the curriculum
Youth minister
New fellowship Baptist Church - Columbus, OH
June 2011 to August 2013
• Planning and teaching the children
• Serving children's snacks
• Assisting with church picnics
• Assisting with youth field trips
• Assisting with Church events
Office Cleaning
Key Cleaning Connection - Columbus, OH
April 2009 to September 2011
• Cleaning office
• Dusting
• Mopping
• Vacuuming
• Remove trash
• Cleaning restrooms
• Sweeping
Education
Some college
Whetstone High School - Columbus, OH
August 1995 to June 1999
Skills
• Computer & office Skills (Less than 1 year)
• CNA
• Care Giver
• Cna Certified
• Direct Care
• Home Care
• Personal Care
• Home Health
• Memory Care
• Order Fulfillment
• Alzheimer's Care
• Hair Styling
• Dementia Care
• Meal Preparation
• Program Development
• Warehouse Distribution Experience
• Senior Care
• Food Production
• Mac OS
• Teaching
• Childcare
• Communication skills
• Experience with children
Certifications and Licenses
Computer & office skill Present Business information & office Administration skills, Business Etiquette & communication, customer service .Microsoft office word, PowerPoint. Outlook Nursing Aid Training March 2005 to Present Nursing Aid Training and competency Evaluation program State of California- Health and human services agency Department of social services October 2018 to Present Orientation/Application Process certificate of completion component I. For child day care Personal Trainer April 2015 to Present Diploma in Person Trainer CPR/First Aid
Child Development Associate Certification
In process of getting my CDA certificate I will have more certificate why the beginning of march Driver's License
CPR Certification
February 2024 to February 2026
Assessments
Call center customer service — Completed
June 2021
Demonstrating customer service skills in a call center setting Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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