Darla L. Mitchell

**** * ***** ****** * Cleveland, OH 44111 * 216-***-****

aczf73@r.postjobfree.com

OBJECTIVE

Seeking a position in Customer Service or Clerical environment, utilizing my effective communication skills and strong belief in ensuring that the customers always feel they have had a positive experience.

EDUCATION

Stautzenberger College Strongsville, OH Veterinarian Technician, 2007-2008

Lakewood High School Lakewood, OH

Diploma, College Prep, 1984

WORK EXPERIENCE

2013-2016 Ohio Bureau of Motor Vehicles Cleveland Suburbs, OH

Clerk

Assist customers in all transactions for vehicle registration, driver’s license, and identification cards

Administer vision exams

Responsible for answering questions and following all BMV procedures

2012-2013 Personal Leasing Transportation Cleveland, OH

Driver

Responsible for daily travel routines to and from school for students

Occasional travel to and from field trips

2010- 2012 Premium Retail Merchandising Reynoldsburg, IN

Retail Merchandiser

Demonstration for new products in retail stores

Responsible for audits and ordering of new merchandise

Planning and setting up displays for new merchandise

2007-2011 Bobby'Os Tavern Lakewood, OH

Bartender/ Manager

Handled operations and management including customer service, scheduling and inventory.

Administer employees for over seven employees and dependable for team growth, sales, and profits.

Responsible for promotional and marketing operations and supervising kitchen staff.

Gather cash or tabs in correct amounts and liable for cash and inventory for the time worked.

2003-2006 National in Store Retail Merchandising Cleveland, OH

Retail Merchandiser

Demonstration for new products in retail stores

Responsible for ordering merchandise at major retail stores

Planning and setting-up shelves for marketing merchandise

In store audits

2001-2003 Animal Protective League Cleveland, Ohio

Veterinarian Assistant/ Clerical

Organize and managed medicines for the animals necessary

Responsible for intake of animals and adoption for customers

Responsible for providing assistance to the clients and their animals

Assistant to Veterinarian in surgery and procedures

Clean and maintain the holding areas for all the animals

QUALIFICATIONS

Administrative support professional experienced working in fast-paced environments demanding strong organizational and customer service skills. Highly trustworthy and committed to working as part of a team. Detailed oriented and able to multi-task effectively. Capabilities include:

Word Processing and Typing 40 wpm

Basic Excel Spreadsheet Knowledge

Customer Service and Relations

Filing and Data Archiving

Telephone Reception

Problem Solving

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