Manager Quality

Location:

Manchester, TN

Posted:

January 25, 2016

Contact this candidate

Resume:

Chris Taylor

*** ****** ******

Cookeville, TN **506

*** ********** ****

Manchester, TN 37355

931-***-****

************@*******.***

SKILLS

• ISO 9001 Internal Auditor

• ISO TS-16949 Internal Auditor

• RABQSA Certified Lead Auditor ISO 9001/TS-16949

• AS/400 Operation and Administration

• Zeiss UMESS Basic CMM

• Geometric Dimensioning and Tolerancing

• Statistical Process Control

• Shop Math

• Team Building and Problem Solving

• Microsoft Office Suite

• AS/400

• Infor Xpert ERP

• Minitab

• Manufacturing Quality Management and Engineering

• Continuous Improvement

• Problem Solving/Process Improvement

• Lean Manufacturing

• Process Control/Process Management

• AIAG Core Tools

EXPERIENCE

G and L Manufacturing – Cookeville, Tennessee September 2014 – Present

Quality/Manufacturing Process Engineer August 2015 – Present

• Assist in the development, revision and implementation of the overall QMS.

• Respond to Customer Concerns and Develop and Implement Corrective Action.

• Lead Efficiency and Capability Projects and Continuous Improvement Activities.

• Prepare and Submit Customer Related Documentation in Accordance with AIAG requirements (PPAP, Control Plans, PFMEA, Gage R&R, Various Customer Specific Documents.

• Report to Upper Management, Engineering, Quality, Sales and Materials, Internal and External Quality Performance.

Production Manager September 2014 – August 2015

• Manage the daily activities of 14 tube mills and 38 employees and 4 Supervisors.

• Ensure quality procedures are adhered to.

• Maintain activities within labor and supplies budget.

• Schedule employees and machines to ensure production to customer's needs.

• Liaise with Upper Management, Engineering, Quality, Sales and Materials to ensure production schedules are met.

• Oversee all activities of the department.

Fischer USA Stainless Steel Tubing, Inc. - Manchester, TN March, 1999 – August 2014

Direct Supervisor – Wolfgang Roeder, Vice President/Site Manager

Plant Manager August, 2013 – August, 2014

• Directed the daily operations of the plant by ensuring production, quality, purchasing, and sales processes are maintained, staffed and operational.

• Led teams of direct product realization and support roles, with over 50 employees, maintaining all aspects of the business.

• Prepared monthly forecasts, schedules, performance and benchmarking results and reported these results to corporate management.

• Oversaw new and increased business from new and existing customers to include equipment installations, product ramp up, staffing, training, scheduling and production. Liaise with customers, suppliers and sub-contractors concerning all aspects of the business.

• Oversaw the increase of production from 1 partial shift to 3 full shifts, material throughput increase of average 95 tons per month to average 225 tons per month and increased staffing from 23 employees to 52.

• Managed the installation, testing, staffing and ramp up of a tube bending cell (3 benders, 2 saws and 2 end-forming machines), a specialty tube mill, and specialty tube cutter and a perforating line.

• Improved the overall internal scrap rate from 7.5% to 4.0% while increasing production, with no customer complaints.

Quality Manager March, 1999 – August, 2013

• Managed the overall supplier, internal and external quality efforts by directing the daily plant and product quality assurance activities.

• Managed Quality Engineering, the Quality Assurance Laboratory and Advance Product Quality Planning activities for in house and supplied products.

• Assisted Manufacturing, Manufacturing and Production Engineering, New Product Launch, Production Control, and Purchasing Departments to provide products that meet and exceed all customer expectations in price, quality and delivery. Report to and inform the executive staff in the strategic quality planning and execution of the overall quality management system.

• Created, implemented, and registered the QS-9000 compliant Quality Management System, then continually improved, revised and upgraded the system to TS-16949, 1st Edition, then 2nd Edition. Never received an audit major non-conformance in 15 years of registration.

• Consistently maintained excellent internal and external quality performance by improving the internal process to reduce and maintain the lowest internal scrap level within the Fischer Group while maintaining external PPM levels of 0 and quarterly supplier ratings of A+.

• Commended by customers and suppliers alike for no nonsense, upfront and honest approach to working relationships. Subcontractor development project with N.K.S. resulted in them applying concepts across the board to all tubing customers.

Hillsdale Tool & Manufacturing - Manchester, TN February, 1998 - March, 1999

Direct Supervisor – John Blank, Quality Manager

Quality Engineer

• Responsible for various internal and customer related quality activities. Programs, operates and maintains the coordinate measuring machine.

• Maintained, cleaned, calibrated and ensures functionality of measuring hand tools, check fixtures, jigs and gauges. Created and submitted required reports for PPAP submission.

• Led multi-functional failure mode and effects analysis team as part of the overall corrective action/continuous improvement program.

• Achieved 100% PPAP acceptance rate from customers.

• Designed and implemented a clamping system on the CMM that saved setup time and created a more repeatable measuring system for multi-part measurements.

Orchid International - Mt. Juliet, TN January 1997 - February, 1998

Direct Supervisor – Herve Ozolins, Metrology Lab Manager

Metrology Engineering Technician, June 1997 – February 1998

Quality Technician January, 1997 – June, 1997

• Perform activities in the metrology lab in support of quality and production. Measures parts for production approval and PPAP submission.

• Program and operate coordinate measuring machine. Perform measuring and layouts with hand measuring tools.

• Perform first article inspection at point of manufacture. Report results of shift.

United States Army National Guard - Tullahoma, TN September 1996 – September 2000

Administrative Assistant

United States Army September, 1992 – September, 1996

Intelligence Analyst

EDUCATION