Customer Service Representative
Resume:
Dadie Fernand Dassise, DJEGBA
MBA in Marketing Management
acg50x@r.postjobfree.com
4217Carlin Ave Lynwood,CA 90262
BASIC ACADEMIC CREDENTIALS
Qualification Board/university Year
MBA (Marketing CALUMS(University) 2014-2017
Management)
MSC Sikkim Manipal University, India 2011-2013
(InformationTechnology)
Post Graduate Central institute of Management, India 2010-2011
(InformationTechnology)
BSC Sikkim Manipal University, India 2008-2011
(InformationTechnology)
EXPERIENCE LEARNING (SUMMER INTERNSHIP PROGRAM)
24/7 CUSTOMER PVT Ltd Bangalore, INDIA June2012-Nov 2012
Data Analysis (French Process)
o Responsible for delivery of services productivity
o Registrant the customers for a lowers rates of Calls
o Responsible for call quality
o 6 months experiences
Jan2006– Feb2007
ESIT FORMATION Abidjan, IVORY COAST
Engineer of computer in IT
o Network installation
o Maintenance and troubleshooting
o 1years experiences
o Computers repair
IT PROFICIENCY
Ms Office Words, Excel, Power Point, Publisher, Internet browsing, Java,C++
General and graphic application(html, java script)
VARIOUS
Languages: Mother language (French)
English
Activities: Basketball, Swimming, Football, Tennis
MY SKILL SUMMARY
Competence in the board range of computer network such as installation, configuration and
administration, and Marketing Management in Business
Good knowledge in Data base system and administration.
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