Human Resources A Team

Candise Crooks

**** ******** ****, *********, ** 212**-***-*** 8104 ******.**@*****.***

Professional Summary

Analytical and adept in legal research and documentation. Provides clear and concise information based on creative and complex research findings. Dedicated to maintaining professional standards and ethical work habits to produce the highest quality case content.

Education

associates of science 2007 central Pennsylvania college

●Paralegal

Skills & Abilities

●Typing speed 75 WPM

●Document management

●Efficient multi-tasker

●Fluent in legal terminology

●Exceptional telephone etiquette

●Conflict resolution

●Computer-savvy

●Strong Legal research skills

●Office Management and Organization

●Active listener

●MS Office Proficiency

●QuickBooks Pro

●Proficient in Lexis Nexis, Title Express, West Law, Green Folders, Passage Point, JST, Needles, Prevail, Time matters, Abacus, PracticeMaster, Patriot Software, Canopy Tax,

Intuit Proconnect, isight, HRIS

●LPS

●Tempo

●Simplifile

●CaseAware

●E-Filing

●NMLS Consumer Searches

●Register of Wills & Estates

Experience

EEO ASSISTANT Baltimore county public school January 2023-Present

Duties: Performs complex technical, administrative, and clerical duties in support of the EEO Office. Gathers and maintains all information needed to assess accommodation requests made pursuant to the Americans with Disabilities Act (ADA). Reviews, monitors, and analyzes Equal Employment Opportunity complaints filed against Baltimore County Public Schools regarding equal employment opportunity laws, disability law, retaliation and workplace bullying. Prepare reports and correspondence. Conducts research and performs a variety of administrative services as directed by the EEO Officer. Draft and send ADA decision letters. Facilitate employees return to work with an ADA accommodation. Performs other related duties as assigned.

WC/Personal Injury Paralegal Kahn, Smith and Collins, PA October 2019-January 2023

Duties: Gather sensitive information from clients, new client intakes, compile medical exhibits for hearing, file new claims on the Comp website, communicate with adjusters and opposing counsel, e-filing, set up IME appointments, process fees and cost, draft legal documents, draft settlements, stipulations, affidavits, contracts, scheduling depositions, request medical records and bills.

Paralegal-Contractual stern & Eisenberg April 2019-September 2019

Duties: Gather sensitive information from clients, Log, Sort, Scan and distribute mail, Request payoffs from Sr. Lien holders, Draft Motions, Lines, Correspondences etc., E-file Legal documents, Communicate with Clients and defendants, Process Annual Property Taxes, Open new referrals in CaseAware, Keep clients updated on case issues, Check Requests, Handle title issues and claims, Run Pacer Searches on defendants, Request fee approvals from clients, Draft Deeds, Appointments and Affidavits, and Legal Research.

JUNIOR ACCOUNTANT/RECEPTIONIST LGE ADVISORY SERVICES October 2018-April 2019

Duties: Gather sensitive information from clients, Answer phones and direct calls to proper persons, First point of contact for all clients, Reconcile Bank statements, Contact witnesses to testify under oath at court hearings, Classify transactions in QuickBooks, Process Annual Property Taxes, Communicate with the IRS on clients’ behalf to get penalties abated, Setup payroll accounts for new clients, Run payroll for clients, Process W2s and 1099s, Input information into Proconnect, Process payments, Send out monthly invoices, Compose and distribute monthly spreadsheets for classifying, Process mail and distribute.

Paralegal/RECEPTIONIST LAW OFFICE OF EMEKA NJOKU MAY 2018- October 2018

Duties: Request PIP information from insurance companies, Answer phones and direct calls to proper persons, First point of contact for all clients, Develop working relationships with insurance adjusters, therapy centers and clients, Contact witnesses to testify under oath at court hearings, Prepare for demand packets, Request medical records from hospitals, therapy, and rehabilitation centers, Work as a team with attorneys, administrative assistants, and fellow legal assistants, Responsible for collecting sensitive information from customers to ensure that all parties have accurate information, Process mail and distribute.

