LeKendra S Mack

**** * ****** ********** ** *****

Phone: 843-***-****

Email: ad4mm5@r.postjobfree.com

Employment History

**/**** - **/**** ***** Knoxville, TN

Inspected and monitored completed medical products to ensure they met set specifications. 12/2016 - 08/2017 Alorica Jacksonville, NC

Received inbound phone calls from customers, listening to questions and concerns and providing appropriate answers or responses. Provided information about products and services.

Recorded orders, calculated charges, reviewed and made changes to accounts. 08/2016 - 11/2016 Nexx linxx hargertt st, Jacksonville, NC I was customer retention and my job was keep the customer with as many services as possible without giving to much away from the company and still making the customer satisfied. While doing this we had to establish customer repor and keep a good line of communication strong listen to the customer needs and concerns make sure you address that with tie backs and solution

09/2016 - 11/2016 mcdonald gum branch, Jacksonville, NC I was early morning shift, I was responsible for making sure the lobby was clean, stocked and preped for customers in the morning. I also stock the behind the counter to prepare for the customers in the morning I either worked back booth or front counter depending which was busyer once I came in. 03/2016 - 06/2016 Fudgery Broadway at the beach, Myrtle Beach, SC I open the store up in the morning setting the chocolate for the candy makers when they arrive, make treats if they are needed, replenish the ones that are in the Showcase, get the aroma started to bring in the customers, countdown my register, clean a little if needed replenish utensils, and make sure everything that we need for the day is ready, and I begin to just take care of my customers and sing if requested to. 10/2015 - 12/2015 Iht staffing Myrtle Beach, SC

Collected separated all dirty linen wash the linen accordingly fold and place the linen in proper area 08/2015 - 10/2015 Zaxby's 3858 Renee Dr, Myrtle Beach, SC I am responsible for opening and getting the lobby and front counter ready for the customers. Running either drive thru or front counter register, clean tables, sweep floors in morning before opening, making sure the lobby and behind the counter is stocked in the beginning and ending of my shift. Making sure the customers are happy and taken care of.

06/2015 - 08/2015 Carolina Staffing Agency Llc 903 W Evans St # B, Florence, SC I responsible for making sure the dept. that I was assigned to was neat, zoned correctly and fully stocked. I also picked the floor up and make sure that all the display tables in my area was presentable.

07/2014 - 12/2014 Wal-Mart Myrtle Beach, SC

As a Sales Floor Associate in all apparel areas, brought pallets of soft lines merchandise (shirts, pants, blouses, jeans, slacks, socks, etc.) to the sales floor and placed the items to the appropriate areas (racks, 4 ways and shelves) according to planogram. Provided great customer service, showing where to find any requested items. Took pride in keeping the areas neat and clean, while zoning the specified areas, according to the 10pm-7am shift directions. 04/2014 - 06/2014 Countrywide Payroll and HR Solutions aka EPI, Myrtle Beach, SC Through the temporary agency, cleaned condominiums at Compass Cove and the Captain's Quarters. Replaced all linens. Cleaned kitchens, living areas, & bedrooms. Swept and mopped floors, cleaned windows, etc. Worked 8am-5pm LeKendra Mack

12/2013 - 01/2014 Valdes Enterprises LLC Myrtle Beach, SC At the McDonald's by 21st Avenue North and Business 17, Cashiered while taking orders at the first drive through window. Also worked as a cashier in the front lobby area. Cleaned the lobby, washed dishes, cooked fries, packed bags into specified portions, and completed all tasks in a timely manner. Not assigned to cooking and grilling responsibilities.

01/2013 - 09/2013 McDonald's (Harnish) Aynor, SC

As a Cashier, took food orders via the headset, through the drive through. Cleaned the lobby, the dishes, and the bathrooms. Took pride in the fact that the cash register drawer balanced each shift. Kept work areas neat and clean. 09/2012 - 10/2012 Ready Labor Myrtle Beach, SC

For the temporary service, worked as a Sales Floor Associate at Wal-Mart, stocking and zoning shelves, all over the store. Put up displays and made sure the stock stayed full and neat. Went through the aisles of the store and recovered open and damaged packages, including submitting the specific information in writing to asset protection. Worked 7pm to 7am, a 12 hour shift.

03/2012 - 05/2012 Sandy Beach Resort Myrtle Beach, SC As a Housekeeper, cleaned rooms, balconies, dishes, emptied trash, bathrooms and made sure the rooms were spotless, before guests checked in. 06/2010 - 08/2010 Planet Hollywood Myrtle Beach, SC As a Prep Cook, prepared and seasoned various dishes. Made spaghetti sauce, pesto, breading, guacamole, pastas, etc. Cooked the meats and pulled the pork. Worked 7am-2pm.

Education and Training

Conway High School Conway, SC High School Diploma Basic High School Classes LeKendra Mack