Michelle Bell

** ****** ****, ** ***** 617-***-****, e-mail: acwwlf@r.postjobfree.com

EDUCATION

Bunker Hill Community College – Charlestown, MA – January 2009 – 2011

Statistics

Boston University – Boston, MA - January 2001 - June 2001

Language: Microsoft C++

Wentworth Institute of Technology, - MA, Boston – August 1993

Bachelor of Science Degree in Computer Science

Languages included: Windows 7, Microsoft C++, HTML, C, SQL using Oracle, COBOL, Paradox, Slam, VP Expert, Lisp, RDB, Data Structure using C, Dbase III, Assembly and HyperCard

Operating Systems: Mac Pro, Vista, XP, ME, 2K, 98, 95, UNIX, NT 5.0 and 4.0, OS/2 Warp Connect Version 4 and Dos 98, 95

PROFESSIONAL EXPERIENCE

Massachusetts General Hospital, Boston, MA August 8 - Present

MGH EPIC/Cadence Patient Coordinator Urology

Tested all links

Created reschedule and cancelled appointments

Tested co-pay features

Tested check features

Tested no shows

Tested/updated patient demographics

Massachusetts General Hospital, Boston, MA July 2014 - May 13, 2016

MGH EPIC/Cadence Patient Coordinator

Reproduce problem and fill out sheet to report issue

Reported all problems

Tested all links

Created reschedule and cancelled appointments

Tested co-pay features

Tested outside/inside referrals shells

Tested/schedule MRI, CT, X-ray

Tested/updated patient demographics

Massachusetts General Hospital, Boston, MA April 14 – June 24, 2014

MGH Cadence Backfill for EPIC

Reproduce problem and fill out sheet to report issue

Report all problems to control center

Adobe – Auberndale, MA September 2006 – June 2007

Software Quality Engineer

Tested Encore CS3 and Bridge for Adobe Creative Suite 3 Production Premium

Tested software in English, French, German, Spanish and Italian

Tested done on Vista, XP and Mac Pro Quad Xeon workstation

Created test plan for Bridge CS3 and testing with Encore 3.0

Created Timeline, slideshow, assets and menu

Imported files for testing avi, mp3,ac3, aiff, bmp, dts, gif, jpeg, m2v, tif, tga, mov, mpa, mpg, wav, mpv and m2a

Tested Blu-ray against Encore

Tested upgrades with serial numbers and image testing

Entered all known issues into Watson database by PeopleSoft

Constantly communicated with developers regarding problems

E-mails are generated from Microsoft Outlook Web Access

Created helpful sheet for new staff and contractors

Set-up lab with Desktop and MAC computers

Attend weekly engineering meetings

Massachusetts General Hospital, Boston, MA October 2004 – May 2005

Howard Hughes Medical Institute

Computer Analysis

Retina testing with the Spike Sorter for XP

Create routine to run data analysis using Matlab the Language of Technical Computing Version 6.5 Release 13

Run script routines for spiketimecell and PSTH files, routines for samecellchk and jointrains

Created procedures for routines

Create new word document for every file

Transfer files to completed folder

ScanSoft Inc., Peabody, MA March 2002 – June 2002

Lead QA Engineer

Tested registration for PaperPort 8.0 SE, DLX, Retail, PaparPort 7.0 Visioneer, 7.2, 6.5 and LE, Konica, DNS

XP Edition Pro and Pre on XP, ME, 2K, 98, NT and 95 against software in English, French, Port/Brazil, German, Italian, Spanish, Czech, Polish, Dutch, Danish, Sweden, Hungarian and Norwegian

Created/Updated test plan for registration

Created/updated images using drive image 5.0 for all operating systems and languages

Logged problems found in Soffront Web Track Database

Validated resolved problems

Executed regression testing

ScanSoft Inc., Peabody, MA July 2001 – August 2001

QA Engineer

Tested PaperPort and TextBridge ME & Business Edition on ME, 2K, 98, NT and 95

Tested customized Xerox driver against software in English, French, Port/Brazil, German, Italian & Spanish

Executed smoke test and regression testing

Created/updated images using drive image for all operating systems and languages

Logged problems found in Notes database and Word report

Validated resolved problems

BigBad, Inc. Boston, MA August 2000 – October 2000

Lead Quality Engineer

Created several test plans for eBoard, Thule and Bernie and Phyl's

Tested all web pages on IE 5, Netscape 4.7 and 3.0, IMAC on NT 4.0 platform

Logged problems found in house bug log tracking database

Uploaded files to Source Safe

Created SQL testing cases for Oracle database

PictureTel, North Andover, MA February 2000 – August 2000

Release Software Engineer

Smoke Test daily Stinger build for either a clean or upgrade install using NT 4.0

