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Social Worker, Case Manager, Social Service Worker

Carrollton, Texas, United States
October 28, 2016

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Experience in conducting comprehensive needs assessment and service planning.

Excellent ability to establish trusting relationships and work effectively with individuals with diverse values, behaviors, and cultural norms.

Experience in working with multiple internal and external customers.

Experience in case management

Experience in developing Individualized Services Plan (ISP) to establish the appropriate services


University of Texas at Arlington, Master of Science in Social Work (MSSW), August, 2012.


Department of Aging and Disability Services November 2013 to date

Provided routine and emergency care, treatment, and training for individuals that have developmental disabilities in routine and crisis situations. Conducted assessment and recorded information accurately. Observed and reported individual conditions and behaviors. Assisted individuals in implementing their goals and objectives through Skills Acquisition Plans (SAPS)

Internship at Catholic Charities Diocese of Fort Worth for two semesters 2012. Provided direct services to mental health populations. Conducted Psychosocial assessments and prepared treatment plans which are operational and measurable in conjunction with client goals. Provided case management services, conducted comprehensive needs assessment and service planning. Entered client data and compiled reports.

Internship at Girls Incorporated of Tarrant County one semester 2011. Facilitated groups, prepared lesson plans. Designed, wrote and established the Lake Como Case Management System for Miss End’s Christian Academy, a partner of Girl’s Incorporated of Tarrant County. Developed service plans and ensured that needs of clients were made.

Educational Assessment Scorer/Project Team Supervisor. NCS Pearson – Dallas, Texas 2005 – 2011. Annual work with Pearson’s Educational Solutions Division in Dallas scoring of statewide TAKS tests for various grade levels: 5-month assignment from Feb. – June, 2005 to 2011. Performed scoring duties for three (3) months and was promoted to project team supervisor. Supervised teams of 10 –12 assessment scorers for TAKS 9th Grade Projects, TAKS 7th Grade Project, Michigan Project, and Field Tests. Ensured that individual and group rate reliability standards were met. Evaluated staff performance, prepared weekly/daily reports, and facilitated team meetings.

Substitute Teacher; Desoto Independent School District (DISD) Desoto, Texas2008 – 2009; Duncanville Independent School District (DISD) Duncanville, Texas, 2004 – 2005. Assisted in secondary and elementary school systems for various grade levels. Responsible for supervising classroom, administering tests as directed and reviewed lesson plans/objectives as needed. Advised and counseled individual students in academic areas and coping with performance anxiety to testing situations.

Program Manager Greater Dallas Community of Churches – Dallas, Texas, 2002 - 2002. Managed (6) six-month Summer Food and Reading Program from 4/2002 – 10/2002 for low income, at-risk children at various churches throughout the city of Dallas. Directed daily activities, staff scheduling and/or assignments at (34) thirty four sites. Oversaw budget and program operations for employees and volunteers. Balanced and allocated grant funding as budgeted, and ensured that each center met program compliance and financial goals. Selected and contracted with food vendors and arranged for timely delivery of meals to all sites as scheduled.

Program Manager/Country Representative: CUSO (Canadian International Not for Profit Organization). CUSO - Tanzania, Africa 1994 -2002. Primary responsibility was to originate, negotiate, and manage projects and programs. Prepared country wide program project plans, prepared annual budgets, and negotiated/secured funding from donors to maintain main CUSO projects, the Hunters’ and Gatherers’ Project. Managed The Small Projects Fund. Managed the CUSO Volunteer Program. Wrote a grant proposal for National Policy Implementation and Prevention of HIV/AIDS in Tanzania. Wrote grant proposals for Hunter and Gatherer Program and received funds to implement the program for six years. Wrote grant proposals to manage the Small Projects Fund and received funds to manage it for six years. Identified local nonprofit organizations needs for capacity and matched them with Canadian volunteers’ academic qualifications and work experiences. Carried out the process of placing Canadian volunteers with local organizations to build the capacities of local nonprofit organizations.

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