Medical Assistant Care Coordinator
Resume:
POOJA PATEL
**********@*****.***
**** ****** ****, ********, **** 43206
EDUCATION
OHIO STATE UNIVERSITY
GPA: 3.16
Columbus, OH
Bachelor of Science (B.S.) in Health and
Rehabilitation Science (August 2021)
COLUMBUS STATE COMMUNITY
COLLEGE
GPA: 3.39
Columbus, OH
Associate in Science (A.S.) Science (Dec 2019)
ADDITIONAL SKILLS
Fluent in Speaking, writing, and
understanding English, Hindi, and
Gujarati
Proficient in Microsoft Office Programs
CERTIFICATIONS
State Tested Nursing License
Basic Life Support (CPR and AED)
Certificate of Clinical Medical Assistant
WORK EXPERIENCE
MEDICAL ASSISTANT
OhioHealth Heart and Vascular Physicians, OH/ August 2024-Present
• Prepared patients for exams by taking detailed medical histories, recording vitals (blood pressure, pulse, and oxygen saturation), and documenting symptoms relevant to cardiac health.
• Performed and assisted with electrocardiograms (EKGs), stress tests, and Holter monitor placements to aid in diagnostic assessments of heart function.
• Educated patients on heart-healthy lifestyle modifications, medication adherence, and post-procedure care to enhance patient understanding and compliance as a Case Manager for APP.
• Coordinated patient scheduling for follow-up appointments, imaging, and specialist referrals to ensure comprehensive cardiac care.
• Maintained accurate and organized patient records, including updating medical histories, test results, and treatment changes.
• Managed inventory for clinic supplies and cardiology-specific equipment, ensuring readiness for patient procedures.
• Communicated with labs, pharmacies, and other departments to expedite test results and prescriptions, supporting timely patient care. REMOTE CARE COORDINATOR MEDICAL ASSISTANT
Procle Healthworks, GA / April 2024-July
• Working closely with company client’s providers to understand the health condition and remote patient monitoring (RPM) and Chronic Care management (CCM) needs of the enrolled patients.
• Assist in creating and maintaining the care plan for CCM. Be a partner and care coordinator to the provider to improve remote care management of the enrolled patients.
• Motivate the patients to be compliant by educating them about the importance of monitoring their vitals as per instructions provided.
• Co-ordinate with PROCLE technical team and Company client provider
/ care team for any issues.
• Support & train the patient for any device or remote monitoring related queries.
• Document all the monitoring and check-in activities in the PROCLE tool.
• Help tracking KPIs / Metrics for health outcome improvements.
• Strictly follow HIPAA compliant security & privacy policies and regulations.
• Follow up with non-compliant patients via PROCLE (SMS, Audio, Video) and encourage the patients to be compliant.
MEDICAL ASSISTANT
Mount Carmel Pulmonary and Sleep, Columbus, OH / July 2021-April2023
• Schedule appointments, measure and record vital signs, answer phone calls, doing 6MWT (6-minute walk test).
• Inhaler Demonstration and administer Vaccine, taking patient medical histories and explaining treatment procedures to patients.
• Preparing patients for examination, assisting the physician during exams, and Transmitting prescription refills as directed.
• Preparing and administering medications as directed by a physician. PHARMACY TECHNICIAN
Kroger, Columbus, OH / Oct 2019 – Jan 2021
• Receive written prescription or refill requests and verify that information is complete and accurate. Operate cash registers to accept payment from customers.
• Establish or maintain patient profiles, including lists of medications taken by individual patients.
• Answer telephones, responding to questions or requests. Price and file prescriptions that have been filled.
• Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information. EXTRACURRICULAR ACTIVITIES
FUTURE BUCKEYE PHYSICIAN ASSISTANT (2019)
• I organized blood drives, attended workshops, including the personal statement for PA school application process, making us learn different curriculum for the PA schools. As a member we organized a blood drive, free t-shits give away.
VOLUNTEER AT OHIO RIVERSIDE METHODIST (2019-2020)
• Transported patients on the wheelchair to their pick-up area
• Flower room- Delivered flowers to patients in their room from their loved ones.
• In the Emergency Department, I provided patients with warm blankets, pillow, call lights, their meals menu.
• In the histology laboratory, I assisted with biopsy slides arrangement and stack them number on it there assigned location tray. BHT AAPIO (Bharatiya Hindu Temple; American Association for Physicians of Indian Origin) Clinic (2023)
• This clinic aims to provide our community with free healthcare services. Being a part of this clinic volunteer, I have a couple of different tasks, like welcoming patients to the clinic with a smile, taking their temperature, and guiding them to check into the clinic for their health check visit. Taking vitals including Blood Pressure, oxygen and heart rates, weight, and scanning patients’ history and physical forms in EHR (Electronic Health Record).
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