KONRAD FIGUEROA, CISSP

**** ** ****** **. *****: 704-***-****

Stuart, FL 34997 Email: acwz72@r.postjobfree.com

Information Security Systems Consultant

A uniquely versatile IT professional with a keen understanding of the connection between technology and business objectives. Employs a commercial mindset to guide discussions on IT strategy with a view to maximizing business benefits. Actively participates in cross-functional product engineering and marketing design forums bringing technical knowledge to bear. Has earned a reputation for building and maintaining excellent relationships, both internal and external to the organization. An energetic leader with a heightened sense of social responsibility. Possesses exceptional business acumen and the ability to innovate continuously.

Areas of Focus

Business Intelligence

Critical thinking

Network Security

IT Strategy

Business Analysis & IT alignment

Policy & Governance Consultation

Data Security

Leadership

Python, Java, Java-script

System analysis & design

Project Management

Active Directory

Professional Experience

Rock Trust LLC Sept 2016 - present

IT Manager/Solutions Architect

Responsible for price-to-win strategy, maintaining and enhancing customer relationship, identifying and qualifying opportunities, and advising clients on strategic positioning to capture future opportunities within in their respective markets.

Identified, analyzed, defined, and coordinated with user, customers and stakeholders needs and translates them into technical requirements.

Provided a total systems perspective including a technical understanding of relationships, dependencies and requirements of hardware and software components for a project.

Provide cross-domain and cross-functional expertise spanning various applications/ technologies.

Created and implement IT enterprise architecture schema and security policies for Windows Server 2012 & AWS Linux Server in the virtualized private cloud infrastructure.

VersaTel Networks Jul 2016 – Aug 2016

Network Administrator

Administration and configuration Enterprise Systems utilizing Microsoft Windows Server 2012 R2, Windows Server 2008 R2, Active Directory, Group Policy, Avaya Voice IP Management, Security Surveillance cameras, Mac OS devices, VMware ESXi 6.0 and VPN technologies.

Install, configured and troubleshoot third party applications and escalated tickets to third party technical support as needed.

Conducted Project Management overseeing third party vendors doing hardware refresh and cabling for network devices.

AIRBUS SPACE & DEFENSE, NEW YORK, NY Feb 2015 – April 2016

Information Systems Field Engineer

Project Summary: VESTA is a feature rich, intelligent telephone system that supports both 9-1-1 and administrative call processing that is installed, configured, and administrated utilizing Windows Server 2008 R2, Windows Server 2003, Windows XP and Windows 7 platforms.

Technical Lead Project Management over Verizon Tier 1 Pre-NLST training for New York City Department of Technology NLST testing.

Conducted Pen Testing on Vesta Application modules during Preproduction/Cohabitation and discovered vulnerabilities.

Assisted customer in the implementation of security countermeasures to prevent unauthorized access to mission critical resources.

Utilized scripting automation for NYPD & FDNY enterprise workstations for various geographical data centers.

Coordinated and offer security solutions to the customer in order to create more effective safeguards against malicious exploitation of unauthorized personnel.

Troubleshoot application, network, firewall or hardware issues in Cohabitation testing labs and/or production.

Technical Lead Management Engineer for Airbus in Cohabitation Testing for Third party systems, which resulted in efficient time management and meeting project deadlines within budget.

Conducted High Availability Failover tests, which ensures proper functionality of Vesta in delivering Emergency 911 calls in the event of a server failure.

Assisted and coordinated with Test Engineers in Quality Assurance tests for Vesta telephony application modules to discover errors and make recommendation for software developers.

Install, configure, and administer Windows 2008 SQL Server to support proper functionality of Vesta Analytics Application.

Create database queries from Microsoft SQL server 2008(SQL) that support Vesta Analytics Application.

Wrote batch files utilizing cmd.exe and PowerShell for Systems administration.

Install Vesta software applications, .NET framework on Windows Enterprise platforms for 911 emergency dispatch call centers for NYPD and FDNY.

Install, administering and/or maintaining local area networks, specifically in a Window Server 2003, Windows Server 2008 R2 and Active Directory environment.

Configure and implement group policies for Windows enterprise sites through Active Directory.

Install and maintain MS Back office applications.

Configure VLANs on HP switch for ensure network security.

Utilize LAN and WAN technologies such as: TCP/IP, VoIP, IPSec, VPN & SIP, PBX, Centrex, Cisco routing & switching.

Test terminal servers, LAN switches, and cable connectors to ensure network connectivity.

Identify and implement teamed network interface cards that will support High Availability Framework protocol.

Establish proper IP sub-netting addresses and connectivity within the Site Domain.

Conduct inventory and pre-stage Windows XP, Windows 7 machines for New York Police Department and Fire Department of New York for emergency dispatch centers across the five borough districts.

Learn, configure and maintain within the testing LAB the VESTA DMS applications, VESTA View Magic Enterprise Server, and San server as found in the NYC Solution with the goal of maintaining a High Availability Framework.

