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Customer Service Professional with Escalation Expertise
Johnstown, OH
... Employment History Discover Financial Services, Inc Customer Relations Manager, CEG 3/2018 – 08/2023 Took supervisor calls, Customer Escalation Group Promoted 3 times. Customer Praise Winner, 2 Times. Met all required metrics, (Utilization, Schedule ... - Nov 27
... Employment History Discover Financial Services, Inc Customer Relations Manager, CEG 3/2018 – 08/2023 Took supervisor calls, Customer Escalation Group Promoted 3 times. Customer Praise Winner, 2 Times. Met all required metrics, (Utilization, Schedule ... - Nov 27
Business Analyst with 5+ Years of SDLC Expertise
Columbus, OH
... Requirements Documents (FRDs), and Use Case Specifications to ensure clear communication of project needs in the SDLC cycle. ... - Accredited Project Manager Certification International Scrum Institute™ - Scrum Master Accredited Certification - Nov 26
... Requirements Documents (FRDs), and Use Case Specifications to ensure clear communication of project needs in the SDLC cycle. ... - Accredited Project Manager Certification International Scrum Institute™ - Scrum Master Accredited Certification - Nov 26
Hardworking General Laborer with Diverse Skills
Canal Winchester, OH
... Republic of the Congo 2002: High school diploma, Kisangani, the Democratic Republic of the Congo REFERENCES LATICIA, General supervisor at Tyson Fresh Meat Waterloo) Ryan, Shift Manager at Sam’s Club Groveport TREY, Manager at Sam’s Club Groveport - Nov 25
... Republic of the Congo 2002: High school diploma, Kisangani, the Democratic Republic of the Congo REFERENCES LATICIA, General supervisor at Tyson Fresh Meat Waterloo) Ryan, Shift Manager at Sam’s Club Groveport TREY, Manager at Sam’s Club Groveport - Nov 25
Customer Relations & Care Specialist with 10+ Years
Columbus, OH
... Work Experience Account Manager Zwicker & Associates-Temple Terrace, FL December 2024 to August 2025 • Manage a high-volume ... • Documented calls and case details in service software. Customer Service Representative FIS Global - Reliance Trust Company ... - Nov 24
... Work Experience Account Manager Zwicker & Associates-Temple Terrace, FL December 2024 to August 2025 • Manage a high-volume ... • Documented calls and case details in service software. Customer Service Representative FIS Global - Reliance Trust Company ... - Nov 24
Commercial Real Estate Investor and Clinical Research Leader
Columbus, OH, 43211
... New Product Manager — MicroAire, Inc. · Charlottesville, VA · 1993–1994 Evaluated product concepts for financial viability; researched market and clinical history. Designed and ran clinical research and evaluative trials; analyzed competitive ... - Nov 23
... New Product Manager — MicroAire, Inc. · Charlottesville, VA · 1993–1994 Evaluated product concepts for financial viability; researched market and clinical history. Designed and ran clinical research and evaluative trials; analyzed competitive ... - Nov 23
Accounting & IT-enabled Financial Management Professional
Lewis Center, OH
... GP/SL, F&O 365, IDEA Audit Software, Tableau, Power BI, C#, Java, VBA, SQL, HTML, DAX, Tracker PRO, Netsuite, Oracle DRM ... Once new accountants were hired, I helped to train the new staff as their accounting manager, improve old process, and bring ... - Nov 21
... GP/SL, F&O 365, IDEA Audit Software, Tableau, Power BI, C#, Java, VBA, SQL, HTML, DAX, Tracker PRO, Netsuite, Oracle DRM ... Once new accountants were hired, I helped to train the new staff as their accounting manager, improve old process, and bring ... - Nov 21
Technical Solutions Engineer & Platform Admin Lead
Columbus, OH
... LA 7 – Retail Sales Associate, then Store Manager June 2019 – May 2022 • Dealt with 30-50 customers daily and satisfied the ... Tech/Tools • Python (Pandas, PyTorch, Keras), R, MATLAB, Java, HTML, CSS, JavaScript, React, iOS/Android Dev • Docker, ... - Nov 21
... LA 7 – Retail Sales Associate, then Store Manager June 2019 – May 2022 • Dealt with 30-50 customers daily and satisfied the ... Tech/Tools • Python (Pandas, PyTorch, Keras), R, MATLAB, Java, HTML, CSS, JavaScript, React, iOS/Android Dev • Docker, ... - Nov 21
Customer Service & Tech Support Professional
Columbus, OH
... WORK HISTORY Technical Support Specialist, 09/2013 to 06/2025 KMI Learning - Columbus, OH Personal Agent/Account Manager, 04/2010 to 02/2013 Ecommerce, Inc. - Columbus, OH Customer Service Representative, 02/2008 to 12/2009 Safelite Corp - Columbus, ... - Nov 20
... WORK HISTORY Technical Support Specialist, 09/2013 to 06/2025 KMI Learning - Columbus, OH Personal Agent/Account Manager, 04/2010 to 02/2013 Ecommerce, Inc. - Columbus, OH Customer Service Representative, 02/2008 to 12/2009 Safelite Corp - Columbus, ... - Nov 20
Senior Salesforce Developer
Columbus, OH
... Developed end-to-end API integrations between Salesforce and external platforms using Java SDKs and enterprise tools like ... Implement features like Service Console, Knowledge Base, Email-to-Case, Web-to-Case, and Live Agent. Integrated Service ... - Nov 19
... Developed end-to-end API integrations between Salesforce and external platforms using Java SDKs and enterprise tools like ... Implement features like Service Console, Knowledge Base, Email-to-Case, Web-to-Case, and Live Agent. Integrated Service ... - Nov 19
Versatile Customer Service and Music-Driven Pro
Columbus, OH
... January 1997 to October 2003 Sam Ash Music Morse Rd Columbus Guitar dept mgr/ ops mgr/ sales manager In charge of opening and closing store, assisting sales people to meet sales goals, maintain accurate inventory, provide above par customer service. ... - Nov 18
... January 1997 to October 2003 Sam Ash Music Morse Rd Columbus Guitar dept mgr/ ops mgr/ sales manager In charge of opening and closing store, assisting sales people to meet sales goals, maintain accurate inventory, provide above par customer service. ... - Nov 18