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Customer Service Human Resource

Brampton, Ontario, Canada
March 28, 2019

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Mansi Rohan Patel

Cell: 647-***-****

** ****** ****, *** ***, Brampton, ON

A committed team player seeking to obtain a full-time position offering to utilize my skills in a growing company and that I can further gain experience to contribute to company’s requirement. Education

− Covent Girls High School : Diploma, Nasik, Maharashtra, India (2004)

− B.Y.K College of Commerce : BCom program; Nasik, Maharashtra, India (2006)

− R.D.National College: BCom Degree, Mumbai, India (2010)

− Mumbai Education Trust: MBA Human Resource, Mumbai, India (2012) Skills

− Organized and Detail oriented − Customer service experience

− Communication skills: can − Decision making skills speak 3 languages fluently: − Excellent interpersonal skills English, Hindi, and Konkani − Entrepreneurship

− Restaurant management − Leadership

− Recruitment skills − Target driven

− Strategic and Analytical

Work Experience

05/11- 07/11: Internship, Recruiter Siemens Ltd Mumbai, India As one of the world’s biggest producers of energy-efficient, resource-saving technologies, Siemens is a pioneer in infrastructure and energy solutions, as well as automation and software for industry. The company is also a leader in medical imaging equipment, laboratory diagnostics, and clinical IT. Siemens also provides business-to-business financial solutions, rail automation and wind power solutions. Responsibilities: - Assisted with new hire and participating in new hire orientation meeting.

- Responded to general staff inquires surrounding HR procedure

- Assisted with HR administrative duties, such as; drafting letters of employment, organization of HR files, and maintenance of employee documentation

- Research and contributed new ideas towards new and existing programs

08/13 - 08/16: Human Resource Executive: Astral Advertising PVT LTD Nasik, India Astral advertising Pvt ltd is a well-known advertising agency spread widely in India and also has expanded its business in Hong Kong, Singapore and United Kingdom. Responsibilities: - As a HR executive key responsibilities included but not limited were actively seeking new candidates for recruitment.

- Planning and handling end to end recruitment process.

- Actively participated in various employee engagement activities, supervising, monitoring, training evaluating and improving overall workplace morale in the organization.

- Handling human resources administration duties.

02/14 - 06/18: CO-Owner at RoofDeck Restaurant Nasik, India Roofdeck Restaurant located in the heart of the city, spread in over 6500 sq.ft area is a fine dine family restaurant, caters multicuisines on a terrace & indoor space with a scenic view, one of a kind in the city.

Responsibilities: - Handled and managed over 50 staff people.

- Handled cash

- Marketing and advertising


- Facebook page:

11/18 – PRESENT Warehouse Associate at CEVA Logistics – Milton, Canada

Volunteering Experience

− Social work: Swachh Bharat Mission ( Clean India Mission) is a nation-wide campaign in India that aims to clean up the streets, roads and infrastructure of India's cities, towns, and rural areas.

− Have actively participated in MET UTSAV & various in-house debates. Reference

Available on request

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