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Customer Service Representative

Evansville, Indiana, 47713, United States
October 02, 2016

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* ******* ***., ***. *, Evansville, IN 47713 Phone: 812-***-**** Email:


•Typing 100+ words per minute

•Transcription/Dictation (Olympus, Express Scribe)


•Docketing, Calendaring, Travel Arrangements, Deposition Preparation

•Discovery (Preparation, Finalizing, Filing)

•ECF (Electronic Case Filing)

•Westlaw, LexisNexis

•Document Assembly, Document Management

•Logistics, Shipping & Receiving, Inventory Control, Billing, Account Management, Client Services, Human Resources, Database Management

•Corel Wordperfect Suite (Wordperfect, Lotus 1-2-3, Dbase)

•Microsoft Office Suite (Word, Excel, Powerpoint, Publisher, Outlook, Exchange)

•Internet Explorer, Firefox, Safari, PC, Mac, Dropbox, iCloud, Software Installation and Troubleshooting, Help Desk, Technical Support, Remote Assistance

•Ten key by touch (20,000+ KSPH, Standard and Inverted)

•Juris, Amicus Attorney, Needles, My Case, AbacusLaw, LawBase, Legal Files, Prevail, eLaw, Legal Suite, ProLaw, Gavel & Gown, Concordance, Summation, Clio, TABS III, Worldox, Adobe Suite, Plaintiff, Sharepoint, Peoplesoft, ADP


Customer Service Representative, Walmart, August, 2016 to September, 2016. Courtesy desk, check cashing, money transfers, returns, exchanges, cashier.

General Warehouse – Layup, T.J. Maxx Distribution Center, June, 2016 to July, 2016. Quality assurance for incoming shipments on the receiving dock.

Customer Service Coordinator, Circle K Corporation, March, 2016 to June, 2016. Full time customer service position. Cashier, Inventory, lottery sales and redemption, cigarette and liquor sales, money orders, promotions.

Dishwasher/Prep/Catering, JustRennies Catering, December, 2015 to February, 2016. Assist in event support, dish room, stock, serving, packing, shipping, grill, sauté, food preparation.

Paralegal, Wolff & Wolff. December, 2015. Worked contract assignment directly for a family law practice to cover regular employee's extended sick leave. Family law specializing in divorce, child custody issues, visitation rights, wills and writs, along with varied domestic proceedings.

Legal Secretary. Cowan & Lemmon. March 2015 to, June, 2015. Worked contract assignment directly for a large plaintiff firm to assist in file migration, archiving and purging file materials prior to relocation of office. Backed up other staff as needed.

Administrative/Account Management. Office Team, September, 2014 to December, 2014. Worked client assignments through Office Team for some Seattle clients, namely Foss Maritime (HR Support and Records Audit), Guidant Financial Services (Data Entry), and PayScale, LLC (Data Entry and Strategic Accounts Support).

Legal Assistant/Legal Secretary, Paralegal. Special Counsel, N.A. 2008 to 2013. Supported various legal firms specializing in a variety of practice areas, including Commercial Litigation, Business and Corporate, Insurance Defense, Bankruptcy, Construction, Finance, Oil & Gas, Maritime and Admiralty, Gaming, Renewable Energy and Clean Technology, Toxic Torts, Products Liability, Environmental, Healthcare, Labor and Employment, Tenant Law, Domestic/Family Law, Probate, and Criminal.

Legal Secretary. Carver, Darden, Koretzky, Tessier, Finn, Blossman & Areaux, LLC, 2005 – 2008. Supported Founding Member (Director of Litigation and HR Department), one of-counsel, and numerous associate attorneys in oil & gas complex litigation firm

Other positions held: Assistant Traffic Manager (Baumer Foods), Authorizations/Merchant Assistance Agent (First Data Resources), Quality Management Assistant (Immanuel Hospital), Client Services Assistant (Quality Concepts), Library Assistant/Computer Installer (Mons. Wegner Middle School), Computer Lab Monitor (Boys Town High School), AM Radio Disc Jockey (KRBT-Boys Town), English Teaching Assistant/Assistant Instructor (Boys Town High School), Recruiting Assistant (Interim Personnel), Rental Agent/Dispatcher/Night Manager (Dollar Rent-A-Car), Executive Assistant (University of Nebraska Medical Center), Executive Assistant (MFS Network Technologies), Bartender (The Studio (now closed)-Dallas, TX).


Andrea Pieri

Former Senior Legal Placement Director

Special Counsel


Elizabeth Parks-Landry


Executive Placement Partners, LLC


John Anthony Dunlap, Esq.

Trial Attorney/Founding Member/Equity Shareholder


Karen Chatelain Seghers

Legal Secretary


Taylor Moore, Esq.


Schenewerk & Allen


Lucas Regnier, Esq.


Harrington, Miller, Kieklak, Eichmann & Brown, P.A.


Ms. Lailani Lee

Strategic Account Executive

Payscale, Inc.

Pastor Joshua Nichols

Chief Operating Officer

Evansville Rescue Mission


Pastor Steve Ary

The Mercy Seat – Evansville


Additional references are available upon request.

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