Resume

Roslyn Devaux Spitzley

Columbus, Ohio 614 *** **** acw6ao@r.postjobfree.com

Customer Representative Primary Care

High energy sales professional with experience developing product awareness through consultative sales seeking a full time position as sales consultant in Ohio. A high achiever track record of outperforming sales goals, delivering high level of customer service. Worked throughout college to self-finance my education. Proficient in oral and written communication, Microsoft Word, Excel, Power Point: Project Manager Real Estate Sales Bangkok, Thailand.

Relationship building Driven Medical Terminology

Interpersonal skills Persuasive EMT trained

Problem Solving Customer Service Skills Certified Red Cross CPR

Excellent problem solving skills Analytical Skills Customer Awareness

Experience

Chase Bank: Customer Service, Sales

Managed client accounts to ensure compliance with established policies and rules. Streamlined client communication process. Collaborated with support staff to maintain account compliance and reduce errors. Customer service skills in maintaining retention of accounts and development of potential new product sales and support. Supported Southwest, Fairmont and Hyatt credit calls in call center environment. More than 120 calls per hour was maintained on a daily basis with each team member. 90 percent retention rate on calls.

Best and Company

Ten years proven track record of consultative sales as a real estate agent and project manager in Bangkok, Thailand. Onsite business manager for construction site hiring international crew to renovate single family homes into condo complex complete with boat slips. Completion of rebuild in 5 years, two years ahead of schedule and under budget by more than half a million dollars. Complex sold at 45% profit at time of sale as time of parent’s illness to business owners seeking rentals for overseas professionals. Customer Service awareness of needs of clients. Ninety percent occupancy of condos at time of sales.

United Airlines

Excellent negotiating and building relationships as a customer service representative for the airline. Worked with clients in meeting desk flights applications. Maintained strong communication effectively meeting customers’ needs and provide effective sales strategies to maintain and build accounts and build rapport with clients. Awarded top producer in office two years in a row. Won Going the Extra Mile service awards. Awards from managers for doing so well as the result of my sales and retentions skills I was Awarded two years in a row Round the World flight awards given to top sales agent.

Education: 2013 Wayne State University: Bachelors of Arts and Humanities and Art History.