Medical Customer Service
Resume:
Kelly Tolor
DUNCANVILLE, Tx *****
Objectives
My objective is to secure a stable position with a growing company where I can use my talents and be an asset to the company.
Experience
Fresenius Medical Care
Cash Posting Par 01/16/2018 to Present
Posting payments from insurance companies or patients to their accounts. Researching remits on websites to see who the patient is and where the payment should be posted. In a 48 hours timely manner.
Patient Balance Solutions Rep 03/06/2017 to 01/16/2018. Reviewing patient accounts and balances that are delinquent and calling and trying to collect payment . Creating payment plans and assisting the patient with other options to settle their account balance.
CSI Companies
Patient Account Rep 11/7/16 to 1/9/17
Handling medicare and medicaid accounts that are aging and trying to collect the payments on them. From various sources such as other insurances and the patient if applicable. Jacobson Insurance Staffing
Claims Examiner 02/29/16 to 11/7/16
Handling medicare patients accounts paying their medical claims, and sending claims to be investigated to verify other insurances that is on the accounts to see if they are still active or could possibly be the primary insurance.
Insurance Overload Staffing
Billing Specialists and Medical Claims Examiner 05-05-14 to 10/6/15 Verified account information,checking the claims status and rebilling the correct account information. Also paid and processed medical claims for various groups of business. UnitedHealthCare Student Resources
Claims Examiner 09-15-08 to 03-03-14
Pay college student claims for incurred medical expenses. Processed Medical, Vision and Dental claims
Perot Systems
Claims Examiner 02-18-07 to 09-13-08
Paid claims for SAG and a lot of different companies. Processed Medical, Vision and Dental claims
HMS
Customer Service Representative 01-18-06 to 02-15-07 Called or used the internet to verify insurance coverage for prescription companies Call center environment
Student Resources (Mega)
Claims Examiner 02-14-04 to 11-14-2005
Paid college student claims for incurred medical expenses. Processed Medical, Vision and Dental claims
Skills
· 10 key by touch, 10000 key strokes alpha and numeric, 45 wpm typing, strong data entry skills
References available upon requests
Contact this candidate