Administrative & Patient Services Coordinator

Tyra Gray

Columbus, OH ***** • 614-***-**** • **********@*****.***

PROFESSIONAL SUMMARY

Experienced administrative and customer service professional with 6+ years in office coordination, team supervision, healthcare support, and high-volume operations. Strong background in scheduling, data entry, records management, and front desk patient services. Skilled in Microsoft Office and electronic medical records (EMR) systems. Known for accuracy, professionalism, and efficiency in fast-paced environments.

CORE SKILLS

Administrative & Office Support • Scheduling & Calendar Management • Patient Intake & Front Desk Operations • EMR / Data Entry Systems • Customer Service & Communication • Records Management

• Microsoft Office Suite • Team Leadership & Training • High-Volume Operations PROFESSIONAL EXPERIENCE

NovaCare Rehabilitation – Patient Service Specialist Columbus, OH 2026 – Present

- Manage front desk patient check-in/check-out in a clinical environment

- Coordinate scheduling and patient flow

- Enter and maintain patient records using EMR systems

- Provide customer service and assist patients with intake

- Support clinical and administrative staff

Assistant Team Leader – GetGo Columbus, OH Sep 2022 – May 2025

- Supervised employees and supported operations

- Created schedules and monitored performance

- Assisted with onboarding and training

- Maintained reports and confidential records

Office Assistant – Franklin Medical Group Columbus, OH Jul 2021 – Sep 2022

- Managed scheduling, patient check-ins, and records

- Handled calls, emails, and appointment coordination

- Assisted with billing inquiries and data entry

- Maintained filing systems

Supervisor – Sheetz Hilliard, OH Apr 2021 – Jun 2022

- Led daily operations and staff assignments

- Trained employees and provided feedback

- Managed shift reports

E-Commerce Lead – Kroger Columbus, OH Jun 2018 – Oct 2020

- Managed scheduling and online order team workflow

- Ensured order accuracy and reporting

- Supported training and data entry

EDUCATION

Associate of Arts – Columbus State Community College (2021) High School Diploma / GED

CERTIFICATIONS

CPR Certification • First Aid Certification

Contact this candidate