MARTIN ZABLON CHISAKA
**********@*****.***
CAREER GOAL
Seasoned human Resource and administration professional with over 10 years of leadership experience. expert in enhancing employee engagement, streamlining hr processes, and improving operational efficiency. proven track record in talent management, policy development, and fostering positive work cultures. skilled in collaborating with stakeholders to meet business objectives and drive success.
SKILLS & COMPETENCIES
Leadership & Team building
HR Policy Development & Implementation
Effective Communication
Budgeting & Resource Allocation
Record Keeping & Documentation
Event Coordination & Management
Health & Safety Management
Legal Compliance & Regulations
Strategic Planning & Execution
Leadership & Team Building
Talent Management & Development
Performance & Compliance Management
Training & Development
Employee Relations
Compensation & Benefits Administration
Projects & Budget Management
EXPERIENCE
HR Consultant -Nairobi
April 2023 to August 2024
Head of Human Resource & Administration
Naitiri
West Kenya Sugar Co. Ltd/ Aug 2017 to Mar 2023
Successfully developed and implemented employee wellness programs, resulting in improved employee morale and overall well-being
Enhanced employee engagement by actively engaging with field offices, addressing concerns, and fostering a collaborative work environment
Streamlined operations by benchmarking operations and developing comprehensive job descriptions for all staff members
Significantly improved customer service levels by conducting tailored training sessions for employees, particularly field staff, resulting in enhanced customer satisfaction
Executed impactful corporate social responsibility (CSR) activities within communities, positively impacting the organization's reputation and community relations
Implemented a robust HR management system (M-files application), resulting in improved personnel file management, reduced leave liabilities, and decreased absenteeism
Ensured compliance with statutory requirements through regular safety audits and immigration compliance, mitigating potential risks and liabilities
Spearheaded the development and implementation of a comprehensive training program, yielding a significant 30% increase in employee productivity
Conducted training sessions on the Balanced Scorecard, resulting in improved performance management and alignment with organizational goals
Successfully negotiated and finalized Collective Bargaining Agreements (CBAs) with labor unions like KEWU, KUCFAW & KUSPAW, ensuring harmonious industrial relations
Established effective performance management systems, driving employee development and career progression
Led the development and implementation of a comprehensive training program, resulting in a 30% increase in employee productivity
Successfully established recruitment policies and procedures, resulting in the timely placement of vacancies and the availability of a highly skilled workforce
Formulated and implemented statutory policies and procedures, ensuring compliance with regulatory requirements and fostering a conducive work environment
Collaborated with department heads to develop and finalize a comprehensive organogram, optimizing organizational structure and efficiency
Established reward policies, succession plans, and a successful graduate management trainee program, contributing to talent development and retention
Organized and executed impactful staff bonding initiatives, fostering a positive work culture and team cohesion
Implemented cost reduction strategies, resulting in decreased operational expenses and improved financial performance
Successfully managed the outsourcing of non-core business functions, reducing costs and enhancing operational efficiency
Led HR initiatives resulting in a significant reduction in employee turnover by 20% within the first year of tenure at West Kenya
Achieved notable success in talent acquisition and retention strategies, leading to a high-performing workforce
Implemented innovative administrative systems and procedures to streamline operations and improve efficiency
Achieved a 25% reduction in recruitment costs through the optimization of talent acquisition processes
Implemented health and safety initiatives resulting in a 10% decrease in workplace incidents
Human Resource Manager
Doshi Group of companies/ Oct 2015 to Jul 2017
Spearheaded the development of HR policies and procedures, aligning them with organizational objectives and best practices
Successfully managed recruitment and onboarding processes, ensuring the right talent fit for business needs
Designed and implemented targeted training programs, elevating employee skills and competencies, thereby enhancing overall performance
Human Resource & Administration Manager
London Distillers Kenya Ltd/ Jun 2013 to Oct 2015
Achieved a remarkable 60% reduction in labor court cases by skillfully navigating out-of-court settlements and proactive dispute resolution strategies
Orchestrated recruitment and onboarding processes, meticulously selecting candidates to meet business needs and foster team synergy
Led HR and administrative functions, ensuring strict adherence to labor laws and regulations, thus mitigating legal risks and liabilities
Pioneered initiatives aimed at promoting employee well-being and safety, fostering a conducive work environment conducive to productivity and morale
Instituted robust communication channels, fostering transparent feedback mechanisms and facilitating timely conflict resolution to maintain a harmonious workplace
Human Resource Senior Executive
Mombasa
Pwani Oil Products/ May 2012 to Jan 2013
Human Resource and Administration Officer
Ramco Printing Works/ Jan 2010 to Apr 2012
Personnel Officer
Adix Plastics/ Jan 2009 to Dec 2009
EDUCATION
Associate of Science: Japanese Corporate Management
AOTS Mar 2024
Japan
Master of Business Administration: Human Resource Management
