PROFESSIONAL PROFILE
Accomplished bi-lingual Logistics / Operations professional with an extensive background leading highly automated distribution facilities at a global manufacturing company. Proven track record of success, leading a fast paced, high volume distribution center with quality, cost, and service excellence. Possesses broad based background in continuous process improvement leadership with a strong track record of success using Lean / Six Sigma strategies. Extensive experience in problem solving, innovation, and creative thinking in planning and operations resulting in increased customer satisfaction and confidence. Recognized leader fostering financial accountability, driving performance results. Skilled communicator, motivator, and team builder with capability to lead in Union and Non-Union environments.
Key Qualification
Operations Management
Logistics / Transaction Management
Customer Service Excellence
Strategic & Tactical Planning
Cost Efficiencies / Revenue & Profit Growth
Inventory Control
Sourcing / Purchasing / Commodity Management
Team Building
Performance Management
Business Process Optimization
Change Management
Multi-Industry Success
PROFESSIONAL EXPERIENCE
Manager, Supply Chain
June 2015 – November 2018 / Rhode Island Hospital, Providence RI
Providing strategic leadership for 5 business units within the Rhode Island Hospital location, 2 additional business units at both the Miriam Hospital location and the Newport Hospital location, as well as the Bradley Hospital location. Effectively communicated with other members of the senior management team across the network to drive down inventory, increase turns and reduce total cost. Managed multiple complex projects with shifting priorities in order to create a sustainable supply chain for a rapidly growing organization capable of addressing increased corporate demands.
Exceeded 2018 operating budget savings goal by 6.5%
Created metrics to measure inventory levels, turns, on-time supplier, customer delivery, and supplier quality standards. Set goals for teams in these areas and ensured those goals were met or exceeded
Work with corporate lead sourcing team to align and leverage direct and indirect spend with strategic corporate suppliers
Coordinated global inventory management program to support significant increases in order volumes without delivery delays
Collaborated closely with IT on multiple system projects. Handheld order selection project, Crash cart deployment and tracking projects. Wrote specifications and procedures manual for both systems
Work with corporate team to identify, qualify, and manage strategic supply base while mitigating risk for single/sole source suppliers
Negotiate supply, and rebate agreements with multiple suppliers to drive reduced costs and improve cash flow
Validate all monthly savings reporting numbers for multiple business units and leading senior management level monthly and quarterly reviews
Guide local sourcing teams through supplier selection and management process. Reviewing supplier performances monthly (locally) and quarterly (Senior Leadership)
Cost Manager / Independent Contractor
March 2014 – June 2016 / Rhode Island Textile, Pawtucket, RI
Rhode Island Textile is the largest and most diverse narrow fabric manufacturer in the United States. RITCO is also the parent company of Westminster Pets; a pet supply distributor. The "Ruffin' it" line of products contain eco-friendly materials made from organic cotton and recycled polyester.
As Cost Manager, oversaw and maintained all SKU’s developing cost structure for all new items. Conduct necessary laboratory testing and studies to develop pricing and quotations.
Maintain item specifications
Cost new items to establish pricing
Time studies to determine labor cost
Leadership role in WMS project implementation
Led a project team of individuals conducting unit testing and technical writing of procedures, processes and policies
General Manager
February 1995 – December 2013 / Leviton Manufacturing, Co., Inc., Warwick RI
Global Manufacturing of Electrical Wiring Devices
As General Manager, oversaw all operations of a 410K sq. ft. semi-automated regional Distribution Center servicing both domestic and international customers. Achieving corporate objectives in quality, cost and service each year receiving DC recognition for exemplary customer service.
Managed a 410K sq. ft. semi-automated Distribution Center (DC) In Warwick, RI. Trained and developed a team of 180 direct and indirect reports
Reduced cost to ship a carton by 26% over a four year period while maintaining shipping quality
Developed inventory control processes and procedures for $32m worth of inventory, maintaining an inventory accuracy rate of 99.8%
Developed and oversaw the processes and procedures to secure company building, equipment and machinery with a value of over $15m
Participated with Corporate Risk management, and other DC managers to develop a business continuity plan for distribution operations
Responsible for Eastern Distribution Center Budget in access of $12m
Attained ISO 9000 certification
Responsible for the safety of the operation, presiding over the safety committee
Key member of WMS project team designing, developing and implementing automated warehousing systems
Asst. General Manager
February 1993 – February 1995 / Leviton Manufacturing, Co., Inc., Warwick RI
As Assistant General Manager, responsible for all day to day inbound and outbound activities for the facility. Oversaw all shift managers and 180 IBEW union employees.
Developed and implemented accountability programs that led to improved productivity resulting in a decrease in cost to ship a carton by 13%
Developed inventory and asset controls and processes that led to an inventory accuracy increase to 99% and a reduction of shipping errors by 63%
Reduced OSHA reportable incidents by 33%
Implemented WMS in Canada DC. resulting in cost reductions, improved service levels and increased inventory accuracy
Various Positions
May 1987 – February 1993 / Leviton Manufacturing, Co., Inc., Warwick RI
Performed in various positions with increasing responsibility as part of an internal management development program.
PROFESSIONAL DEVELOPMENT
Dale Carnegie, Create an Executive Image that Wins Friends and Influence People, Providence, RI
CTPAT Training and Experience, Danbee Investigations, Midland Park, NJ
Labor Relations Strategy, Cabot Institute, Philadelphia, PA
EDUCATION
Bachelor of Arts - Business Administration, Minor: Logistics Management,
2014 Ashford University, Clinton, IA.
Project Management - 2010 Bryant University, Smithfield, RI
Concentration in MIS - 1988 Rhode Island College, Providence, RI
AFFILIATIONS
Council of Supply Chain Management Professionals
Warehouse Education and Resource Council