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Manager Analyst

Hyderabad, Telangana, India
June 11, 2019

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Gayathri Dk

Product owner/Business Analyst


Professional Summary:

Highly motivated professional with 6years of diversified experience in the roles of Product owner, Business analyst, Quality Analyst with excellent skills in client interfacing, requirement gathering, user support, problem solving and documentation.

In depth knowledge of Use Case writing, software Development Life Cycle(SDLC) processes, Object Oriented Analysis and Design(OOAD).

Expertise in Using tools like JIRA, Confluence, Rally, and MS Office tools like MS Access, MS Word, MS Excel, MS PowerPoint, MS Visio.

Well acquainted with UML modelling such as, Use Case diagrams, Activity diagrams, Sequence Diagrams, Process flow diagrams and class diagrams.

Frequently conducted JAD sessions with management, vendors, users and stakeholders for open and pending issues. Great facilitation skills in conducting walkthroughs, surveys, questionnaires, interviews, brainstorming and JAD / JAR sessions.

Very good knowledge in different object oriented languages like Objective-c, C# and Java.

Experience in Conducting User Acceptance Testing(UAT) and documentation of test cases and designing and developing test plans and test scripts.

Excellent communication and interpersonal skills, capable of communicating with highly technical teams and positions to ensure the success of the projects.

Working Experience

Product owner/Business Analyst

GE Transportation, FL February 2017- present

Work with business stake holders to understand, analyze, evaluate the business requirements and translate them into functional and non-functional requirement

Apply agile principles to translate unstructured or ambiguous work requests into epics(features), stories and tasks through problem decomposition and planning.

Co-locate with scrum team and serve as the customer proxy for solution and drive iteration content for prioritized stories

Solely responsible for accepting stories into the baseline, including validation that the story meets criteria and persistent acceptance tests

Work with scrum masters and product managers to facilitate preparation and readiness for each planning session

Assist product manager in the identification and resolution of functional business or technical spikes

Detail oriented with the ability to organize and prioritize tasks to ensue timely delivery of the sprint and work effectively in a cross functional organization

Responsible for the execution/coordination of the sprint artifacts such as Release Notes, User guides and continuous rally updates

Performed root cause analysis of current system issues, identify solutions- work with development and testing teams to implement changes

Worked closely with stakeholders from the organization to understand their needs and deliver them in timely fashion

Prepared user guide for the customized application appropriate for target audience.

Prepared Graphical depictions of Narrative Use Cases created UML Models such as Use Case Diagrams, Activity diagrams using MS Visio throughout the agile methodology.

Executed the test cases from quality center for Functional/Regressions, Integration, Black Box, System and User acceptance testing.

Product Owner/Business Analyst

Fedex, Plano, Tx June 2016 – January 2017

Lead requirements gathering sessions, process analysis and business interviewing activities to develop high quality business requirement documents(BRD)

Maintained collaborative business relationships with all stakeholders

Conducted user interviews at both in-house and client locations, gathering and analyzing requirements. Participated in manual testing along with QA team.

Providing system walkthrough sessions with the client and the team to validate requirements and to document any requests for functional changes to the solution.

Work as a liaison between business and technical team to communicate requirement prioritization and estimate the level of effort to complete each task to make sure highest value features are give priority

Create Requirement Traceability Matrix (RTM) that will map the functional requirements to test cases

Responsible for leading the scrum meetings to obtain a sense of momentum, lead the sprint retrospective and planning session, Maiantaining the Agile Sprint board and grooming of the product backlog

Business Analyst/Quality Analyst

Sears, Hoffman Estates, IL August 2014 – April 2016

Worked on Sears mobile application and reward points for shoppers

Analzed the business problems and write business and functional requirements

Created predictive models for consumer shopping trends by analyzing data using SQL

Enhance iOS and Android mobile apps- created screen mock ups and functional requirements for both the platforms – iOS and Android to support E-commerce shopping suite for sears

Created UAT test scenarios and ran UAT tests

Key Accomplishment: Helped to enhance the mobile applications to incorporate consumer loyalty points

Performed Black box, functional, regression, System, Integration, smoke, End to End, User Acceptance Testing.

Involved in identifying, evaluating and resolving moderate to complex test problems.

Created and executed test cases using Test Plan and Test Lab module in HP ALM.

Business Analyst

Future Point Technologies, Hyderabad, India May 2013 – June 2014

Part of Complete SDLC from concepts evaluation, requirements gathering, Business Strategy, Requirement Analysis, System Design, Development, Integration Testing, Implementation and Maintenance.

Prepared logical data models that contain set of diagrams and supporting documents containing the essential business elements, detailed definitions and descriptions of the relationships between the actors to analyze and document business data requirements.

Created process flows, diagrams and functional flows with Visio. Designed wire frames and activity diagrams using MS Visio to outline the “To-be” screens and “To-be” processes.

Facilitated Client Meetings to construct business cases, discern business processes, prioritize functionality and assess functional and technical requirements.

Created Screen Designs for the development team to ensure client’s requirement were adequately represented.

Created Requirements Traceability Matrix to keep the stakeholders informed of the progress in the project.

Identified process improvement opportunities by detecting and interpreting patterns in existing data and provided on going reports to business manager.

Developed SQL database models and presented any issues to database architects. Reduced query-retrieving time by automating manual tasks using store procedures, functions, triggers and PL/SQL scripts.

Created Interface test cases, expected results validation, defect-tracking using clear quest, version control using Clear Case VOB.

Academic Projects

Analyzed massive data on population using Data Analysis techniques in SAS Miner tool. I t was awarded the best project for comprehensive analysis and implementation of decision-making tools in SAS miner.

Worked on SAS to analyze huge data sets, used various regression tools to determine maximum likelihood estimation. Suggested different approaches based on product availability in the market.

Successfully published a paper based on risk management in information system in international journal and also developed a project based on this using C#, .net technologies and SQL.

Demonstrated Hands-on experience in spreadsheet Analysis using Pivot tables, hlookup and vlookup, VBA, modelling techniques using Excel solver.

Developed a software model for mobile friendly app, Car pooling, to help students travelling alone, allowing them to find students travelling in similar Locations at a given time. The Project gives a structural and functional Details of how the app can be developed including various modules and further improvements.

Worked on Visualization of Multi- Dimensional Real time traffic Data stream based on cloud computing using R Language.

Skills Set

Applications: Microsoft (Visio, Word, Excel, Power point, Outlook)

Requirement Management tools: MS Project, Rally, SharePoint, Kanban Board, TFS

Modeling tools: UML, Rational Rose, MS Visio, Balsamiq, Snag-IT

Testing/Defect Tracking tools: JIRA, Bugzilla, HP ALM, DOORS, Selenium

Programming Languages: C, C++, C#, Objective-C, Java(core), R.

Web Technology: HTML, CSS.

Databases: MySQL, Oracle, SQLite with core iOS sandbox.

Methodologies: SDLC-RUP, Agile/SCRUM, Waterfall.


Master of Science (CS) - University of Illinois at Springfield, Illinois, USA

Bachelor of Technology (CSE) – KoneruLakshmaiah University, India

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