Houston, TX ***** 281-***-**** ad1age@r.postjobfree.com

NEYRA GONZALEZ

Northside High School, Houston, TX, US, Houston, TX High School Diploma, 06/2020

Houston Community College, Houston, TX

No Degree, Psychology, Expected in 06/2026

EDUCATION

Driven pharmacy technician seeking employment in a dynamic organization. Patient and understanding individual possessing time management and collaboration skills developed from volunteer engagements and attending to business calls. Strong interpersonal skills enhanced by building strong relationships with patients and clients. Easily grasps the importance of working with a team to learn from others and excel as a professional. Effective Communication Skills: Expressive communicator with appreciation for the different communication styles required when working with team members and others. Honest and Reliable: Secure morals and ethics ensure integrity from this individual. Flexible: Comfortable in changing environments to support last-minute demands. Detail- oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

PROFESSIONAL

SUMMARY

SKILLS Customer Service (phone

and face to face)

●

● Problem Solving

● Good Work Ethic

Speaks fluent English and

Spanish

●

● Software Skills

● Adobe programs

2020: Earned top 10% in

their class average

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● Cash Register Operation

Prescription Filling and

Labeling

●

● Dispensing Medications

● Wholesale Ordering

Drug Inventory

Management

●

Medicare and Medicaid

Processes

●

● Wholesale Ordering

Drug Inventory

Management

●

Medicare and Medicaid

Processes

●

PHARMACY TECHNICIAN 01/2021 to 01/2023

CVS Pharmacy, Houston, TX

WORK HISTORY

Calculated dosage, filled over 700 prescriptions daily and prepared prescription labels with absolute accuracy.

●

● Counted and labeled prescriptions with correct item and quantity.

● Stocked, labeled and inventoried medication to keep accurate records.

● Solved customer problems in-person or over telephone by providing assistance with placing COVID-19 TESTER 01/2021 to 05/2021

Ibn Sina, Houston, TX

orders, navigating systems and locating items.

● Communicated directly with doctors offices via telephone, fax, and email. Completed paperwork, entering prescription and insurance or billing information into patient profiles.

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● Assisted in preparation, distribution, and storage of pharmaceuticals. Communicated with prescribers to verify medication dosages, refill authorizations and patient information.

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● Maintained drug inventory levels by ordering necessary medications and supplies. Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

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Worked with computerized and automated systems for dispensing medications and editing new patient profiles.

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Resolved non-routine issues like third-party billing, computer system and customer service issues.

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● Maintained proper drug storage procedures, registries, and records for controlled drugs. Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.

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● Reviewed and verified customer information and insurance provider information. Restocked pharmacy shelves weekly with current merchandise to drive consistent peripheral sales.

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Handled and stored 50 potentially contaminated nasal, oral and blood samples to prevent compromise daily.

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Documented findings according to established standards, logging and communicating details to streamline infection assessment process.

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Reported positive and negative response cases according to established protocols and reporting mandates.

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● Donned and removed personal protective equipment (PPE) per company protocols.

● Set up, maintained and verified sterility of lab equipment and tools. CERTIFICATIONS ● CPhT - Certified Pharmacy Technician

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