Gopakumar Vasudevan Nair
**** ****** **** **, ******* Park, MD 20740
Systems Analyst with over seven years of IT industry experience, providing
various software implementation services to customers, including, Design,
Development, Coding, Testing, Migration, Enhancements (program
maintenance), Documentation, Implementation and production support in the
Healthcare domain. Highly proficient in Technical and Functional
Architecture, Web Applications Development, Mobile Platform, Offshore
Resource Management and System-Level Design
. Good domain expertise gained through working on the application or
certification programs such as AHM(Academy for Healthcare Management)
and IBM certification.
. Solid experience in developing software using 3-tier Architectures
with Object-Oriented Programming techniques and strong RDBMS knowledge
. Extensive experience in enhancement of various legacy applications.
Expertise in translating business requirements into technical
solutions and fanatical about quality and reusability
. Team player with excellent communicational, interpersonal skills and
. Rich work exposure in million dollar software development projects
. Enthusiastic in adopting and learning new technologies to become a
. Proven skills in managing the team spread across different locations
and in different technologies.
. Experienced in requirement gathering by conducting meetings with
business and technical team members
TOOLS AND TECHNOLOGIES
. Java, JSP, servlet, HTML, XML, Adobe Photoshop, Tomcat, IBM Websphere
. JCL, COBOL, CICS,Fault Analyzer, Endevor, Changeman
. Power builder, RSA, RAD, SQL developer, Toad, SOAPUI,, informatica,
citrix, MS Visio
. Oracle 9i, DB2, IMS
. IBM Certified Database Associate-DB2Universal Database V8.1 Family
. IBM Certified Database Administrator DB2 Universal Database V8.1 for
Linux UNIX and Windows
. IBM Certified Application Developer DB2 Universal Database V8.1
. Healthcare Management: An Introduction (AHM 250)
. Medical Management (AHM 540)
. Engineering Graduate (B.Tech-Bachelor of Technology, Full time) in
Electronics and Communication from College of Engineering Kalloppara,
Pathanamthitta, Kerala, India - Affiliated to Cochin University of
Science and Technology(CUSAT)
. Training in web technologies (J2EE & ASP.net) from India Options Pvt
Ltd, Cochin, Kerala
. Corporate training from UST global in mainframe and mobile application
Maryland State projects
Nov 2013 to present
Role : Sr Systems Analyst
Supported the design and implementation of ETL projects in the health
insurance exchange system for Maryland. The project deals with the
interface between the legacy eligibility systems to the new exchange
. Analyzed the systems to develop a high level design of the required
. Coordinated meetings with business analysts to articulate the business
requirements and provide clarity in requirements to the technical
. Worked with the technical leads to develop the design of the project
and got the sign off from the stakeholders.
. Reviewed the test cases to make sure that all requirements have been
covered for testing.
. Prepared and maintain the documents like, Interface document, business
specification document. Design document
Environment : informatica, DB2, Unix, Java
Sep2007 to Nov 2013
Role : Systems Analyst
This WELLPOINT/ANTHEM project was to enhance and support a set of medical
management systems. It was a 70 member team to enhance three web
applications(MasToolBar, PRAT, HQP) and care management applications( ECC
and Trimed), with associated batch systems.
. Analyzed the systems to complete the impact analysis. Designed the
application changes as per the business requirements.
. Identify the gap in the business logic by collecting comments/concerns
from business analysts, incident tickets and weekly team meetings.
Design solution for these issues and lead the team through the entire
SDLC cycle to implement these changes in the production environment.
. Helped the management to identify the gap in execution or
implementation process and suggest resolutions to derive better
. Derived the development schedule and report the progress by driving
the weekly project status meetings including the entire team.
. Reviewed the deliverables including documentations, application code
and test cases to make sure that all the business requirements have
been addressed in the application.
. Helped the team to design and develop the presentation layer (web
pages) and write the stored procedures using complex SQL quires to
retrieve the data from the back end.
. Supported business team during user testing to clarify any questions.
