Executive Assistant

Joyce R. Ash

Marietta, GA *****

************@*********.*** 678-***-****

Executive Assistant

Trusted Confidante First Point of Executive Contact Expert Business Manager

Trusted as an indispensable support whose opinion was sought after and valued. Based on availability and approachability, often served as first point of contact for issues needing executive attention.

Discrete when handling confidential matters. Leverage strong interpersonal communication skills to build strong coalitions across organizational lines; collaborate well. Adapt easily to changes in priorities; seamlessly manage multiple assignments simultaneously; excellent follow-through skills ensure meticulous attention to detail.

Professional Experience

.THE HOME DEPOT CORPORATE, Atlanta, GA 2003 – 2015

Executive Assistant to SVP Merchandising 2007 – 2015

Provided full administrative support to Senior Vice President (SVP) of Merchandising, including special projects, coordinating all land and air travel on company plane as well as commercial airlines, maintaining detailed calendar and scheduling meetings.

Led executive assistant team reporting to SVP by conducting monthly meetings to discuss issues, facilitate communication of officer travel and meeting and special assignment calendars.

Organized approximately 30 Quarterly Division meetings, including reserving conference room, arranging meals and travel arrangements, preparing agenda and confirming departmental contributions, ensuring productive session with minimal disruptions.

Worked closely with Travel Department and fostered good relationship, gaining knowledge of organization and how to optimize managing SVP travel on company plane.

Dedicated approximately 75% of working time to managing SVP calendar, through coordinating and understanding nature and travel requirement of each meeting, ensuring accurate prioritization.

Built relationships with several outside businesses and universities, serving as point of contact for SVP regarding travel and speaking engagements, enabling manager to focus on content of pending engagement.

Assistant to VP Merchandising Strategy 2005 – 2007

Provided full administrative support to Vice President and assisted managers with special projects and coordinating off-site events for Innovation.

Performed administrative duties, including generating reports using proprietary software, managing calendars, arranging meetings and coordinating catering for various off-site meetings.

Assistant and Project Coordinator to the Global Merchant, Interior 2003 – 2005

Provided full administrative support for Global Merchant of Interior Products. Performed special projects to assist in defining and developing improved processes and procedures for Global Merchant and staff. Worked closely with Marketing support staff, maintaining and confirming accuracy of data for all advertising events.

Performed call surveys to identify problems in field and escalated for review by Services Organization, resulting in positive customer experience.

THE COCA-COLA COMPANY, Atlanta, GA 2001 – 2003

Contractor, Executive Assistant, Supply Chain Operations, Fountain Division

Delivered corporate administrative support to Vice President of Supply Chain Operation and Employee Development Group, and Group Manager of Merchandising Solutions, including team of 12 Merchandising Managers.

Organized and coordinated 1st-annual vendor Trade Show event for Fountain Merchandising Services.

Designed Access database to organize vendor information.

Assisted auditors to developing Merchandising Managers Handbook.

Worked with cross-functional teams to provide timely, accurate information.

Designed Access database for SMO Talent Acquisition by formatting queries and generating reports for tracking and scheduling needs.

ADDITIONAL EXPERIENCE

KIP CORPORATION, Atlanta, GA

Contractor recruiter for customer service department.

ASSURANT GROUP, Atlanta, GA

Executive Assistant, Knowledge Based Marketing and Consumer Marketing

Executive Assistant to Chief Marketing Officer and Chief Financial Officer

1972-1989Allstate Insurance Company, Atlanta, GA

Technical Skills

Microsoft Office, Excel, Lotus Notes, Word, PowerPoint, Visio, Internet Explorer

Education

High School Diploma, Campbell High, Smyrna, GA

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