Jomo Kenyatta University of Agriculture & Technology Jan 2018
Higher Diploma
Institute of Human Resource Management Nov 2014
Bachelor of Business Management: Human Resource Management
Moi University Jan 2010
Diploma in Mass Communication: Advertising and Marketing
Kenya Institute of Mass Communication Jan 2007
High School Diploma
ST. Martha's High School Nov 2003
Kakamega Kenya
PROFESSIONAL MEMBERSHIP
Full Member, Institute of Human Resource Management
Member, Association for Overseas Technical Cooperation and Sustainable Partnerships (AOTS)
Member, Cess Committee for Bungoma County, 2019-2022
WEBSITES, PORTFOLIOS, PROFILES
https://www.linkedin.com/in/martin-chisaka-3bb372a3
REFERENCES
Mr. Robert Owuor, Group Human Resource Manager, Basco Paints, +254 (0-721-***-***, **********@*****.***
Prof. Joseph Kiplangat, Vice Chancellor, African International University, +254 (0-722-***-***, *********@*****.**.**
Mr. Denis Nyongesa, Human Resource Director, Ramco Group of companies, +254 (0-721-***-***, **@*****.**.**
AWARDS
Nominee for HR Director of the Year, 2021, Institute of Human Resource Management
PROFESSIONAL HIGHLIGHTS
Head of Human Resource & Administration, West Kenya Sugar Co. Ltd, Naitiri, 08/01/17, 03/31/23, Successfully developed and implemented employee wellness programs, resulting in improved employee morale and overall well-being., Enhanced employee engagement by actively engaging with field offices, addressing concerns, and fostering a collaborative work environment., Streamlined operations by benchmarking operations and developing comprehensive job descriptions for all staff members., Significantly improved customer service levels by conducting tailored training sessions for employees, particularly field staff, resulting in enhanced customer satisfaction., Executed impactful corporate social responsibility (CSR) activities within communities, positively impacting the organization's reputation and community relations., Implemented a robust HR management system (M-files application), resulting in improved personnel file management, reduced leave liabilities, and decreased absenteeism., Ensured compliance with statutory requirements through regular safety audits and immigration compliance, mitigating potential risks and liabilities., Spearheaded the development and implementation of a comprehensive training program, yielding a significant 30% increase in employee productivity., Conducted training sessions on the Balanced Scorecard, resulting in improved performance management and alignment with organizational goals., Successfully negotiated and finalized Collective Bargaining Agreements (CBAs) with labor unions like KEWU, KUCFAW & KUSPAW, ensuring harmonious industrial relations., Established effective performance management systems, driving employee development and career progression., Led the development and implementation of a comprehensive training program, resulting in a 30% increase in employee productivity., Successfully established recruitment policies and procedures, resulting in the timely placement of vacancies and the availability of a highly skilled workforce., Formulated and implemented statutory policies and procedures, ensuring compliance with regulatory requirements and fostering a conducive work environment., Collaborated with department heads to develop and finalize a comprehensive organogram, optimizing organizational structure and efficiency., Established reward policies, succession plans, and a successful graduate management trainee program, contributing to talent development and retention., Organized and executed impactful staff bonding initiatives, fostering a positive work culture and team cohesion., Implemented cost reduction strategies, resulting in decreased operational expenses and improved financial performance., Successfully managed the outsourcing of non-core business functions, reducing costs and enhancing operational efficiency., Led HR initiatives resulting in a significant reduction in employee turnover by 20% within the first year of tenure at West Kenya., Achieved notable success in talent acquisition and retention strategies, leading to a high-performing workforce., Implemented innovative administrative systems and procedures to streamline operations and improve efficiency., Achieved a 25% reduction in recruitment costs through the optimization of talent acquisition processes., Implemented health and safety initiatives resulting in a 10% decrease in workplace incidents.
Human Resource Manager, Doshi Group of companies, 10/01/15, 07/31/17, Spearheaded the development of HR policies and procedures, aligning them with organizational objectives and best practices., Successfully managed recruitment and onboarding processes, ensuring the right talent fit for business needs., Designed and implemented targeted training programs, elevating employee skills and competencies, thereby enhancing overall performance.
Human Resource & Administration Manager, London Distillers Kenya Ltd, 06/01/13, 10/31/15, Achieved a remarkable 60% reduction in labor court cases by skillfully navigating out-of-court settlements and proactive dispute resolution strategies., Orchestrated recruitment and onboarding processes, meticulously selecting candidates to meet business needs and foster team synergy., Led HR and administrative functions, ensuring strict adherence to labor laws and regulations, thus mitigating legal risks and liabilities., Pioneered initiatives aimed at promoting employee well-being and safety, fostering a conducive work environment conducive to productivity and morale., Instituted robust communication channels, fostering transparent feedback mechanisms and facilitating timely conflict resolution to maintain a harmonious workplace.
Human Resource Senior Executive, Pwani Oil Products, Mombasa, 05/01/12, 01/31/13
Human Resource and Administration Officer, Ramco Printing Works, 01/01/10, 04/30/12
Personnel Officer, Adix Plastics, 01/01/09, 12/31/09