. Lead the implementation activities and post production check out from
business users to make sure that everything is fine before the end
users start working on new version of the application. Coordinate the
post-implementation maintenance, support and quality assurance of
. Provide technical support and advice on SWAT calls to fix application
outages by involving all the required technical support persons (DBA,
webshpere admins, and application development team) and coordinate it
to resolve the issue as per the predefined SLAs.
. Lead the root cause analysis efforts and design the permanent
solutions to remediate it. Some of the performance issue resolutions
did benefit business a lot in their daily activities to have a better
throughput from the entire team.
. Work with other Analysts and end users to translate business
requirements into test requirements. Work with testing teams to ensure
a complete understanding of the system requirements and to validate
. Supported assigned systems with on-call availability for High priority
Environment : PowerBuilder, Java, Java scripts, JSP / servlet, IBM
webshpere, Oracle PL/SQL scripting, Unix scripting, RSA
Role : Technical lead
The scope of the proposed effort is to support Medical Decisions Support
System (MDS) which process medical decisions. MDS is a package that deals
with health care, high-risk management and Utilization Management
. Motivated the team to complete the work on time with proper quality
and maintained a good relation with customers and end users(peer /
first /middle management level).
. Responsible for estimation, planning and execution with specific
focus on requirement analysis and design
. Analyze and provide input to the impact analysis for large volume
. Coordinate the construction activities (design/coding/testing) and
help the team with the peer review of the work products (design
document/code/test results). Provides support in research & analysis
and technical advice during the conceptualization, development, and
. Managed team of 4 technical professionals and 2 business analysts to
carry on the design/development activities
. Maintained, Monitored and Documented the behavior of the application
in different phases of Development
. Actively participated in testing of the application by writing test
. Ensure fulfillment and adherence to system requirements by reviewing
and monitoring the development activities and providing proper
guidance to coding, testing and development team members.
. Create and maintain current system flows and documentation as needed
. Make sure that the team is following development process in a role of
QC ( quality controller of the team)
. Analyze the system architecture and current business logics to make
sure that the new requirements are placed in correct position and make
sure that all the impacted components are covered by doing proper
. Identify the training needs in the team and help the team with
sessions to take up development activities in new technologies.
. Analysis, coding and testing of enhancement projects.
. Support data load from different business units to MDS system.
. Enhancement to the existing UNIX scripts, PL/SQL scripts and COBOL.
. Involuntarily designed many unix automation scipts which avoid a lot
of manual effort.
. The development was mostly in unix/plsql and mainframe areas.
. Trained 10 new joiners in the team to complete the work as per the
expectations of client.
Environment : UNIX scripting, Oracle PL/SQL scripting, JCL, COBOL, CICS,
Business Knight Software India Pvt.Ltd.
[ Jun 2006 - June 2007 ]
BKS is a leading provider of IT solutions in Embedded Systems Software and
Shipping Industry, based in Bangloor/India. It was a project to develop a
USB keyboard using an AVR microcontroller, AT43USB325.
Environment : C, USB protocol, AVR microcontroller(AT43USB325)
. Analyzing and study the USB protocol.
. Design the changes as per the client requirements
. Setup the work space using the compiler and chip copy instruments.
. Develop the application by programming in C language and test the
changes by coping the binary data to the microcontroller chip.
. Represented the technical team and presented the details of the
project to the management before the delivery of the product to the
It was a privilege to work as a lecturer in a few reputed engineering
colleges, before start working as an IT professional. This role allowed me
to communicate the intrinsic interest of the subject through my enthusiasm.
It always helped me to improve my communication and presentation skills.
This profession helps us to learn how to work through disciplinary
questions or problems. Below are the details of the institutions where I
could work as a respected teacher.
Govt: Polytechnic Cherthala, Alappuzha, Kerala, India
Role : Lecturer in department of computer science handling JAVA
College of Engineering Kallooppara, Pathanamthitta, Kerala, India
Role: Lecturer in Department of Electronics and Communication.
Handling Digital electronics, Solid State Electronics,
Engineering and Microprocessor Lab, Handling Digital
Electronic Circuits and embedded system programming
References available upon request