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Customer Service Representative

Location:
Duncan, OK, 73533
Posted:
April 07, 2024

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Resume:

TAMMY

DAVIS

580-***-****

ad4ulb@r.postjobfree.com

CONTACT

SKILLS

Ability to communicate effectively

and build and maintain working

relationships

Ability to maintain composure under

stress and in emergent situations

Efficient, organized, and task-

oriented

Self-motivated and able to work in a

fast paced environment

Works well independently and in a

team setting

Extensive experience in office

management and multitasking in a

work environment

Highly motivated professional with experience in providing insurance solutions to individuals and businesses. Expertise in evaluating customer needs and developing customized plans based on those needs. Proficient in utilizing innovative technologies to effectively manage customer relations. Demonstrated success in acquiring new clients and increasing retention of existing clients.

CAREER OBJECTIVE

Insurance Agent

Insurance One

Agriculture and Livestock Manager

Crossed Arrows Alpaca Farn=m

Customer Service Representative

First Bank and Trust

EXPERIENCE

August 2022 - March 2023

• Property and casualty insurance specialist, customer care Demonstrated excellent communication skills when discussing insurance policies with customers to ensure they were fully informed of their coverage options.

Used company software to analyze customer coverage needs, write quotes, and

• issue policies.

• Built and maintained relationships with clients to support satisfaction. September 2021 - July 2022

Animal care specialist for alpacas and cattle, groundskeeping and landscape, provide

instruction and oversight for team

Developed and implemented effective animal health programs to ensure herd

• health and safety.

• Demonstrated knowledge of cattle nutrition and grazing management practices. Performed regular maintenance on equipment used in farming operations such as tractors or combines.

November 2016 - September 2021

Execute transactions, respond to customer inquiries, resolve service-related problems, and

connect customers with the appropriate products and services

• Maintained a high level of professionalism when dealing with difficult customers.

• Handled customer complaints and inquiries in a courteous and efficient manner.

• Provided exceptional customer service to ensure customer satisfaction. IDC-10 Coding, CPT HCPCS, Phlebotomy in Medical Terminology & Medical Office

Red River Technology Center, Duncan, Oklahoma

EDUCATION

2015

References available upon request

REFERENCES



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