MANSUKH KAUR BAL
Highly efficient Supervisor with experience in a wide range of administrative functions, staff management, and operational oversight to ensure exemplary customer service. Direct wide range of procedures including administration, bookkeeping, customer service and scheduling.
Exceptional interpersonal and leadership skills, with the ability to build positive and productive teams.
Leverage outstanding organizational and analytical skills to evaluate and revise administrative processes and improve accuracy and efficiency. Outstanding communication skills to build rapport with clients and employees. Sep 2009 -
Office Administrative Service
Customize Word and Edit documents
Knowledge of Microsoft office Word,Outlook and Word Art Proficiency in writing and handling correspondence Typing speed of 40 WPM
Knowledge with memos and electronic mails
Modified Block Letter Format and Envelope
Format text graphs and documents Themes and templates Edit memos and e-mails
Design Newsletters and paragraph formats
Knowledge of multiple page Report
Mar 2016 -
Takes care of customer needs by addressing their needs. Provides excellent customer service to ensure repeat business. Operates the front cash and handles orders accurately with great attention to detail.
Provide them knowledge about new product and helped in growing the popularity of new product in store and increasing sales. RELEVANT WORK EXPERIENCE
905-***-****, Cell no.
Data Entry experience as such had
updated the written data in word
2007 and 2008
Organized filling system of
upgraded the information of the
Manages communications via
emails and phone calls
Coordinates activities with other
Provided clerical front desk
assistance as required
Checked book and file shelves to
verify correct and orderly
Oversaw copying printing and
mailing of various documents and
paper work required
Finished information to patrons
over the phone and in person on
Proficient in Memos and Electronic
Format text graphically
Create envelopes and labels
Divided breaks and distributed chores
Managed front staff and back staff
Provided information regarding shift on all purpose Inventory weekly
Store cleaning performance by the staff on regular basis Maintained monthly, weekly and daily report of transactions Nov 2011 -
Supervisor afternoon and morning shifts including
Always planned and managed every task.
Kept accurate records of in-store inventory.
Managed every shift with efficiency and dedication. Took care of customer needs using clear communication and active listening skills.
Met or exceeded sales target by maintaining good
Provides excellent customer service to ensure repeat business . Maintained monthly, weekly and daily report of transactions March - 2015 Store front Cashier
Greet the customers entering into organization
Handling all the cash transaction of an organization Receive payment by cash, cheques, credit card etc
Checking daily cash accounts
Guiding and solving queries of customer
Providing training and assistance to new joined cashier Maintaining monthly, weekly and daily report of transactions Provides excellent customer service to ensure repeat business . SKILLS
Friendly Team player
Experienced in customer service High interpersonal skills Highly Efficient in duties Excellent communication skills Knowledge of book keeping Excellent organizational skills Flexible in working hours Problem solving ability
ADMINISTRATION VOLUNTEER AND WORK
Office Administration clerical City of Mississauga Co-Op, Mississauga 2011 June Administrative assistant Bath hospital Amritsar, Punjab 2006-2007 Volunteer Work Mississauga Library System 2012August REFERENCE
Available upon request