Resume

Sign in

Customer Service Assistant

Location:
Phenix City, Alabama, United States
Posted:
June 28, 2019

Contact this candidate

Resume:

C

ASHLEY CROWELL

334-***-****

ac9pqx@r.postjobfree.com

** ********* ****

Seale, AL, 36875

SUMMARY

HR Assistant seeking a position in a thriving and fast-paced business environment. Strong organizational, technical and interpersonal skills. Discreet, ethical, trustworthy and dedicated to providing superior customer service. Able to multitask effectively and possess the ability to complete projects in a timely manner.

SKILLS

Assessing performance

Personnel records maintenance

Affirmative Action compliance

New hire orientation

Administrative skills

Computer-savvy

Time management

Word processing

HRIS applications proficient

Database entry

Documentation and reporting

Supervising

Multi-line phone systems

Team leadership

EXPERIENCE

Team Lead, Management

Columbus, Georgia

Exide Technologies/ Jul 2012 to May 2019

Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity

Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies

Evaluated employee performance, identified areas of improvement and communicated plans to employees

Supervised team of 30 employees working with equipment, maintaining safety and cultivating a productive atmosphere

Produced professional and error-free letters, presentations and spreadsheets

Evaluated and identified ineffective workflow processes, implementing solutions to improve productivity and personnel performance

Human Resources Assistant

Auburn, Alabama

CNJ INC/ Feb 2009 to Jun 2012

Assisted with recruiting, background checks and reference checks

Maintained high standards of confidentiality of all employee records and information

Provided clerical and operational support to other human resource staff

Assisted in termination procedures

Educated job applicants of expected job tasks, compensation and benefits to set clear expectations

Prepared job postings

Performed HRIS data entry and personnel file maintenance

EDUCATION AND TRAINING

HUMAN RESOURCE MANAGEMENT CERTIFICATE

Post University 2019

Waterbury, CT



Contact this candidate