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Administrative Assistant

Olympia, Washington, 98512, United States
March 14, 2019

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Jodi M. Roessle-Sanchez ~ ~ 360-***-****


I strive to obtain a full or part-time career opportunity in a administration or a receptionist/secretary position. The majority of my post-secondary work experience lies in medical office operations, both in the front office and back office environment, as well as in education teaching medical administration. Customer service has always been of the utmost importance when working with diverse demographic groups within the community & with clientele. I hope to find an employer who offers a positive work environment where I am able to apply my skills, knowledge and professionalism to the benefit of the company or organization.


-The Evergreen State College- Graduated 2010, Bachelors Degree

-Eastern Michigan University- Transfer

-Gaylord High School- Graduated 1997, High School Diploma


-03/14 to 06/16-Medical Administrative Assistant Program Instructor-Everest College Tacoma, WA

-02/13 to 03/14-Lead Medical Assistant-Pain Management Olympia, WA

-09/10 to 02/13-Patient Care Coordinator-Planned Parenthood of the Great Northwest and Hawaiian Islands Olympia, WA

-02/09 to 06/09-School Psychologist Intern-LP Brown Elementary Olympia, WA

-06/05 to 01/06-Front Desk-Village Green Resort Cottage Grove, OR

-04/01 to 11/04-Leasing Agent-Sharrock Homes Ypsilanti MI

Technical Skills/Proficiencies:

•Excellent interpersonal communication and exceptional customer service abilities

•Experience working in a clinical setting with an emphasis on front office/admin duties

•Experience with both electronic medical records (EHR) and paper-chart records

•Verification, pre-authorization and billing private and state-funded medical insurance

•Professional writing and research capabilities (writing samples available upon request)

•Equally successful in both team and self-directed settings

•Exceptional organization and time management skills, multi-tasking, leadership capabilities, conflict management skills, and excellent problem solving ability

•MS Word, MS Office, MS Excel, Outlook, NextGen and Citrix medical programs, general computer skills and good typing abilities

•Current experience and formal education in reproduction, pregnancy, childbirth, birth control, and childbirth education with sensitivities to race, class, gender and socioeconomic status

•Assistance for underinsured patients by utilizing available funding sources

•Precise and effiecient medical charting, requesting and releasing of sensitive medical records, recording and understanding lab results

•Ability to manage a classroom of up to 25 adult education students

•Successfully taught a Medical Administrative Assisting Program to adult continuing education students

•HIPAA, HIV & OSHA Certified, Current CPR Certification & Certified CPR Instructor

*Excellent references, transcripts, and writing examples available upon request

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