Marissa Montagna
Patient Service Representative/ Lab Runner
Palm Desert, CA 92260
ad28re@r.postjobfree.com
Compassionate, self-motivated and dedicated Medical Front Office Specialist seeking to obtain a long-term position within a thriving medical office/healthcare facility that will enable me to demonstrate my customer service experience and medical administration training.
Authorized to work in the US for any employer
Work Experience
Patient Service Representative
Desert Advanced Imaging - Palm Desert, CA
April 2019 to Present
Check in patients/ make patients appointments
Verify insurance
Eras Ris computer system
Answer multiple phone lines- doctors office and patient calls
Order and obtain lab orders
Medical Records
Send emails, addendums, etc.
Patient Admitting Specialist
Eisenhower Desert Orthopedic Center - Rancho Mirage, CA
September 2018 to April 2019
Answering phones and directing patients where they need to go.
Epic Hyperspace System
Sending messages to clinical staff
Scheduling/Canceling appointments
PBX Operator
Hostess
Norma's Italian Kitchen - Rancho Mirage, CA
February 2017 to March 2019
Greet and seat guests
Set tables
Polish silverware
Internship
Dr. Reza Nazemi- Neurologist - Rancho Mirage, CA
June 2018 to August 2018
EZ Med System
Put folders together
Answered telephones/Interacted positively and effectively with patients
Maintained exam rooms clean and sanitized
Input new patient information/Verify insurance
Lead Hostess
Kaiser Grille - Palm Desert, CA
February 2015 to January 2017
Schedule/Confirm Reservations (Open Table)
Seat Guests
Customer Satisfaction Calls
Organize
Receptionist
Massage Envy - Palm Desert, CA
September 2014 to January 2015
Answer phones
Schedule Appointments
General Office Duties:
Filing
Organize
Open/Close Office
Education
Certificate in Medical Front Office
Mayfield College - Cathedral City, CA
September 2017 to May 2018