**** ******* **** **. #**, Houston, TX ***** 713-***-**** ac8fop@r.postjobfree.com
Donovan E. Caine
Objective
Analytical, self-driven, and compassionate individual with a strong interest in providing quality healthcare services wanting to secure a position as a Patient Care Coordinator. Extensive history of engaging service achievements in various clinical settings.
Experience
2016-Current
Altus Infusion
Pearland, TX
Clinical Site Coordinator
Maintain electronic patient files and complete notations as directed by clinical personnel
Schedule patient visits, diagnostic testing, and any subsequent follow-up appointments
Review and reconcile patient charge documents
Identify and initiate alternative financial assistance as needed
Update relevant patient information to maintain an accurate patient file
Handle and process sensitive documents in accordance with local, state, federal, and company policies and laws
2014-2016
Harris County Pre-Trial Services
Houston, TX
Pre-Trial Officer
Investigate and compile information on people who were charged by Harris County with a felony or class A or B misdemeanor offenses, by interviewing the defendant(s)
Synthesize collected information into a report, which assisted the judiciary with release and detention decisions
Respond to requests from judges regarding criminal information of a defendant
Run NCIC/TCIC inquiries on defendant(s)
Collaborated with personnel in criminal justice and human services agencies, representatives of the legal community, and others to achieve department goals
2012-2014
L&S Associates
Lansing, MI
Insurance Verification Specialist
Maintained and updated insurance information for all patients
Coordinated patient data collection with various external referral sources
Assessed and adjusted insurance policy, medication and service(s) coverage as required
Communicated with physician’s offices for procedures pertaining to medication authorizations as needed
Investigated and resolved queries and complaints pertaining to urgent orders
2008-2012
Tulsa Public Schools- Campus Police Dept.
Tulsa, OK
Communications Specialist
Communicated succinct, accurate reports, both orally and written to Campus Police officers and administration
Provided quality customer service to the general public and school district employees
Assisted in the preparation of charts and documentation used to show statistics of issues involving school children within the district
Education
2018-current
Southern New Hampshire University
M.S. Human Resources
2012-2014 Western Michigan University: Thomas M. Cooley Law School
J.D.
60 semester hours of curriculum completed
GPA: 3.2
2004-2008 Texas Southern University
B.S. Criminology
Communications minor
References
References are available on request.