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Administrative Assistant Executive

Germantown, MD
$30,000 - $ 50,000
June 10, 2019

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Joelle Kamdem

Germantown, MD ***** 304-***-****

Healthcare Administrator

Offering several years of experience in office management, marketing, leadership, and workflow optimization.

Continuously exceed expectations by upholding high levels of efficiency and productivity, positive engagement with visitors and patients, and exceptional calendar management. Highly organized professional able to navigate complex databases and store documentation in compliance with privacy laws. Skilled in inventory supervision, facilitating communication with external partners, liaising with various departments, and providing full support. Visionary leader adept in initiating departmental improvements and evaluating staff needs. Bilingual in French.

Highlights of Expertise

Operational Leadership

Documentation / Record-Keeping

Customer Service / Business Retention

Written / Oral Communication

Prior Authorizations / insurance Verification

Admissions / Patient Registration

Budgeting / Cost-Saving initiatives

Project / Logistics Coordination

Brand Exposure / Marketing

Fundraisers / Event Management

Career Experience


Graduate Assistant (2018)

Provided critical insight and compiled key data and information on various topics through use of research, writing, and editing abilities. Contributed value at all stages of projects from initial conception to completion. Brought fresh research and project ideas to the team and worked cohesively with superiors and colleagues. Entrusted to oversee classroom exams and projects while offering assistance to students as needed.

Utilized deep subject expertise to assist teacher’s in grading papers and reviewing progress.

Exemplified proficiency in the use of multiple teaching styles to reach students at all levels of understanding and prioritized student needs; built a solid rapport with students to aid in growth.

Earned experience working with people suffering from various mental disabilities and conditions.

Participated in the Business and Economics Research Symposium (BERS), and designed a project covering the topic of patients, their ability to cover medical expenses, and potential ways to assist.


Counselor (2016 - 2017)

Exemplified an understanding of various diagnosis and treatment plans and held accountability for speaking with patients and families within the Mother and Child and the Children with Disabilities units. Called upon multi-tasking skills to handle multiple responsibilities simultaneously. Entrusted to aid in the completion of consultations while accompanying pediatricians and gynecologists to address antenatal care.

Formalized executive partnerships with multidisciplinary teams, as well as patients and visitors.

Advanced patient and public value by strengthening programs that focus on child and family care.

Enhanced compliance due to a working knowledge in legal privacy regulations and protocols.

Organized 10 fundraising events and raised a total of $50K to support children suffering from disabilities; remained within budgets through cost-effective spending and strategic planning.


Administrative Assistant (2014 - 2016)

Sustained top accuracy and productivity while managing all aspects of administration including systemizing filing procedures, routing heavy phone lines, sending faxes, and drafting written correspondences. Provided forecasts, analyzed previous expense reports, and formulated a feasible department budget. Extracted key information to keep internal databases and systems updated. Overhauled all record-keeping processes.

Spearheaded the conceptualization, development, and launch of 45 cutting-edge marketing campaigns that led to $25K in revenue growth, 400+ new clients, and retention levels of over 50%.

Executive assistant to multiple business leaders and upper level management.

Ensured patients were directed into the care of the appropriate medical professional.

Volunteer Experience:

Tutor for Students w/ disabilities University of Buea, Buea, Cameroon

Spokesperson / Campaign Assistant ETMAS Foundation Hospital, Yaoundé, Cameroon

Community Volunteer / Program Leader Therese Hospital, Yaoundé, Cameroon

International Peer Educator (IPE) Marshall University, Huntington, West Virginia

Volunteer Treasurer Harmony House, Huntington, West Virginia

Education & Credentials

Bachelor in Nursing, expected in 2021

Montgomery College, Takoma Park, MD

Master of Science, Healthcare Administration, earned in 2018

Marshall University, Huntington, WV (3.9 GPA)

Bachelor of Education, Educational Psychology, earned in 2016

University of Buea, Buea, Cameroon (3.1 GPA)

Certifications / Additional Development

Collaborative Institutional Training Initiative (CITI), Marshall University (2018)

Cohen Business Professionalism, Marshall University (2018)

Physician Practice Conference, West Virginia State Medical Association (2018)

Technical Skills

Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook) Database, Internet

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