Amber Johnson
Seeking a full time remote position
Indianapolis, IN 46241
ad1a69@r.postjobfree.com
I am a flexible hard worker ready to learn and contribute to the company's success. I am also an outgoing student pursuing my associate degree in industrial technology. I am currently seeking a full- time or part-time remote position with a growing company. I am a proactive leader with strengths in different types of management and customer service. I adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Authorized to work in the US for any employer
Work Experience
Machine Operator/Material Handler
Rapak - Indianapolis, IN
June 2022 to November 2022
I was responsible for operating, monitoring and maintaining a feeder machine. I was also responsible for switching the materials and following the daily log for customer’s orders. I would also package the orders, and place them on a pallet jack to take it to shipping. Customer Service Representative
Reality Solutions - Indianapolis, IN
July 2019 to June 2022
I was the first point of contact for any customer who had questions or had any issues with any of the properties or any of the agents. I had many responsibilities like answering inbound phone calls, scheduling showings, booking the right customer with the perfect agent, processing payments, listing properties online for sale and cleaning in my down time.
General Manager
Kentucky Fried Chicken - Indianapolis, IN
June 2015 to January 2017
General store operations, customer service, cash handling and banking operations, promotional advertising, product inventory and ordering, receiving and unloading truck orders, personnel scheduling, health and safety requirements and managing the work crew to meet service time requirements for front counter and drive thru. I personally supervised 8-10 employees and my assistant managers daily. Education
some college in Welding
Ivy Tech Community College - Indianapolis, IN
August 2021 to Present
GED
Parkview High School - Rockville, IN
February 2014 to April 2015
Skills
• Management
• Administrative Experience
• Customer Service
• Typing
• Supervising Experience
• Sales
• Communication Skills
• Phone Etiquette
• Computer Operation
• Microsoft Outlook
• Certified TIG Welder (1 year)
Certifications and Licenses
AWS Certified Welder, Brazers and Operator
December 2022 to February 2024
GTAW Aluminum 2F
Assessments
Call center customer service — Proficient
July 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Customer focus & orientation — Proficient
July 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
July 2022
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.