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Customer Service Data Entry

Location:
Mississauga, ON, Canada
Posted:
March 06, 2019

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Resume:

MANSUKH KAUR BAL

SUPERVISOR POSITION

SUMMARY

Highly efficient Supervisor with experience in a wide range of administrative functions, staff management, and operational oversight to ensure exemplary customer service. Direct wide range of procedures including administration, bookkeeping, customer service and scheduling.

Exceptional interpersonal and leadership skills, with the ability to build positive and productive teams.

Leverage outstanding organizational and analytical skills to evaluate and revise administrative processes and improve accuracy and efficiency. Outstanding communication skills to build rapport with clients and employees. Sep 2009 -

Oct 2011

Office Administrative Service

Humber College

Data entry

Customize Word and Edit documents

Book keeping

Knowledge of Microsoft office Word,Outlook and Word Art Proficiency in writing and handling correspondence Typing speed of 40 WPM

Knowledge with memos and electronic mails

Modified Block Letter Format and Envelope

Create tables

Format text graphs and documents Themes and templates Edit memos and e-mails

Design Newsletters and paragraph formats

Knowledge of multiple page Report

EDUCATION

Mar 2016 -

july2016

TIM HORTON'S

SUPERVISOR

Takes care of customer needs by addressing their needs. Provides excellent customer service to ensure repeat business. Operates the front cash and handles orders accurately with great attention to detail.

Provide them knowledge about new product and helped in growing the popularity of new product in store and increasing sales. RELEVANT WORK EXPERIENCE

Mississauga ON

905-***-****, Cell no.

647-***-****

ac8o34@r.postjobfree.com

ADMINISTRATIO

N EXPERIENCE

Data Entry experience as such had

updated the written data in word

2007 and 2008

Organized filling system of

confidential information

upgraded the information of the

written data

Manages communications via

emails and phone calls

Coordinates activities with other

executives

Provided clerical front desk

assistance as required

Checked book and file shelves to

verify correct and orderly

placement

Oversaw copying printing and

mailing of various documents and

paper work required

Finished information to patrons

over the phone and in person on

regular basis

Proficient in Memos and Electronic

Mail

Format text graphically

Create envelopes and labels

TEXT SECTION

Divided breaks and distributed chores

Managed front staff and back staff

Provided information regarding shift on all purpose Inventory weekly

Store cleaning performance by the staff on regular basis Maintained monthly, weekly and daily report of transactions Nov 2011 -

Nov 2014

Supervisor afternoon and morning shifts including

weekends

Tim Horton's

Always planned and managed every task.

Kept accurate records of in-store inventory.

Managed every shift with efficiency and dedication. Took care of customer needs using clear communication and active listening skills.

Met or exceeded sales target by maintaining good

Provides excellent customer service to ensure repeat business . Maintained monthly, weekly and daily report of transactions March - 2015 Store front Cashier

Wendy's

Greet the customers entering into organization

Handling all the cash transaction of an organization Receive payment by cash, cheques, credit card etc

Checking daily cash accounts

Guiding and solving queries of customer

Providing training and assistance to new joined cashier Maintaining monthly, weekly and daily report of transactions Provides excellent customer service to ensure repeat business . SKILLS

Friendly Team player

Experienced in customer service High interpersonal skills Highly Efficient in duties Excellent communication skills Knowledge of book keeping Excellent organizational skills Flexible in working hours Problem solving ability

Punctual

TEXT SECTION

ADMINISTRATION VOLUNTEER AND WORK

EXPERIENCE

Office Administration clerical City of Mississauga Co-Op, Mississauga 2011 June Administrative assistant Bath hospital Amritsar, Punjab 2006-2007 Volunteer Work Mississauga Library System 2012August REFERENCE

Available upon request



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