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Management Design

United States
April 30, 2014

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Gopakumar Vasudevan Nair

**** ****** **** **, ******* Park, MD 20740 / home: 804-***-**** / Cell: 202-***-****


Systems Analyst with over seven years of IT industry experience, providing

various software implementation services to customers, including, Design,

Development, Coding, Testing, Migration, Enhancements (program

maintenance), Documentation, Implementation and production support in the

Healthcare domain. Highly proficient in Technical and Functional

Architecture, Web Applications Development, Mobile Platform, Offshore

Resource Management and System-Level Design

. Good domain expertise gained through working on the application or

certification programs such as AHM(Academy for Healthcare Management)

and IBM certification.

. Solid experience in developing software using 3-tier Architectures

with Object-Oriented Programming techniques and strong RDBMS knowledge

and experience

. Extensive experience in enhancement of various legacy applications.

Expertise in translating business requirements into technical

solutions and fanatical about quality and reusability

. Team player with excellent communicational, interpersonal skills and


. Rich work exposure in million dollar software development projects

. Enthusiastic in adopting and learning new technologies to become a

technical expert.

. Proven skills in managing the team spread across different locations

and in different technologies.

. Experienced in requirement gathering by conducting meetings with

business and technical team members


. Java, JSP, servlet, HTML, XML, Adobe Photoshop, Tomcat, IBM Websphere

. JCL, COBOL, CICS,Fault Analyzer, Endevor, Changeman

. Power builder, RSA, RAD, SQL developer, Toad, SOAPUI,, informatica,

citrix, MS Visio

. Programming in C, Javascript, Unix scripting, DOS scripting, PL/SQL


. Oracle 9i, DB2, IMS


. IBM Certified Database Associate-DB2Universal Database V8.1 Family

. IBM Certified Database Administrator DB2 Universal Database V8.1 for

Linux UNIX and Windows

. IBM Certified Application Developer DB2 Universal Database V8.1


. Healthcare Management: An Introduction (AHM 250)

. Medical Management (AHM 540)


. Engineering Graduate (B.Tech-Bachelor of Technology, Full time) in

Electronics and Communication from College of Engineering Kalloppara,

Pathanamthitta, Kerala, India - Affiliated to Cochin University of

Science and Technology(CUSAT)

. Training in web technologies (J2EE & from India Options Pvt

Ltd, Cochin, Kerala

. Corporate training from UST global in mainframe and mobile application

development technologies


Maryland State projects

Nov 2013 to present

Role : Sr Systems Analyst

Supported the design and implementation of ETL projects in the health

insurance exchange system for Maryland. The project deals with the

interface between the legacy eligibility systems to the new exchange


. Analyzed the systems to develop a high level design of the required


. Coordinated meetings with business analysts to articulate the business

requirements and provide clarity in requirements to the technical


. Worked with the technical leads to develop the design of the project

and got the sign off from the stakeholders.

. Reviewed the test cases to make sure that all requirements have been

covered for testing.

. Prepared and maintain the documents like, Interface document, business

specification document. Design document

Environment : informatica, DB2, Unix, Java


Sep2007 to Nov 2013

Role : Systems Analyst

This WELLPOINT/ANTHEM project was to enhance and support a set of medical

management systems. It was a 70 member team to enhance three web

applications(MasToolBar, PRAT, HQP) and care management applications( ECC

and Trimed), with associated batch systems.

. Analyzed the systems to complete the impact analysis. Designed the

application changes as per the business requirements.

. Identify the gap in the business logic by collecting comments/concerns

from business analysts, incident tickets and weekly team meetings.

Design solution for these issues and lead the team through the entire

SDLC cycle to implement these changes in the production environment.

. Helped the management to identify the gap in execution or

implementation process and suggest resolutions to derive better


. Derived the development schedule and report the progress by driving

the weekly project status meetings including the entire team.

. Reviewed the deliverables including documentations, application code

and test cases to make sure that all the business requirements have

been addressed in the application.

. Helped the team to design and develop the presentation layer (web

pages) and write the stored procedures using complex SQL quires to

retrieve the data from the back end.

. Supported business team during user testing to clarify any questions.

