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Customer Service Shift Manager

Location:
Pomona, CA, 91766
Posted:
October 27, 2023

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Resume:

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MONICA QUINN

909-***-**** POMONA, CA - 91768 ad0nj0@r.postjobfree.com

SUMMARY

Experienced customer service cashier with 5 years of experience in the

retail industry. Expertise in handling cash transactions and providing

outstanding customer service.

PROFESSIONAL SKILLS

* Barcode Scanning * Pallet Building

‘© Hazardous Materials

WORK EXPERIENCE

Package Handler Nov 2022 — Present

FedEx:Ground

* Provided prompt and friendly customer service

* Experienced in loading and unloading packages of different sizes and

weights

* Inspected packages for proper packaging, labeling, and documentation

Shift Manager Jun 2022 — Nov 2022

Taco Bell

* Trained and mentored new employees on company policies and

procedures

* Developed and implemented strategies to increase customer loyalty and

retention

* Resolved conflicts between employees and management

Shift Manager Sep 2019 — Jun 2022

me donald

* Trained and mentored new employees on company policies and

procedures

* Developed and implemented strategies to increase customer loyalty and

retention

* Ensured compliance with all applicable laws and regulations

* Resolved conflicts between employees and management

* Developed and implemented customer service standards and policies

SECURITY Jan 2018 — Dec 2018

EES

0



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