Paralegal/Junior. processor law office of Anthony onwuanibe/golden trust title escrow April 2017 – May 2018

Duties: Research statutes, decisions, legal articles, and codes, Reviews, edits, and proofread legislation for proper grammar, spelling, punctuation, and formatting, First point of contact for all clients, Develop a working relationship with the courts, clients, debtors, and attorneys, Contact witnesses to testify under oath at court hearings, Prepare for trials by organizing exhibits and other key evidence, Produce legal documents such as briefs, pleadings, and appeals, Works as a team with attorneys, administrative assistants, and fellow legal assistants, Investigate facts and law of cases using pertinent sources to determine causes of action to prepare cases, Responsible for collecting sensitive information (SSN, current contact information, bank account and routing information) from customers to ensure that all parties have accurate information, Experienced with TSS Software - solutions provider for the title and settlement services industry, Manages all recording account fees for each account, Title searches, Drafting HUDs, commitments, and title binders, Record, issue, and send all post-closing documents and final policies to owners and lenders.

legal secretary Ricoh USA/DLA Piper July 2016 – February 2017

Duties: Schedule all appointments, appearances, and briefings, Create expense reports and time sheets in a timely manner, Screened telephone calls and forwarded them to the appropriate departments, Obtained signatures from attorneys for legal documents, Entered new cases into company database, Develop and maintain filing and retrieval systems, Receive and place telephone calls to clients and prospective clients, Process appeals, motions and pre-trial agreements, Complete accident reports, trial and courtroom requests and applications for clients, Transcribe legal documents and phone conversations.

Paralegal Gallagher and Hansen, llp February 2016 – July 2016

Duties: Write case briefs and synopses of depositions, contracts, and testimonies, Facilitate the meeting of deadlines by keeping multiple agendas and providing timely reminders, Provide administrative support to one or more lawyers, Conduct thorough statistical/documentary research, Produce and file various legal documents such as appeals, motions, or petitions, Preserve an updated case record system, Welcome guests and clients by greeting them in person or on the telephone, answering or directing inquiries, Maintain attorney calendar by planning and scheduling conferences, teleconferences, dispositions, and travel; recording and monitoring court appearance dates, pleadings, and filing requirements; monitoring evidence-gathering; anticipating changes in litigation or transaction preparation requirements.

legal receptionist Ballard Spahr llp July 2015 – January 2016

Duties: Create various forms for effective correspondences, perform data entry and general administrative tasks such as scanning and filing of documents, Draft documents from oral transcriptions and recordings, Compile information into a case file and prepare spreadsheets for easy reference, Answer and manage incoming and outgoing calls while recording accurate messages, Distribute mail and other official documents to staff in the office, Maintain office files and records.

Paralegal Nagle and Zaller p.c. august 2014 – June 2015

Duties: Contact witnesses to testify under oath at court hearings, Direct and coordinate law office activity including delivery of subpoenas, Develop working relationships with courts, clients, debtors, and attorneys, Analyze client balance sheets for auditing purposes, Contact clients to schedule appointments and discuss the progress of cases, File all court documents on behalf of the attorneys, First point of contact for all clients, Manage accounts and records of clients with the highest levels of confidentiality and discretion, Prepare for trials by organizing exhibits and other key evidence.

legal office clerk office of peter t. Nicholl march 2013 – September 2013

Duties: Protect law firm's reputation by keeping client information confidential, Assemble case materials by collecting, organizing, and summarizing information, documents, reports, and evidence, File all court documents on behalf of the attorneys, Answer and manage incoming and outgoing calls while recording accurate messages, Prepare for trials by preparing trial briefs, exhibits, subpoenas, evidence, and motions, Manage office supplies, vendors, organization, and upkeep, Receive and place telephone calls to clients and prospective clients, Assist attorneys in collecting information such as employment, medical and other records.

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