. Lead the implementation activities and post production check out from

business users to make sure that everything is fine before the end

users start working on new version of the application. Coordinate the

post-implementation maintenance, support and quality assurance of

assigned applications.

. Provide technical support and advice on SWAT calls to fix application

outages by involving all the required technical support persons (DBA,

webshpere admins, and application development team) and coordinate it

to resolve the issue as per the predefined SLAs.

. Lead the root cause analysis efforts and design the permanent

solutions to remediate it. Some of the performance issue resolutions

did benefit business a lot in their daily activities to have a better

throughput from the entire team.

. Work with other Analysts and end users to translate business

requirements into test requirements. Work with testing teams to ensure

a complete understanding of the system requirements and to validate

system testing.

. Supported assigned systems with on-call availability for High priority


Environment : PowerBuilder, Java, Java scripts, JSP / servlet, IBM

webshpere, Oracle PL/SQL scripting, Unix scripting, RSA

Role : Technical lead

The scope of the proposed effort is to support Medical Decisions Support

System (MDS) which process medical decisions. MDS is a package that deals

with health care, high-risk management and Utilization Management

Primary responsibilities:

. Motivated the team to complete the work on time with proper quality

and maintained a good relation with customers and end users(peer /

first /middle management level).

. Responsible for estimation, planning and execution with specific

focus on requirement analysis and design

. Analyze and provide input to the impact analysis for large volume


. Coordinate the construction activities (design/coding/testing) and

help the team with the peer review of the work products (design

document/code/test results). Provides support in research & analysis

and technical advice during the conceptualization, development, and

implementation phases

. Managed team of 4 technical professionals and 2 business analysts to

carry on the design/development activities

. Maintained, Monitored and Documented the behavior of the application

in different phases of Development

. Actively participated in testing of the application by writing test


. Ensure fulfillment and adherence to system requirements by reviewing

and monitoring the development activities and providing proper

guidance to coding, testing and development team members.

. Create and maintain current system flows and documentation as needed

. Make sure that the team is following development process in a role of

QC ( quality controller of the team)

. Analyze the system architecture and current business logics to make

sure that the new requirements are placed in correct position and make

sure that all the impacted components are covered by doing proper

system study.

. Identify the training needs in the team and help the team with

sessions to take up development activities in new technologies.

. Analysis, coding and testing of enhancement projects.

. Support data load from different business units to MDS system.

. Enhancement to the existing UNIX scripts, PL/SQL scripts and COBOL.

. Involuntarily designed many unix automation scipts which avoid a lot

of manual effort.

. The development was mostly in unix/plsql and mainframe areas.

. Trained 10 new joiners in the team to complete the work as per the

expectations of client.

Environment : UNIX scripting, Oracle PL/SQL scripting, JCL, COBOL, CICS,


Business Knight Software India Pvt.Ltd.

[ Jun 2006 - June 2007 ]

BKS is a leading provider of IT solutions in Embedded Systems Software and

Shipping Industry, based in Bangloor/India. It was a project to develop a

USB keyboard using an AVR microcontroller, AT43USB325.

Environment : C, USB protocol, AVR microcontroller(AT43USB325)

. Analyzing and study the USB protocol.

. Design the changes as per the client requirements

. Setup the work space using the compiler and chip copy instruments.

. Develop the application by programming in C language and test the

changes by coping the binary data to the microcontroller chip.

. Represented the technical team and presented the details of the

project to the management before the delivery of the product to the


Teaching Appointments

It was a privilege to work as a lecturer in a few reputed engineering

colleges, before start working as an IT professional. This role allowed me

to communicate the intrinsic interest of the subject through my enthusiasm.

It always helped me to improve my communication and presentation skills.

This profession helps us to learn how to work through disciplinary

questions or problems. Below are the details of the institutions where I

could work as a respected teacher.

Govt: Polytechnic Cherthala, Alappuzha, Kerala, India

Role : Lecturer in department of computer science handling JAVA

College of Engineering Kallooppara, Pathanamthitta, Kerala, India

Role: Lecturer in Department of Electronics and Communication.

Handling Digital electronics, Solid State Electronics,


Engineering and Microprocessor Lab, Handling Digital

System Design,

Electronic Circuits and embedded system programming

References available upon request

Contact this candidate