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Social Media Customer Service

Location:
Muntinlupa, Muntinlupa, Philippines
Posted:
August 03, 2019

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Resume:

Curriculum Vitae

Michael Sprunk

E-Mail: ac9y1y@r.postjobfree.com

Phone: +63-966-***-****

Address: Blk 3 Lot 1 Multiland Subdivision, Putatan, Muntinlupa, Metro Manila Date of Birth/Place: 14 February 1978 / Rostock, Germany Objectives

I want to succeed in a progressive, modern environment, sharing the vision and mission of the company. Skills

Educated Skills and Language

Microsoft Office, German, English, Employee Management, Analysis Skills, Advising, Selling Personal and Character Skills

Organized, Solution Oriented, Focused, Disciplined, Diligent, Flexible, Social Skills Education

1. Tertiary

Study of Pentecostal Theology I. Theological Exam 08/2008 – 08/2012 Theologisches Seminar BERÖA des Bundes Freikirchlicher Pfingstgemeinden Industriestraße 6-8, 64390 Erzhausen, Hesse, Germany 2. Secondary and Elementary

Graduation O-Level Secondary school certificate 09/1984 – 08/1994 Integrierte Gesamtschule Groß Klein

Gerüstbauerring 28, 18109 Rostock, Mecklenburg-Vorpommern, Germany 3. Vocational

Business Administration Vocational 10/2014 – 05/2015 IFP Fortbildung und Personalentwicklung GmbH

Grasgasse 10, 93047 Regensburg, Bavaria, Germany

Guest Carer for Hotel Entertainment 05/2000 – 04/2001 IMM-Institut für Marketing & Management gGmbH

Kuphalstraße 77A, 18069 Rostock, Mecklenburg-Vorpommern, Germany Expert for water supply and sewage disposal 09/1994 – 06/1997 Eurawasser Nord GmbH

Carl-Hopp-Straße 1, 18069 Rostock, Mecklenburg-Vorpommern, Germany Experience

Customer Service Agent 08/2018 – present

Open Access BPO

6780 Ayala Ave., Makati, 1226 Metro Manila

E-Mail and Social Media Support for Startup Company in German and English, Volunteer 02/2018 – 07/2018

Vision Help International Care Foundation

#50 Block 13, Lot11 Eastport St, Parkridge Subd, Antipolo City, Rizal, Philippines Volunteering for Facility Management in an Orphanage in Antipolo Call Center Agent 10/2016 – 02/2018

AirportLiner GmbH & Co. KG

Margaretenstr. 8, 93047 Regensburg, Bavaria, Germany Order acceptance and processing via Phone, E-Mail and Online Booking System in German and English Volunteer 09/2015 – 05/2016

Vision Help International Care Foundation

#50 Block 13, Lot11 Eastport St, Parkridge Subd, Antipolo City, Rizal, Philippines Volunteering in various Social projects like Day Care Center at Old Smokey Mountain in Tondo Manila and in an Orphanage in Antipolo, Organizing, Preparation and Transport of medicine and equipment for a Medical Mission in Negros Oriental

Dispatch Employer 06/2015 – 08/2015

Icues Smartphone Equipment / Römmich GmbH & Co. KG Hofer Str. 37, 93057 Regensburg, Bavaria, Germany

Online Shop for Smartphone and Tablet Equipment, Logistic, Packing and Shipping Free Performer/Street Actor 09/2013 – 05/2014

STADTMAUS

Thundorferstr. 1 93047 Regensburg, Bavaria, Germany Tourism, guided City Tour with Performing Arts

Employer in logistic services for Continental AG 09/2012 PARTNER Personaldienste Süd GmbH

Donaustauferstraße 228, 93055 Regensburg, Bavaria, Germany Supply of technical and electronical car parts for various workstations Free Merchandiser 09/2004 – 07/2008

Self Employed Heufeld 7, 73434 Aalen-Dewangen, Baden-Württemberg, Germany Analyzing of customer needs, advice and selling of Cosmetic Products based on Aloe Vera and Food Supplement, Forever Living Products

Chief Entertainer 05/2004 – 08/2004

Acttiv Leisure Projects S.L.

Calle Rufino Gonzalez 8 Edif. 2 – 4 Dcha, 28037 Madrid, Spain Hipotel Natura Palace 4* Hotel

Urb. Montana Roja, Calle Lanzarote 9, 35580 Playa Blanca, Lanzarote, Spain Hotel and Tourism, develop of an Entertainment Team, Management of Employee, develop of an Entertainment Program, Sport Activities, Children and Youth Activities, Evening Program, Participation Show, Musical, Playback, Further Social Activities

Call Center Agent 09/2002 – 04/2004

I.K. Hofmann GmbH Personaldientleistung

Martinsbühler Str. 4, 91054 Erlangen, Bavaria, Germany defacto.Gruppe – defacto call center GmbH

Am Pestalozziring 1-2, 91058 Erlangen, Bavaria, Germany Analyzing of customer needs, advice and selling of Mobile Phones, selling of Mobile Phone Contracts, selling of contract add ons, analyzing of Corporate Structure, arranging of appointment for Field Service Employees Chief Entertainer 11/2001 – 08/2002

Animatur S.A.

Hermanos Garcia Noblejas 39 6, Madrid, Spain

H10 Bahia Blanca Rock 3* Hotel

Calle Janubio 1 35580 Playa Blanca, Lanzarote, Spain Grupotel Playa Club 4* Hotel

Urb. Son Xoriguer, Calle de la Playa, 07769 Ciutadella, Isla Baleares, Spain Hotel- and Tourism, Management of Employee, develop an Entertainment Program, Sport Activities, Children and Youth Activities, Evening Program, Participation Show, Musical, Playback, Further Social Activities Entertainer 04/2001 – 10/2001

Animatur S.A. Hermanos Garcia Noblejas 39 6, Madrid, Spain Grupotel Mar de Menorca 3* Hotel

Cala Canutells, 07712 Mahon, Islas Baleares, Spain, Hotel- and Tourism, Sport Activities, Children and Youth Activities, Evening Program, Participation Show, Musical, Playback, Further Social Activities

Financial Advisor 10/1998 – 03/2001

Self-employed Blockmacherring 45, 18109 Rostock, Mecklenburg-Vorpommern, Germany Acquisition, Analysis of the Financial Products and Insurances of the client, advice and selling of adjusted new Financial Products and Insurance, Multi-Level Marketing, AFA AG



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