Objective:

To advance my career and increase my management skills and executive experience, while bringing my proven track record of success, my willingness to learn, and positive attitude to a growth and results oriented team-based environment.

Qualifications:

•Advanced communications skills and familiarity with Social Media and business correspondence.

•Working knowledge of Microsoft Excel supplemented by Excel focused coursework.

•Experience and understanding of G-mail, Google Drive, Outlook, and cloud based networks.

•Experience with Dispatch Tools like Slingshot.

•Report/observational/persuasive/theoretical writing.

•Customer service skills, with a focus on delivering above customer expectations.

•Management and supervisory experience in a team-based environment.

•Experience with Warehousing; third-party warehouse handoff with inventory reconciliation.

•Experience with HR related topics, managing a unionized workforce under a Collective Bargaining Agreement, and recruiting, hiring, training, and scheduling management and unionized employees.

•Experience with Logistics, Retail, and Supply-Chain based business models.

•Experienced manager of a large 24/7 transportation operation, including over 50 vehicles and up to100 drivers, dispatchers and helpers.

Skills:

•Fluent in English and Tagalog.

•Excellent knowledge of computers and all office equipment; able to troubleshoot basic IT and networking issues.

•Constantly upgrading computer skills.

•Excellent verbal and written communication skills.

•Able to work well under stress and meet deadlines.

•Self-starter with a great work ethic.

•Focused on driving to budgeted performance targets and using KPIs in managing the business.

•Able to deal with and resolve customer issues in an efficient and professional manner.

•Excellent team leader and team player always fostering team-based management practices.

•A leader in promoting inter-department support, and fostering the internal supplier/customer relationship to ensure lean and efficient operations.

•Experience with Invoicing and other basic Accounting and Billing procedures.

•Managing and coordinating day to day operations to service a global service market.

Notable Accomplishments:

•Effective implementation of Variable Production Schedule that resulted on significant savings in labor and increased efficiency of 25% YOY.

•Implemented Master Production Schedule in Transportation Department, which was subsequently adopted by other departments, resulting in more efficient operations, on-time production, and significant labor savings.

•Successful launch of PRIDE (Production team) and SQUAD (Transportation Team) Safety Programs for the internal and external operations, with the employee participation as biggest win. Achieved all safety KPIs and achieved all targets over a three year period.

•Worksafe B.C. injury claims, severity, and lost days reduced each of the three year, with an overall improvement of 40% reduction of annual premium costs for the company.

•Single handedly spearheaded the launch of British Airways Airbus A380 start up in Vancouver, which involves safety trainings and aircraft familiarization, certified A380 trainer for Canadian units.

•Certified trouble shooter technician for the DOLL X-Cat specialty trucks from Germany which is specifically designed to service the A380 aircraft.

Work Experience:

Aug 2011 – June 2016 Gate Gourmet Canada

Richmond B.C.

Transportation Manager

- Day to day catering operations for approximately 180-220 domestic and international flights.

-Safety observations and compliance for 40 – 50 drivers on each shift, which resulted in significant improvement on airside incidents, maintained zero aircraft incident for 6 years.

-Daily operational excellence, delivering on-time performance, and customer specification compliance, resulting in meeting or exceeding customer expectations.

- Long term resource planning for peak seasons to have an efficient operations, accommodate peak season business while maintaining budgeted productivity and OT targets.

- Main line of communication between subcontractors, business partners, and clients to provide efficient customer service.

- Manage contractor and capital expenses, budgets and subsidies.

-Worked closely with the Health and Safety Manager to reduce work place related injury, and WCB reported claims.

- Regular meetings with business partners and clients to improve and facilitate operational needs, positive relationship and promoting open line of communication.

- Oversee Transportation operations, Fleet Management, and Safety Team; manage scheduling, recruitment, training, and task coordination.

- Manage a team of 70-100 (seasonally dependent), unionized drivers, dispatchers, and driver’s helpers.

Mar 2012 – Present NuSkin Canada

Richmond B.C.

Executive Distributor

- Manage multiple level of down lines and prospects.

- Daily Skype networking meetings to address different issues and challenges in their respective networks and clients.

- Influence and Motivate existing and upcoming leaders to achieve their goals and objectives.

- Monitor and oversee all network services; manage ordering and training for new members.

- Support down lines with their day to day challenges and goal setting.

Apr 2007 – Jul 2011 Gate Gourmet Canada Richmond B.C.

Transportation Supervisor

-Supervised Day to day catering operations for approximately 180-220 domestic and international flights and two trains.

- Used On-time performance tracker to ensure all aircraft and trains, and service requirements from the customers are met effectively and efficiently.

- Work as a part of a team to form a winning atmosphere in terms of customer service and quality work.

- Coordinate with other department supervisors and managers to effectively manage and run a smooth, safe and effective operation by using team based internal supplier/customer working relationships.

Education

- Studied BA in Civil Engineering, University of the East Manila 2000

- Studied BA in Business Management University of the East Manila 2001

- Studied Fashion Marketing, Blanche MacDonald Center 2010

- Leadership Courses

References

Available upon request.

Contact this candidate