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Customer Service Accounts Payable

United States
December 01, 2016

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Terri McCarver

**** ****** **

Memphis, TN



Driven, self-motivated individual with an uncompromising work ethic. Ambitious and continuously striving for experience. Dedicated in delivering the highest quality of customer service possible.

Key Qualifications & Technical skills

Accounts Payable

Time Management

Microsoft Office, proficient

Office Assistant


Microsoft Word, proficient


Detail Oriented

Excel Intermediate

Professional Experience

Mid-South Coin Company Memphis, Tn


Office Assistant -Part time *Answer the phone in a professional matter, handle the fax machine. *Enter coins on the web page for customers to look at and purchase. * Write letters for Mr. Warren when needed.

Coletta's Heating and A/C LLC. Memphis, Tn

September 2015-June 2016

Office Assistant

* Provided great customer service to all with in the company and interacted with customers.

* Took care of all AP cut checks when needed and helped with the weekly Payroll. Did the daily electronic deposits.

* Took care of the faxes, answered the phones in a pleasant and mannerly tone.

* Dispatched service calls to the techs in a appropriate time frame.

Wrote up the work orders and entered into the system for payment in a timely manner.

* Dispersed mail to whom it belonged to and took care of the filing daily to keep organization with in the office.

PHM, Inc. Memphis, TN April 2006- June 2015

Accounts Payable Associate

Process A/P

* High volume accounts payable processing, coding, approval, and payment processing, ensuring all payments adhere to company policies and procedures.

* Provides outstanding customer service to our vendors, locations and staff.

* Process invoices and credit memos timely and accurately, while quickly recognizing discrepancies and how to resolve in the appropriate manner.

* Reconciliations of vendor statements and coordinate with vendors on discrepancies.

* Responds to a range of inquiries from various accounting personnel and other departmental heads regarding payable transactions, researches and resolves problems

* Works collaboratively with staff to develop cross-training opportunities and knowledge sharing and performs backup for key activities as needed

* Maintains confidentiality concerning processing of financial matters.

WenCoast Restaurant Inc. Memphis, Tn Jan. 2000-Nov. 2005 Accounts Payable/Customer Service

* Provided customer service to 12 Fortune 500 Companies, procuring payments and ensuring accounts remained in good standing.

* Monitored payments from each account to over 1,000 different companies guaranteeing accuracy.

* Processed a minimum of 200 bills daily with the highest efficiency rating in the facility.

* Ensured every client goal of 100% bills processed was met weekly.

Education & Technical Skills

Overton High School - 1981 3.2 GPA

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