Joel Wulff-Vanderpuije
Ohio (EST) Remote 614-***-**** ******@*****.***
Professional Summary
Aspiring Financial Operations Specialist with hands-on experience in remote support, digital sales, and client systems. Proven ability to manage customer data, track financial transactions using Stripe, and organize workflows in fast-paced startup settings. Skilled in email communication, accurate data entry, and cross-platform coordination using Google Workspace, Canva, and content tools. Eager to apply analytical thinking and attention to detail toward a transition into financial reporting, operations, and business support roles Experience
TLS Corporation LLC Jul 2025 - Present
Commission-Based Sales & Technical Support Remote
• Supported small business owners via Discord and email, helping them understand and use digital services.
• Diagnosed common user issues and explained technical steps clearly, enhancing user experience and reducing repeat inquiries
• Entered customer information through Stripe with attention to detail and accuracy.
• Tracked sales and communications using shared tools while staying organized in a fast-moving startup team. Freelance Projects 2024 - Present
Tech Support, Writing, and Admin Help Remote
• Delivered reliable email and chat assistance for typing, writing, and troubleshooting tasks, enhancing client satisfaction and efficiency in communication
• Wrote blog blurbs, content drafts, and provided proofreading for online clients, improving content quality and engagement
• Managed shared documents, folders, and tasks in Google Drive and Google Docs, ensuring organized and efficient remote collaboration
• Edited simple graphics using Canva and helped with basic website work in WordPress, Wix, and Google Sites, contributing to improved visual appeal and functionality
Skills
• Customer & Tech Support: Email & Chat Communication, Troubleshooting and Step-by-Step Help, Customer-Focused, Calm, and Clear
• Writing, Typing & Admin: Typing Speed: 65+ WPM, Proofreading & Content Writing, Document and File Organization, Online Research & Info Accuracy
• Software & Tools: Google Docs, Gmail, Google Drive, Discord, Stripe, Canva, WordPress, Wix, Google Sites
• Strengths & Soft Skills: Strong Communication & Listening, Quick Learner & Self-Starter, Organized in Remote Settings, Team Collaboration & Independence
Education
High School Student - Ohio, USA
• Achievements: As a student, I take my work responsibilities seriously and use every opportunity to grow real-world skills while continuing my education., My early start in remote work shows discipline, time management, and a strong passion for technology and helping others.