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Manager Service

Location:
Frankfurt, Hesse, Germany
Salary:
8500qr
Posted:
March 28, 2019

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Resume:

Address:t– Beirut - Lebanon

Mobile: 009**-*******

E-mail : ac8xi2@r.postjobfree.com

Mouhammad Younes

Personal Information

Date Of Birth: 26th of june 1988

Nationality: Lebanese

Gender: Male

Marital status: Married

Objective

An effective communicator team worker with proven track record, I am looking for a new challenge in a position where my previous experience, managerial and communication skills can be successfully put to use.

Education

2006 – 2008 BP at damour technical school.

2009 – 2012 BT From CIS as financial studies

Professional experience

2012-2016 Lebanese corner restaurant KSA as Manager

-Handling guests complain and reports to the manager on daily basis.

-Handling inventories and daily requisitions and control store par stock.

-Brief the staff on daily basis regarding service wise, upgrades, or service promotions.

-Attend daily F and B briefing and discuss daily issues.

-Control monthly inventories regarding equipments, linen, and requisitions and report to the manager for any discrepancies.

-Monitoring all guest orders and make sure it is up to the hotel standards.

-Train the staff according to the training plan.

Monitoring the restaurant service.

-Monitoring the service standards according to the restaurant“LQA”.

-Handling guest complains and report to the manager on daily basis.

-Responsible for daily requisitions and inventories.

-Responsible for monthly inventories.

-Attend daily meetings for the Food and Beverage outlets.

-Train the staff.

-Close daily sales.

2010 – 2012 Moustache group As a Cashier

-Responsible for closing daily sales

-Train the staff regarding service and up selling issues.

-Responsible for store keeping and inventory

-Report to the manager on daily basis

2007_2008 premire leisure “ boubess group” as a captain waiter in napolitana restaurant and kaiten restaurant “ pre opening team”

2002_2006 le meriedien comodore hotel of beirut

-Starting as a commis at la braserrie restaurant and the room service departement.

-in 2003 i have been transferred to the piano bar

-in 2004 I have been promoted to captain waiter at the italian restaurant

-2005 I was a supervisor in charge for the japanese restaurant “ benihana”

-At Benihana I was responsible for supervising the restaurant, controling and monitaring inventories and requistion

-Handling guest complain

-Report to the Food and Beverage manager on daily basis.

Training sessions

-Telephone techniques

-Spirits and alchooltraing at le gray hotel

-LQA and HTDI training regarding squence of service, how to take order from the guest, how to service the order, taking a restaurant reservation, how to handle a guest complain.

-Coffee and tea training at

-Fire training at beirutfire bridge.

-Health and safety at Boeckercompany.

-Food hygiene at Boeckercompany.

-Up selling techniques .

Languages

Fluent in Arabic and English, fair in French

Computer Skills

Hobbies

Microsoft office.

Reading, fishing, swimming

References

Mouhammad Alloul 009**-********

Mouhammad Traboulsi: 009**-********



Contact this candidate