VIRGINIA ERB CPC
Lexington, SC ***** 803-***-**** *******@*******.***
PROFILE
A Certified Professional Coder Apprentice and administrative professional, who has served in the medical field for ten years as an administrative assistant and clerical staff member. A team leader who does not hesitate to go above and beyond assigned duties
RELEVENT SKILLS
Working knowledge of CPT-4, ICD-9 (10 years), ICD-10CM (1 year), HCPCS, Medical Terminology, Anatomy and Physiology, Insurance/Medical Billing. Knowledge of insurance programs, completing CMS-1500 form, diseases and insurance terms
Lab and biopsy knowledge, scheduling/heavy volume call, filing/charts, referrals, pre-authorizations, EHR. Extensive experience with Medical Records
Patient admission, discharge, transfer. Check patients in and out
HIPAA and OSHA trained, HIPAA compliant. Maintain patient confidentiality
CAPABILITIES
Office Skills: Filing, phone, fax, record keeping, insurance, lab work, communicating with labs, insurance companies and outside physician offices. Use of office equipment. Excellent proofreader, good oral and writing communication skills as well as grammar and math skills
Computer Skills: Data entry, EMR, MS Excel, Microsoft Word, Power Point, Access, Medi-Notes, V-Charts, internet and email
Personal Skills: Excellent patient/office communication, customer service oriented, strong interpersonal skills, team player, multi task, dependable and highly motivated. Detail and goal orientated
PROFESSIONAL EXPERIENCE IN ORDER OF RELEVANCE
Freehold Endoscopy, Freehold, NJ (04/11-05/12)
Insurance/Front Desk Secretary
Front desk patient check in/out processing, appointments and confirmations, scheduled surgery, discharge and follow up and prepared rooms for surgery
Scanned EMR, data entry, chart prep, insurance processing and coding, precertification and authorization
Maintained patient records, lab work, biopsies and M.D, reports, coordinated patients with outside physicians. Prepared Physician schedule
St. Barnabas Behavioral Health, Toms River, NJ (02/10-01/11)
Unit Secretary
Performed specific clerical and secretarial functions to keep unit running smoothly, as well as medical records duties for assigned area under Head Nurse
Admitted, discharged and transferred patients, adhering to HIPAA law. Handled faxes, high call volume, patient charts and records, EHR, insurance and coding, legal documents pertaining to court ordered Involuntary Psychiatric Unit, patient and family requests. Monitored incoming guests and intercom system, kept supplies full
Completed B.E.S.T. training and responded to Code Grey alerts
Kuflik Dermatology, Toms River, NJ (09/99-10/09)
Biopsy and Insurance Secretary
Recorded patient biopsies, sent out to lab than recorded pathology reports when they came back. Coded all procedures/diagnosis. Gave patient results and scheduled surgeries or treatment and follow up care. Point of contact between office, patient and lab
Heavy call volume and scheduled appointments, new patient charts, data entry, EHR, filed, checked patients in and out, redirected calls, referred patients to other physicians
Insurance duties included but not limited to: Set up or changed insurance information in patient charts, pre-authorizations and referrals, informed patient of referrals, coded and marked Superbills and tallied up at end of day. Responded to patient billing inquiries in a timely manner. Set up payment plans and followed up with insurance companies on unpaid claims
Winnsboro Petroleum, West Columbia, SC (06/14-06/16)
Cashier/Customer Service Representative
Employed here strictly while attending college for Medical Coding and Billing Specialist Program, preparing for the State CPC exam and ICD-10 Proficiency exam.
Proven excellent customer service skills used to obtain payment for services. Cash application, balancing of cash drawer, stocked and priced, kept theft down, covered other employees. Go above and beyond my job description
Contributed to a team effort to complete various duties. Handled customer issues/complaints with tact. Maintained policies, procedures and regulations pertaining to ID laws
Walmart, Lexington, SC (06/16-Current)
Customer Service Representative/Cashier
Performs excellent customer service on a daily basis
Cash handling, problem solving
Only here until I can be employed in a Coding/Billing Position
EDUCATION
Atlantic County Vocational Technical School, Mays Landing, NJ
Ocean County College, Toms River, NJ. Managed Care Office Practice Program
Midlands Technical College, West Columbia, SC. Medical Coding and Billing Specialist Program. CPC-A Certified 10/2015 and ICD-10 Proficient 11/2015
Member of Local AAPC Columbia Chapter, Capital Coders