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Software Project

Toronto, Ontario, Canada
April 29, 2019

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Alka Verma, ECBA

*** ***** *****,

Milton, Ontario



Thorough professional with 6 years of IT industry experience in Business Analysis and Quality Assurance Analysis responsibilities ranging from requirements gathering, analysis, design, development, testing with deep knowledge of different testing methods and a willingness to adapt to current needs, experienced in exploratory testing, scenario-based testing, usability testing, regression testing, smoke and sanity testing.

Involved in complete Software Development Life Cycles (SDLC) and played different roles a Business Analyst and a Hands-on Tester which gave a comprehensive understanding of how projects are executed.

Experienced in Software Development Life Cycle (SDLC) – Waterfall and Agile/SCRUM

Experienced with Agile Methodology and able to excel in an Agile Methodology within the scrum environment. and undertaking software development projects in which incremental functionality is released in smaller cycles, and work is performed in a highly collaborative manner by self-organizing teams that embrace and adapt changes to ensure that customer's needs are truly met.

Skills include defining Project Scope, Business Process Analysis, Business Process Re-engineering, Eliciting Requirements, Data and Process Modeling.

Extensive experience in various testing methodologies – Functional and Non-Functional Testing, Regression Testing, Smoke / Sanity Testing, User Acceptance Testing (UAT), Positive and Negative Testing.

Interacted with business users to elicit and translate the requirements into user stories

Documented Project Charter, Business Requirement Document (BRD), Functional Requirements (FRD), System Requirement Specification Documents (SRD), Requirement Traceability Matrix (RTM), User Stories, Wireframes, Elicitation Plan, Brainstorming, Business Process and Use Case (UML)Diagrams.

Interacting with stakeholders to understand the requirements and reporting the Project status. Coordinate with development team for the correct implementation.

Experienced in using the following BA tools such as JIRA, Visio, Draw i.o, MS excel, Pivot tables, Google suits.

Experienced in Software Test Design, Test Planning and Test Implementation for software projects.

Hands on experience in developing test plans and strategies for testing web applications on different platforms.

Extensively involved in Bug Filing, Test Summary Report and Defect Report.

Knowledge of Requirements Management/Bug tracking system with the use of tools like HP QC, Jira, Projects Forge and Active Collab.

Involved in budgeting, resource utilization, planning project timelines and status reporting

Knowledge of scrum environment in Planning a Sprint, running a sprint and tracking progress and closing sprints.

Extensive experienced for onsite offshore coordination.

Conducted root cause analysis, data analysis, gap analysis, including AS-IS (current state) and TO-BE (Future state) states.

Experienced in UML drawing like- Use case, State, Data Flow, Business Process, Context Diagram and Decision Tree diagrams.

Education and certifications –

Bachelor’s degree from the University of Delhi.

IIBA certified Business Analyst – ECBA.

Scrum Master Certified.

Technical Proficiencies

Platforms: Mac, Windows 95/98/NT/2000/XP/VISTA/WINDOWS 7/8/10

Bug /Agile tools: HP QC ALM, Jira, Confluence, Projects Forge, Active Collab.

Design Tools: Visio, My Balsamiq, Draw i.o.

Utility Tools: MS Office Suite, Open Office, Google Suite, MS Excel- V lookup, Pivot table.

Professional Experience

May 2016 – Present.

Youngsoft Inc.- Business Analyst.

Projects Completed – Delphi (Corporate Portal)

NDE All Star Driving Education.

Aptiv (Corporate Portal)

Visteon (Metadata Requests & Approvals)

•Participated in client interaction and understanding business applications, business data flow and data relations for them.

•Applied strong Business Analysis skills to lead managed requirements elicitation, gathering, analysis, and development (documenting the requirements).

•Created Elicitation Plan, Brainstorming, Charter, BRD, RTM (for Testing) UML diagrams and Wireframes which served as the final documents during production release of the project.

•Documented BRD, FRD, SRD, RTM, User Stories, Wireframes and Use Case Diagrams.

•Involved in complete SDLC and played different roles as a Business Analyst and a Hands-on Tester which gave a comprehensive understanding of how projects are executed.

•Collaborated with business, development, QA and operations for release, change and configuration management.

•Created Application Test Strategy, Test Plan, Test Cases, and Test Scenarios.

•Interacting with customer to understand the requirements and reporting the Project status. Coordinate with development team for the correct implementation.

•Performed Functional, System, Regression, UAT, Smoke and Sanity Testing

•Experienced with collaborate on creation and maintenance of UAT detailed test plan, test cases, scripts, scenarios for project.

•Collaborate with QA team to summarize and document whether the test results met the established UAT exit criteria for deployment consideration.

•Participated in Agile and Scrum methodologies. Involved in Sprint Planning, arranging daily stand up. Provide UI/UX design and convert requirements into user.

•Reviewed and implemented business specification change requests, identified application impacts, and incorporated and tested and documented new requirements.

•Collaborated on and prepared the BRD (Business Requirement Document), updated with every change and managed stakeholder approvals and sign off.

•Collaborated and managed stakeholder approvals on Wireframes and flow charts.

•Collaborated on design, validation, deployment, reports, and providing WBT (Web based Training) to the stakeholders.

•Conducted root cause analysis, data analysis, gap analysis, including AS-IS (current state) and TO-BE models. (future state)

•Involved in Smoke, Functional, Regression, System, Sanity and UAT testing, warranty period issue tracker during all phases.

•Validated various Hyperlinks on web pages also performed GUI testing manually.

Environments: Windows OS, Software for projects built on Liferay, SharePoint platforms, MS Office Suites, G Suite, Microsoft Visio, Draw i.o., Jira, Projects Forge, Active Collab.

QA Analyst @ Innovative Software Solutions Jan 2012 to 2015

Write Test Cases, Execute Test Cases, Log Defects, Lead Defect Triage meetings and share recommendations with Project Team

Support current QA Team members in an individual contributor role

Understands the technical aspects of customer requirements and develops an acceptance test plan

Develops and maintains the unit, integration, performance, regression, and mobile test strategy of the company product line

Reviews changelog for each product release and develops a testing strategy

Reviews bugs and deficiencies from technical support and makes recommendations

Involved in creating the requirement traceability matrix (RTM) with separate tabs for requirements Unit, Integration, Performance mobile test cases with defect tracker and test summary.

Past Experience:

In Flight Co-Ordinator and Trainer @ Delta Airlines, Atlanta, USA.

References: Available on request.

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