Eléanore Sonia Ngo Bassomo

+237-***-***-***

ad347g@r.postjobfree.com

*****, *******, ********

SUMMARY

Administrative Assistant in the Finance Department whose main activities include generating, validating, and distributing reports, processing information, resolving customer complaints and addressing their concerns, providing information to customers. Payroll processing.

WORK EXPERIENCE

Administrative Assistant in the Finance Department Oct. 2002 - Mar. 2014

Cameroon Insurance S.A • Yaounde

Report Generation, Validation, and Distribution:

- Collecting data from different teams within the company.

- Validating information involves careful analysis to ensure the accuracy of the produced reports.

- Distributing reports in an organized and efficient manner, ensuring that relevant information is received by each staff member and management in a timely manner.

Assistance to the Administrative and Financial Director:

- Working closely with the Administrative and Financial Director to facilitate the day-to-day management of the department.

- Administrative organization involves coordinating schedules, preparing meetings, and managing communications.

Transaction Processing and Initiating New Contacts:

- Involved in managing daily transactions, ensuring the accuracy of financial data.

- Initiating new contacts may include communication with suppliers, clients, or potential partners.

Financial Data Processing and Payroll Operations:

- Processing financial data, such as entering and verifying accounting information.

- Managing daily payroll operations includes reconciling accounts, ensuring compliance, and ensuring accurate and timely processing.

- Using SAGE software for payroll processing.

Human Resource Employee Administration Jul. 2015 - Jun. 2017 IBM Business Services Inc. • Santa Rosa, Philippines

Employee Data Verification, Validation, and Approval:

- Comprehensive management of employee data, including employment confirmation, terminations, resignations, contract extensions, transfers, as well as leave planning and management.

- Ensuring data integrity by conducting regular checks and ensuring compliance with internal policies and regulations.

Liaison with Employees in the United States and Canada:

- Establishing and maintaining effective remote communication with employees located in the United States and Canada.

- Proactively resolving customer complaints and providing accurate information to employees.

- Escalating complex issues to higher management when necessary, ensuring that concerns are addressed in a timely and appropriate manner.

Payroll Processing:

- Accurately entering pre-payroll data, ensuring all information is complete and accurate.

- Methodically managing the pre- and post-payroll process, ensuring timely and accurate payments.

- Using Desktop Procedures (DTP) to create and update Work Aids, thus ensuring comprehensive documentation that complies with company policies.

Interdepartmental Collaboration:

- Working closely with other departments, including operational teams, finance, and IT, to ensure effective coordination of HR processes with other business activities.

- Participating in interdepartmental meetings to discuss cross-functional issues and contribute to the resolution of complex problems.

Training and Development:

- Participating in continuous professional development by attending relevant training and staying informed about developments in the field of human resources.

- Proposing improvements to existing processes and participating in the implementation of new HR policies or procedures.

Consultant Screenwriter Jun. 2020 - Present

Barnoys Inc. (Remote) • Winnipeg

- Writing scripts

- Translating scripts (English-French)

- Transcribing videos

EDUCATION

Bachelor's Degree in French Modern Literature Sep. 1998 - Oct. 2002 University of Yaoundé I • Yaoundé, Cameroon

SKILLS

Proficiency in Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint, and Publisher) Knowledge of GPP and SAGE Software Knowledge of SAP software

PROFESSIONAL CERTIFICATIONS

TESDA Course

DISTINCTIONS

THANK YOU AWARD IBM 2015

Recognition of efforts, dedication, and commitment in work.

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