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Customer Support & Technical Support Specialist
Columbus, OH
... • De-escalate complex cases with empathy and clear communication. • Collaborate with supervisors to identify recurring issues and improve workflows. • Consistently recognized for accuracy, professionalism, and customer satisfaction. Call Center ... - Jun 29
... • De-escalate complex cases with empathy and clear communication. • Collaborate with supervisors to identify recurring issues and improve workflows. • Consistently recognized for accuracy, professionalism, and customer satisfaction. Call Center ... - Jun 29
Customer Service & Claims Specialist
Columbus, OH
... team chat questions and cases ● BH BRG active member and contributor o Assisted with ideas and planning of Team Meeting and Interview Workshop ● 2021 High Performer Rating Eyeconic SDO-EEO VSP 10/21 – 01/22 Selected for SDO within the Eyeconic team. ... - Jun 29
... team chat questions and cases ● BH BRG active member and contributor o Assisted with ideas and planning of Team Meeting and Interview Workshop ● 2021 High Performer Rating Eyeconic SDO-EEO VSP 10/21 – 01/22 Selected for SDO within the Eyeconic team. ... - Jun 29
Administrative Customer Service & Records Support
Columbus, OH
... Education Post University – Associate Degree in Business Management, May 2025 Summa Cum Laude • Phi Theta Kappa - Jun 24
... Education Post University – Associate Degree in Business Management, May 2025 Summa Cum Laude • Phi Theta Kappa - Jun 24
Licensed Practical Nurse - Pediatric & Specialty Care
New Albany, OH
... Nurse The Grand of Dublin – Columbus, OH July 2021 – November 2021 • Managed medication administration and nursing care for post-surgical and geriatric residents during night shift operations • Administered medications orally, intravenously, ... - Jun 19
... Nurse The Grand of Dublin – Columbus, OH July 2021 – November 2021 • Managed medication administration and nursing care for post-surgical and geriatric residents during night shift operations • Administered medications orally, intravenously, ... - Jun 19
Business Analyst: Requirements & Systems Thinking
Columbus, OH
... India Mar 2021 – Dec 2024 Engaged with stakeholders across multiple concurrent projects to gather and decompose business and technical requirements into functional specifications, use cases, and data mapping documents for .NET application modules. ... - Jun 19
... India Mar 2021 – Dec 2024 Engaged with stakeholders across multiple concurrent projects to gather and decompose business and technical requirements into functional specifications, use cases, and data mapping documents for .NET application modules. ... - Jun 19
Fraud & Customer Service Specialist Resume Title
Blacklick, OH
... Service Associate (CSA FSIV) JPMorgan Chase – Columbus, Ohio April 2022 – Present • Review and assess high-value financial cases ($50K–$1M), ensuring accuracy and compliance • Evaluate account restrictions, payment holds, and transaction activity to ... - Jun 16
... Service Associate (CSA FSIV) JPMorgan Chase – Columbus, Ohio April 2022 – Present • Review and assess high-value financial cases ($50K–$1M), ensuring accuracy and compliance • Evaluate account restrictions, payment holds, and transaction activity to ... - Jun 16
PMHNP-BC: Psychiatric Nurse Practitioner Resume Title
Delaware, OH
... Indianapolis, IN Float RN November 2025 – March 2026 • Medical-surgical, orthopedic, and cardiac post-op care • ECG/EKG telemetry interpretation • Pre- and post-operative patient management • Interdisciplinary care coordination Mercy Health St. ... - Jun 10
... Indianapolis, IN Float RN November 2025 – March 2026 • Medical-surgical, orthopedic, and cardiac post-op care • ECG/EKG telemetry interpretation • Pre- and post-operative patient management • Interdisciplinary care coordination Mercy Health St. ... - Jun 10
BA/Manual tester
New Albany, OH
... 11/2021 to 12/2024 Software Tester Abbott – Columbus, OH Designed and executed test cases to validate software functionality and user requirements. Identified, documented, and tracked defects using bug-tracking tools for resolution. Collaborated ... - Jun 08
... 11/2021 to 12/2024 Software Tester Abbott – Columbus, OH Designed and executed test cases to validate software functionality and user requirements. Identified, documented, and tracked defects using bug-tracking tools for resolution. Collaborated ... - Jun 08
Customer Service Specialist with Multisector Experience
Columbus, OH
... ●Escalated technical issues and complex cases to senior support teams when appropriate. ●Maintained excellent customer service while handling high call volumes during peak tax season. TECHNICAL SKILLS ●CRM Software ●Microsoft Office 365 ●Google ... - Jun 02
... ●Escalated technical issues and complex cases to senior support teams when appropriate. ●Maintained excellent customer service while handling high call volumes during peak tax season. TECHNICAL SKILLS ●CRM Software ●Microsoft Office 365 ●Google ... - Jun 02
Senior IT Program Manager with 30-Year Expertise
Columbus, OH
... Assisted with the Windows 11 Upgrade involving over 3,000 website and desktop application test cases Contributed to the AEP Portfolio Optimization & Modernization Pilot (eAPM), supporting enterprise-wide efficiency and modernization goals. Acted as ... - May 30
... Assisted with the Windows 11 Upgrade involving over 3,000 website and desktop application test cases Contributed to the AEP Portfolio Optimization & Modernization Pilot (eAPM), supporting enterprise-wide efficiency and modernization goals. Acted as ... - May 30