Customer Service Administrative Assistant
Resume:
Latisha Love
Oklahoma City, OK *****
****.*******@*****.***
To obtain a position as a team-player in a people-oriented organization where I can maximize my
skills, experience, and willingness to learn all aspects of the company along with assisting in improving
company goals and revenue.
Willing to relocate: Anywhere
Work Experience
Administrative Assistant
Hiltgen & Brewer, P.C-Oklahoma City, OK
January 2024 to June 2024
• Entered invoices into the system to prepare for payments.
• Prepared checks
• Answered Fax Emails
• Ran Errands
• Faxed
• Scanned
• Prepared Conflict Checks
• Deposited/Exported Checks
Claim Specialist
HERTZ (Temp Contract)-Oklahoma City, OK
July 2023 to December 2023
• Processing Claims
• Making outbound calls to Customers
• Navigating through multiple softwares
Billing Clerk
Boyett Petroleum-Oklahoma City, OK
June 2022 to June 2023
• Responsible for scanning in all hard copy documents and utilizing the company’s digital filing system
• Order Entry
• Answered Emails
• Audit Reports
• Ability to use computer systems and programs
• Outbound calls
CUSTOMER SERVICE SPECIALIST I
CALIBER HOME LOANS-Oklahoma City, OK
April 2020 to May 2022
General customer service responsibilities in a fast-paced environment, where multi-tasking is key to ongoing success.
Manage telephone calls professionally, efficiently and in accordance with Caliber policies and procedures.
Perform data entry associated maintaining accurate and current loan information. Assist with manual tasks and various other projects as needed. Transportation Coordinator
LogistiCare/Sooneride-Oklahoma City, OK
March 2018 to January 2020
Routing and dispatching out transportation to providers for health appointments. Scheduling
reservations for patients with dialysis and other health problems. Answering multiple lines, scheduling
Standing orders for dialysis patients. Filing necessity forms as well as LOS forms. Reserving RX stops. Communicating with customers and answering account questions.
Transportation Coordinator
Kellogg's-Oklahoma City, OK
June 2013 to February 2018
As a coordinator for Kellogg's I have experienced multiple skills. Such as routing, communicating with
customers, inspecting trucks, keying in quantities of products. I filed and scanned important
documents and answered multiple lines. Communicate with clients, answering account questions.
Education
Diploma
Justice Alma See Worth Academy
August 2000 to May 2001
High school diploma or GED
Skills
• Transportation coordinator
• Customer Service
• Residential Counselor
• Dietary Aide
• Assembly Operator
• General Office procedures
• Customer relations
• Shipping and handling
• Medical Records
• Medical coding
• Microsoft Office
• Global logistics
• Dispatch
• Customer Service Rep
• Logistics
• Client Service
• Call Center
• Customer Care
• Customer Support
• CSR
• Leadership
• Accounting
• Accounting
• Communication skills
• Microsoft Excel
• Administrative Experience
• Data Entry
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