Administration Professional

Portia Augustine

*** ********* ******

Brooklyn, New York 11216

Cell: 1-917-***-****

Email: ***************@*****.***

Administrative Professional

Professional Profile

Administrative professional offering versatile office management skills and proficiency in Microsoft

program applications. Strong planner and problem solver who readily adapts to change, works

independently and exceeds expectations. Able to manage multiple priorities and meet tight deadlines

without compromising quality.

Professional Skills

Administrative & Manage multiple Proficient in Microsoft Keboarding-50wpm

Office Support projects computer software

Procedures simultaneously applications

Professional Experience

Handled multifaceted clerical tasks (data entry, filing, records management.) Quickly became a trusted assistant

that is known for a positive attitude, flexibility and high-quality work.

• Communicate effectively in a multicultural environment. Establish strong relationships to gain

support and achieve results.

• Assist in the coordination of community events.

• Manage daily operations of office in the director's absence.

• Provide timely, courteous and knowledgeable response to information requests; monitor and transfer

calls to designated staff; prepare organizational correspondence.

• Provide excellent customer support services to clients and the community, alike.

The Sabaoth Group Inc.

Office Manager October, 2009 to Present

• Searched, complied, and prepared reports, manuals correspondence, and other information required

by management.

• Assist and interviewed clients in the preparation of low income housing applications.

• Provided employees with guidance in handling difficult and complex problems, and in resolving

escalated complaints and disputes.

• Participated in the work of subordinates in order to facilitate productivity to overcome difficult

aspects of work.

• Supervised employees, scheduled work hours, resolved conflicts.

• Coordinated activities with other supervisory personnel, and with other work units and department.

• Made recommendations to management concerning such issues as staffing decisions and procedural

changes.

• Maintained records pertaining to inventory, personnel, orders, supplies, and machine

maintenance.

Health Services Attendant (Private Care)

South Wick Village, Scotch Plain, NJ January, 2000-June, 2008

• Administered prescribed medications utilizing standard safety procedures.

• Preformed support services such as personal & ambulatory care needs.

Cashier

GeeGee Variety Department, Irvington, NJ February, 2003-October, 2003

• Maintained accurate records of store inventory.

• Reconciled daily financial transactions.

• Provided excellent customer; received positive feedback & commendations from customers and

management, alike.

Education

Brooklyn Adult Learning Center, Brooklyn, NY

Relevant Courses: 2007-2009

• Medical Billing & Coding

• Medical Terminology

• Ms Office for Professional Staff

• Keyboarding and Document Formatting

• General Education Diploma (GED)

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