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Manager Customer Service

Location:
London, ON, Canada
Posted:
March 06, 2019

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Resume:

** ********** *******

London, Ontario, N*V-*M*

519-***-****

ac8o2d@r.postjobfree.com

ERIKA TRINH HOANG

OBJECTIVE A highly ambitious individual with the intention of acquiring a professional career with opportunity for challenges and career advancement. Seeking an accounting related position where experiences will be further developed and utilized.

SKILLS &

ABILITIES

Strong work ethics

Knowledge of QuickBooks Premier program, Sage 50 and Professional Microsoft Office program (Word, Excel, PowerPoint, Access)

Ability to use mathematical concepts to solve practical problems

Work well under pressure

Capable of working independently

Excellent in interpersonal communication

Ability to complete tasks using online tools

Experienced in customer service

Experienced in preparing personal income tax

Familiar with T2, T3 prep.

Intermediate accounting knowledge

Knowledge of bookkeeping procedures and account reconciliations

Invoice coding familiarity

Ability to multitask

Flexible time management

Fluent in English and Vietnamese

EXPERIENCE NAIL TECHNICIAN, REGAL NAILS

1280 Fanshawe Park Rd. W.

London, On

N6G-5B1

June, 2010- Oct 2014

Part- time nail technician.

Consistently achieved high level of customer satisfaction. Developed strong customer relations.

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Skilled in organizing merchandise.

Ability to make suggestions and sale services/ product. CASHIER/NAIL TECHINICIAN, SASSY NAILS

785 Wonderland Rd. S.

London. ON

N6K-1M6

April 2015-August 2015

Part-time Cashier and Nail Technician.

Strong in mathematics and statistics.

Familiar with cash register and mange drawer.

Ability to solve customer’s requests and concerns. OPERATING MANAGER/NAIL TECHINICIAN, WONDERFUL NAILS AND SPA 149 Thames St. S

Ingersoll, ON

N5C-2T3

May 2017-September 2018

Part-time Manager and Nail Technician.

Manage day-to-day tasks.

Monitor employees and manage operational costs.

EDUCATION MONTCALM SECONDARY SCHOOL – LONDON ONTARIO High school Diploma

FANSHAWE COLLEGE, LAWRENCE KINLIN SCHOOL OF BUSINESS – LONDON ONTARIO

Business Administration- Advanced Accounting program – expected graduation date in May 2019

CERTIFICATION

Business- Accounting Diploma (May 2018)

PERSONAL INFO Responsible and ambitious individual Enjoy working with numbers and analyzing data

Page 3

REFERENCES TUYET (TINA) NGUYEN

Owner, Wonderful nails and Spa

226-***-****



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