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Customer Service City

Location:
Ashland, Nebraska, 68003, United States
Posted:
October 18, 2016

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Resume:

Nikki Vickers

**** **** *****

Rapid City, SD ***02

Cell Phone: 605-***-****

Email: acw30m@r.postjobfree.com

OBJECT : Position – Rapid City, SD

EDUCATION

****-****: A.A.S, Stewart’s School of Hairstyling, Sioux Falls, SD. 1987-1990: Mitchell Senior High School, Mitchell, SD. EMPLOYMENT

2016-Current Realtor- The Real Estate Group

* Assist customers in the process of buying and selling homes 2014-2016 Commercial Loan Processor-First Interstate Bank, Rapid City, SD

* Assist Commercial Loan Officers with the production and distribution of Commercial Loan Documents

* Colleting Financial Information from Commercial Customers

* Building and Maintaining Commercial Loan Files

* Aiding Private Banking Team with customer support 2014- 2014 : Customer Service Rep. Security First Bank, Rapid City, SD

* Assisted Customers with opening and closing checking and savings accounts

* Aided Customers with deposits and withdrawls from personal and commercial accounts

2011-2013 : Customer Service /Loan Rep. Touchstone Financial, Rapid City, SD

* Assisted Customers with loan applications

* Input loans in the computer system

* Closed Loans

* Collected payments from customers

* Garnishment and Small Claims Process

* Assisted in the Repossession Process

* Title and Insurance Coordinator

2008-2011: Customer Service, Scheels, Rapid City, SD

* Provided customer service for customers, including sales and return of merchandise.

* Assisted customers with special orders, hunting/fishing licenses

*Counted register drawers

* Helped with anything needed

2007-2008: Consumer Loan Officer Customer Service/Teller, Mitchell Area Federal Credit Union, Mitchell, SD

• Assisted customers with opening new accounts.

• Made loan payments.

• Deposited or cashed checks for customers.

• Made withdrawals for customers.

• Updated information to customers on new banking products.

• Answered any questions for the customer.

• Balanced cash drawers.

• Processed night deposits or mail deposits.

• Provided excellent customer service by answering or referring financial questions to correct supervisory staff.

1995-1996, 1999-2006: Loan Officer, Mitchell Area Federal Credit Union, Mitchell, SD

• Provided loans, including background research and credit verification, to customers for automobiles and personal loans.

• Performed various teller duties, including assisting customers with deposits and withdrawals.

• Performed ACH / Draft and ATM Posting/Online Banking.

• Assisted customers in creating new savings and checking accounts. REFERENCES

Patricia Murtha

President

Mitchell Area Federal

Credit Union

301 South Ohlman St.

Mitchell, SD, 57301

605-***-****

Angie DePew

Scheels

Rapid City SD 57702

605-***-****

Katie Feist-Bartling

Rapid City Are Schools

Rapid City, SD 57702

605-***-****

Triacy Kostenbauer

Rapid City SD 57702

605-***-****



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