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Office Assistant Customer Service

Tallahassee, FL
March 31, 2019

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Malisa Gayl Richards

*** ******** ****, **********, ** 39817

Cell 229-***-****

Professional Summary

Accomplished and energetic office assistant with a solid history of achievement in office assistant. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include my customer service.


Active Listening


Customer and Personal Service


Computers and Electronics



Office Assistant Aug 2017-Mar 2019

SmithCo Recycling Bainbridge, GA

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Conduct searches to find needed information, using such sources as the Internet.

Deli Clerk May 2017 Aug 2017

Super B Express Colquitt, GA

Clean and sanitize work areas, equipment, utensils, dishes, or silverware.

Store food in designated containers and storage areas to prevent spoilage.

Keep records of the quantities of food used.

Portion and wrap the food or place it directly on plates for service to patrons.

Remove trash and clean kitchen garbage containers.

Carry food supplies, equipment, and utensils to and from storage and work areas.

Scrape leftovers from dishes into garbage containers.

Package take-out foods or serve food to customers.

Cashier Jan 2017 May 2017

Mr. Pipp's Convenience Store Bainbridge, GA

Maintain confidentiality of customers' transactions.

Count funds and reconcile daily summaries of transactions to balance books.

Determine cash requirements for windows and order all necessary currency, coins, or chips.

Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.

Cash checks and process credit card advances for patrons.

Assistant manager/prep cook Feb 2012 Jan 2017

Beef 'O' Brady's Bainbridge, GA

Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.

Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.

Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.

Season and cook food according to recipes or personal judgment and experience.

Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.

Portion, arrange, and garnish food, and serve food to waiters or patrons.

Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption.

Carve and trim meats such as beef, veal, ham, pork, and lamb for hot or cold service, or for sandwiches.

Substitute for or assist other cooks during emergencies or rush periods

Mailroom Clerk Nov 2006- Dec 2011

Florida Police Benevolent Association Tallahassee, FL

Made mail flyers and brochures for member of the PBA.

Prepared documents for mailing and distribution among members.

helped with the data entry of fundraising accounts.

Responsible for keeping membership accounts up to date and correct.

Filled in when needed in multiple departments when needed, such as the accounting department or filing away membership cards.


Associate of Science: Accounting Mar 2014

DeVry University Decatur, GA

GPA 3.16


Robert George

George & Associates

Tallahassee. FL 32301


Allison Lewis

343 Monroe Creek Dr

Midway, Fl 32343


Irene Mansfield

Dollar Tree Manager

Tallahassee, FL


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