Created daily Release Notes regarding problems found during smoke testing

Created updated Ghost images with debugging tools, using Norton Ghost 6.0

Ran nightly automation with various configurations SilkTest 5.0 automated test tool

Logged bugs found using the tracking database ClearDDTS Rational

Updated video drivers on in house web page using Symantec Visual .1a

Set-up video conferencing demo for other groups

Validated resolved bugs

Information Resource Software, Waltham MA August 1999 – November 1999

Software Quality Engineer

Tested QS3 a Merchandising Report Software on Internet Explorer 4.0

Tested stubs which are an oracle databases against QS3

All testing were done on NT 4.0 platform

Content testing for Help, Site Map and UI which included all buttons and screens

Tested all green and blue underlined links

Executed smoke test and regression testing

Investigated/reproduced software defects and logged defects in a Notes database

Tested real input against the software for several companies

Made corrections to the test plan

MultiLink, Andover MA November 1998 – June 1999

Software Quality Engineer

Trained all new contractors and employees with the software/hardware

Audio Conferencing Bridge System 70 testing for domestic and international on UNIX platform versions 2.4, 2.4 and 2.5

Provided cross training to new employees and contractors

Investigated software defects and report/update defects in the Track database

Created new test plans and project plan templates

Investigated/reproduced customers reported problems and provide feedback to support

Year 2000 testing, regression testing and software installation of new builds

PictureTel, Andover MA October 1998 – November 1998

Software Quality Engineer

Inter operability Video Conferencing testing included Concorde, Venue and SwiftSite

Tested above against: Intel Proshare 500, VTEL SetTop 250, Intel Teamstation, Polycom Viewstation, Sony Trinicom 5000, Tandberg Vision 5000, VCON Meetingpoint, VTEL LC5000 Smartstation WG, VTEL TC 2000, Zydacron Onwan 250 and RSI

Recorded information regarding KBPS, Negative Audio/Video, MLP/LSD mode and rate

Recorded all positive and negative results and logged all results into Notes database

Seagate Software, Boston MA July 1998 – October 1998

Software Quality Engineer

Tested automated OS/application delivery program on DOS 98, 95 and 6.22

Tested Year 2000 Compliance

Operating system used were Win95, Win98, and NT 4.0

Created/tested customized OS templates and application profiles

UI testing of entire product and network delivery in Microsoft and Novell environment

Created weekly status reports regarding negative blocks

Entered problems on Scopus Database

Lotus Development, Cambridge MA February 1998 – May 1998

Lead Software Quality Engineer

Tested Smart Center on Win98 & 95 and NT 4.0

Feature testing included: positive/negative and boundary/stress tests, UI access test for information and dialog boxes, global testing (using characters in text fields)

Tested Freelance and FastSite on Win95 and regression testing

Executed smoke test, regression, node and server installs

Updated test execution reports, test plans and entered problems on Notes database

MicroTouch, Methuen MA October 1997 – January 1998

Lead Software Quality Engineer

Tested MousePort for NT 4.0 & Win95

Tested TouchWare 3.4 on all OS/2 platforms

Updated test plans and entered problems on PVCS Tracker, hardware installation included SMTP 2 & 3, TP4+ and

TP4 controllers, PC Bus controllers and touch pens

Lotus Development, Cambridge MA April 1997 – October 1997

Software Quality Engineer

Tested ScreenCam for Win95, NT 4.0 and NT 3.51 Japan Only

Tested StreamCam for Win95

Audio Compression IBM 11HZ 16 bits and Volcaltec 11 HZ 8 bit

Installed Portable sound using Digispeech

Executed smoke test, regression, server and node installs

Lead Software Quality Engineer January 1996 – March 1997

Tested Help for Lotus 1-2-3 and Suite 97 on Win95 and NT 4.0

Feature testing included: Dialog boxes, menus, infobox, lotus script, smarticons, status bars, @functions, macros, quick demos and tour

Manual acceptance testing for common user interface

Associate Software Engineer March 1995 – December 1995

Tested Freelance for OS/2

OS/2 Development and assisted with the Install, dialog boxes and icons

Maintained and loaded all software and operating systems on the HP & Compaq

Pentium Computers (Opus Make, PVCS, Visual C++, Visual Age, Win95 and NT 4.0)

Partitioned systems and installed Novell Netware LAN Software

Set up build computer and server for the labs and hard drive installations

REFERENCES FURNISHED UPON REQUEST

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