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Customer Care Specialist III - Medicaid/Medicare

Columbus, OH
... Process payments, set up payment plans, and explain rates and tariffs. Resolve customer complaints professionally while adhering to company policies and regulatory guidelines. Educate customers on energy efficiency programs, billing options, and ... - Jul 06

Project Coordinator & Operations Lead

Reynoldsburg, OH
... Skilled in Agile project delivery, project tracking, and process improvement using Smartsheet, Jira, Asana, Microsoft Project, Excel, PowerPoint, and SharePoint. Education Franklin University. Columbus, OH Master’s in project management & systems ... - Jul 06

Customer Support Operations & Process Improvement

Canal Winchester, OH
... Ngimndo Columbus, OH • *************@*****.*** • 614-***-**** CUSTOMER SUPPORT OPERATIONS PROCESS IMPROVEMENT CRM & WORKFLOW SYSTEMS SERVICE DELIVERY LEADERSHIP SUMMARY Versatile and detail-oriented Customer Support and Operations professional with ... - Jul 06

SSSM

Groveport, OH, 43125
... & Service Level Management • Escalation Resolution • Workforce Planning • Employee Engagement • Training & Onboarding • Process Improvement • Change Management • Cross-Functional Collaboration • Quality Assurance • Banking Operations PROFESSIONAL ... - Jul 01

Behavioral Health EHR Billing & Prevention Lead

Reynoldsburg, OH
... Technical Support (Tier 1) Workflow & Process Improvement Customer Service Outreach & Community Engagement Agency Credentialing Clinical Trials Awareness (Participant Perspective) Team Leadership-Group Facilitor Experience** Akron UMADAOP Inc. ... - Jul 01

Vendor Management Analyst

Powell, OH
... Research missing, duplicate, and rejected payments Process manual checks Sr Lead Ops Specialist, January 2014 - December 2014 Researched and responded to daily email and Customer Care workbench request. Responded to escalated emails. Worked with ... - Jun 30

Talent Operations & Workday Reporting Specialist

Grove City, OH
... • Identified process gaps and recommended operational improvements, contributing to enhanced workflow efficiency. • Recommended operational enhancements based on identified process gaps. • Trained and onboarded new employees on workflow processes ... - Jun 29

Customer Service & Claims Specialist

Columbus, OH
... ● Acknowledged for being an efficient, hard worker ● Categorized parcels ● Assisted in bringing other workers up to speed ● Savvy use of pallet jack and handheld RF scanner Claims Hybrid Processor VSP 4/22 – 4/25 Process In-Network Suspends claims, ... - Jun 29

Food Safety Scientist & QA Analyst

Columbus, OH
... Presented my research at the Denman Undergraduate Research Forum (Spring 2016) and Society for Advancement of Chicanos and Native Americans in Science (SACNAS) Conference in Long Beach, CA (Autumn 2016). EDUCATION GRADUATED MAY 2018 Bachelor of ... - Jun 26

Healthcare Administration Graduate and Healthcare Leader

Columbus, OH
... Compliance & Healthcare Ethics Fiscal & Budget Management Patient Care Coordination Team Leadership & Staff Development Process Improvement & Quality Assurance Healthcare Reimbursement Systems HR & Employee Records Management Conflict Resolution ... - Jun 24
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