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Employee Relations Assistant

Location:
Cumming, GA
Posted:
March 16, 2019

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Resume:

Keri Beharry

ac8sxw@r.postjobfree.com **** Haw Creek Place, Gainesville, GA 30506 1-917-***-****

Healthcare, Administrative, Corporate Communication and Human Resources (HR) experience.

Exceptional research, analytical, problem solving, organizational, and project management skills;

Excellent communication and presentation skills; strong writer, proofreader and editor.

Dedicated to maintaining high standards of integrity, ethics, respect and protection of trust and privacy.

Equally effective team-based and independently; previous experience in a multicultural context overseas.

Proficient in MS Office, quick study on systems previously and currently utilized. EMPLOYMENT

Northside Hospital Forsyth, Scheduler Specialist – Physicians Practice 03/2012- Present

• Currently at Physician’s Practice handling Patient Registration, Surgery Scheduling, Insurance Verification, Prior Authorization, collections, charge entry, chart preparation, filing and related Patient services as needed.

• Employee Relations Assistant - Responsible for Employee Relations functions within Human Resources.

• Lead Patient Access Representative - supervised and trained staff; ensured staffing and scheduling needs were met for shifts; on-call assignments, PBX Operator and Room Control duties; completed productivity and collections reports and participated in related departmental projects and hospital initiatives.

• Volunteered at Education Department assisting with new Employee Orientation from 09/2011 – 03/2012. USM Services - Recruiter 09/2009 – 12/2010

• Full cycle recruitment for entry level to management positions nationwide in Accounting, Procurement, IT, Call Center, Customer Service, Area Managers and Supervisors, for Landscaping and Maintenance field;

• Trained hiring managers and HR staff on employment law compliance for interviewing and hiring needs.

• Sourced, screened and referred candidates to hiring managers for Management positions nationwide. Hovensa, LLC - Talent Mgmt & Organization Development Consultant 08/2006 – 7/2007

• Developed training programs, facilitated implementation of appropriate change management initiatives, and reviewed current development programs to ensure adherence to company goals;

• Developed and instructed Effective Communication class for Basic Operator Training Program students;

• Participated in organization-wide projects and initiatives such as new Performance Management Process training and roll-out, HR Restructuring and HR related strategies;

• Researched causes of high turnover of Relocated Employees through interviews, surveys and related data;

• Conducted HR Department satisfaction survey to identify change management needs for restructuring;

• Partnered with business leaders on Training Steering Committee to establish and monitor training initiatives;

• Designed learning and development materials such as workbooks, presentations, job aids, brochures, reference cards and provided curriculum development support for training program catalog. National Kidney Foundation of New York, Human Resources Generalist 03/2006 – 07/2006

• Full-cycle recruitment; new employee orientation; consulted with management on employee relations and staffing needs and guidance; facilitated training; handled compensation, and benefits administration;

• Oversaw maintenance of evaluations, timekeeping, personnel records; and summer internship program;

• Conducted, compiled, analyzed and disseminated exit interview data to Senior Management; utilized same to develop and implement effective recruitment and retention strategies;

• Wrote, modified and updated job descriptions, policies and procedures; assisted in proofreading and editing of Policy Manual update; wrote, reviewed and distributed correspondence to all levels of staff. ac8sxw@r.postjobfree.com Keri Beharry Phone: 917-***-**** EMPLOYMENT (Continued)

NYU Langone Medical Center - Assistant Staffing Specialist 08/2000 – 07/2005

• Conducted full cycle recruitment and selection including sourcing, screening, referring to managers, compensation verification, drug testing, reference and background checking, and extending offers for various positions which included entry level to management in Allied Health, Administrative, Ancillary, IT, Technical, and Nursing;

• Oversaw summer internship programs and Federal Work-Study Program with NYU Washington Square campus;

• Coordinated and participated in related job fairs and events, plus various diversity hiring incentives to ensure that hiring practices and EEO/AA applicant tracking followed state and federal reporting regulations;

• Provided new staff and intern training on recruitment functions and policies as it related to their role and interests;

• Wrote, edited and posted weekly job listing promoting internal transfer program for advancement opportunities. Employee Relations Assistant – Employee Relations (ER)

• Assisted with planning and implementation of human resources programs and policies including staffing, benefits, compensation, immigration processing, employee relations, training, and health and safety programs;

• Assisted with facilitation of employee relations training programs for managers and supervisors;

• Internal principal liaison to managers and administrators at schools, departments, centers and institutes regarding HR policies, procedures, and practices, ensuring compliance with federal, state, local laws and regulations;

• Facilitated resolution of issues pertaining to labor and employee relations; employee recruitment and retention; compensation and employee benefits; employee engagement and talent development; performance evaluations, contract interpretation and implementation of disciplinary and grievance administration;

• Coordinated unemployment insurance claims process; responded to Department of Labor and Attorneys;

• Composed, edited, proofread and produced quarterly ER newsletter and assisted HR Communication Team with writing ER related articles for bi-annual HR Connects newsletter;

• Wrote, posted and recorded weekly job posting, created routine documents, reports, correspondence, memoranda and internal employee communications regarding compensation, benefits, and company policies;

• Organized meetings, events, annual functions, and attended or participated in related seminars and conferences. EDUCATION & ASSOCIATIONS

Baruch (CUNY) 2005 - MA Corporate Communication (Branding and Public Relations). St. John’s University 1999 - BS Communication Arts/Minor Business Advertising & Marketing. St. Vincent’s College Honor Society and Deans List; Army ROTC, TV & French Clubs. American Red Cross of Greater New York Disaster Relief Volunteer since 2009. TRAINING & SKILLS

Cornell University School of Industrial and Labor Relations Employment Law

Communicating in the Workplace

Effective Strategies for Women

Sexual Harassment in the Workplace &

Preventing Workplace Harassment

Dynamics of Handling Employee Complaints

Manager’s Guide to Discipline

Manager’s Guide to Union Issues

Conducting Investigations of Employee Behavior in

the Workplace



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