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Data Entry Customer Service

United States
October 27, 2016

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GLORIA HARRIS 832-***-****

**** ******* **

Houston Tx 77047


To utilize my skills for the organization with opportunity for advancement.


Quick learner, follow-up with effective results, team player, multi-tasking skills, detail-oriented


Proficient in the use of Microsoft Office Suite, Word, Excel, PowerPoint,

Outlook, Oracle, SharePoint Access, Medical Records Software (MR8), HR Passport, CRT, Adobe Acrobat, Internet Explorer, FedEx, NetX360, DST Vision, Albridge, Copy/fax machine, Ten-key touch


Charming Charlie (ProStaff) Houston Tx 9/2014-8/2016 Procurement Clerk

Coordinate purchasing activities with store and warehouse/distribution operations to maintain inventory levels, both short and long term using data entry system

Determine purchase order quantities and issue distribution purchase orders.

Prepare and code invoices correctly for accounting to corresponding purchase orders for payment to vendor in a timely manner

Calculate percentages per total invoice amount

Track all purchase orders and resolve problems related to delivery, quality and service.

Collaborate with vendor concerning any issues or concerns and follow-up with resolution

Operated Oracle to track payments to vendor, schedule payments and other miscellaneous performances

Maintain daily spreadsheet for all invoices and received checks going out to vendors

Maintain and Record monthly accruals

Memorial Hermann Hospice Houston TX 2/2013-6/2013

Scheduler/Clinical Dispatcher

Scheduled patient and staff appointments and entered required information into the computer system in an accurate and timely manner

Verified demographic insurance and financial information from patient or caregiver

Tracked various aspects of care requirements including date of care delivery orders, supervisory visits, certification periods and re-hospitalization

Ensured schedules were accurate according to orders and insurance authorization

Monitored and reviewed field timeliness with documentation and reports findings to management

Communicated in effective and professional manner with physicians, ancillary departments, nursing units, physician's office staff, insurance companies, as well as patients and their families with complete and accurate documentation

Adhered to all MHHS policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice

Harris County Tax Assessor Office Houston TX (A-1 Personnel) 3/2012-1/2013

Window Teller

Provided friendly, efficient and timely front-line customer service to the public

Processed title transfers and issued renewal stickers and replacement plates

Issued temporary permits for automobiles and disabled plates and/or placards for eligible applicants

Reviewed title paperwork for accuracy and entered into the computer system

Processed all relevant paperwork pertaining to automobiles, trucks and trailers

Accepted and store customer checks at the workstation and balanced with work at the end of each day

Balanced cash and fee prior to leaving workstation to go to cashier

Submitted close-out reports and balanced reports at the end of each day

Data entry

NEXT Financial Group Inc Houston TX 3/2006-6/2011

Assistant Manager

Served as liaison to VP of operations assisting with statistical reports, meetings, scheduling and meet and greet clients

Compiles, analyzes and reports on record management goals to VP

Responsible for daily operations of New Accounts Department

Answered phones concerning commission issues and processed payments for field reps with follow-up results

Interviewed job applicants, hiring, promotions, merit increases, employee coaching and development, disciplinary actions, training, performance appraisal and termination of employees

Assisted department in carrying out various Human Resources programs and procedures

Maintained personnel files via data entry

Quality reviewed reports for accuracy to meet deadlines and document daily progress

Opened/updated customer accounts

Typed letters, memorandums and other correspondence and filed departmental documents

Assisted department in carrying out various Human Resources programs and procedures

American General Financial Services Houston TX 1/1990-10/2001

New Accounts Coordinator/HR

Scanned, indexed and verified documents for quality assurance via AWD system and opened/updated accounts

Posted job opportunities via internet and prepared documents for new hire orientation

Input background information/checks for new hire orientation

Performed moderate to complex clerical support duties

Maintained all HR general filing

Assisted employees with various issues while maintaining confidentiality

Ordered and maintained records, files, forms and supplies while serving as relief Front Desk Receptionist

Processed hiring and termination paperwork

Answered multi-line phone and route calls and messages

Calculated percentages for breakdown of mutual fund accounts

Compiled and typed statistical reports and prepared requisitions for technical assistance


Prepared overnight shipping packages via FedEx and performed other duties as assigned

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