Prioritize, manage multiple tasks and projects.

Document all solutions for Field Engineer training and records.

HERON INC, NEW YORK, NY Jan 2013 – Feb 2015

Project Manager

Identify and implement continuous improvement initiatives to reduce operational costs.

Integrate new information security policies and procedures into the company to be compliant with HIPAA regulations.

Draft and submit accreditation and support documentation for existing and new System Security Plans for different business units; provides information security certification and accreditation support for all applications, systems, and networks in accordance with appropriate policies and requirements. Reviews and implements security policies and procedures for cleared personnel and classified systems.

Manage the budget and performs financial management activities to optimize cash flow.

Negotiate with external vendors ensuring that contractual obligations are honored while fostering positive long-term relationships.

Collaborate with product development term to create effective marketing campaigns with a measurable return on investment.

Strategically contribute to the sales effort by helping to establish the best-selling products within the market.

Reinforce and realigned operational policies to government mandates and consumer confidential policies such as HIPPA & Joint Commission of Accreditation.

Drive the community outreach program to increase company visibility and credibility.

Facilitated workshops between IT and business users to design and implement networks across the organization.

Investigated and resolved network connectivity issues.

Provided advanced technical support for issues escalated from users.

Ensured that the network infrastructure was able to support increased volumes as a result of a fast-growing business.

Configured and administered Windows Vista & 7 systems.

Procured and customized systems where necessary to support the entire company from HR to Finance.

Designed and built the corporate website.

BMAFIT.COM Oct 2002-Feb 2015

Program Director

Project summary: BMA FIT implements educational programs that teach personal protection, fitness, and basic life support skills. The primary intention is to have students to take personal responsibility in protecting and saving thier community from life threatening events or to respond appropiately to emergency medical & nonmedical situations. BMA FIT (Breath Move & Adapt) excels in high quality personal & small group instruction that is captivating, informative, and in producing responsible skilled professional/students

Utilize leadership and visionary abilities to create and direct a new approach in health care, fitness, and personal protection industries.

Research and advance knowledge base in the disciplines in order to create the most impactful educational presentation in market.

Design educational curriculum.

Market and promote bmafit.com via web platform, social media, and community outreach initiatives to capture market share.

Managed business operations and enhance operation policies to maximize sales efforts

Provide impeccable customer service to customers while positive impacting bmafit.com brand name recognition.

Create strategic partnerships with vendors and business owners to accomplish public awareness initiatives in order to maximize sales revenue.

Credit Suisse May-Nov 2000

IT Consultant

Provided solutions for achieving business continuity and data replication.

Liaised with Development and I.T. groups to coordinate the upload of data onto the business system.

Aided in the maintenance of existing clients through new functionality development and upgrading of product versions.

Evaluated options in infrastructure planning to support new applications and technologies.

Created and managed Donaldson Lufkin & Jeanrette (now Credit Swiss Financial Investments) national databases for pager inventory

Troubleshoot DLJ'S T1, ISDN, Broadcast, and dial ups for connectivity issues.

Maintained a watch on critical, high visibility, issue resolutions and produced project status reports.

Communicated with and assisted the support groups with testing issues and with deployment of critical business information and/or software enhancements.

Coordinated with Hardware Specialists, Database Administrators, and Network Specialists to ensure proper evaluation of problems and development of suitable resolutions. Provided solutions for achieving business continuity and data replication.

Education & Training

Bachelor of Science, Management Information Systems: Rensselaer Polytechnic Institute, Troy, NY (May, 2000)

Certified Information Security Professional (CISSP), June 2016

Accredited Configuration Engineer (Palo Alto Firewall) Sept 2016

Cisco Certified Network Associate (CCNA), November 2014

CompTIA Network+, November 2014

CompTIA A+, November 2014

Additional Technical Skills

IP routing protocols: BGP, EIGRP, OSPF, MPLS, DHCP, HSRP, VRRP

Operating systems: Windows SQL Server 2012 Windows 2012 R2, Windows Server 2008 R2, Windows 10 Windows 7, Vista, XP, Ubuntu Linux, Mac OS

Remote Desktop Protocol § WAN Technologies § Wireless Devices § Active Directory § Virtualization §Vmware ESXi § Python, Java, Javascript, HTML

Achievements & Distinctions

Lead Information Systems troubleshooting and quality assurance strategies for Airbus in New York City 911 Emergency Call Cohabitation Lab.

Pen Tested Vesta Application modules and offered more secured solutions in order to ensure the integrity, confidentiality, and availability of New York City 911 Emergency Response systems.

Designed and developed an ICD-9 Billing System for the Surgical Supplies Division to facilitate insurance claims.

Increased company profits through key contributions to their product and services offering.

Developed an educational program to market the company while proving a valuable service to the community.

Designed and built the corporate website.

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